Category: Business Cleaning

20 Sep 2020
security

Security And Your Janitorial Company

Every business has some type of security protocol. Whether it is as simple as a lock and key or as in-depth as a full-on security system with cameras, keypads, and burglar alarms – all businesses have things they need to protect. For retail businesses, it may be merchandise, cash, or credit card numbers. For medical and legal offices it may be data, records, and personally identifiable information.

When considering a commercial cleaning company, security concerns may not be top-of-mind, but it is something that requires serious consideration. Commercial cleaning or janitorial staff have access to nearly every area of your business and they often work outside of normal business hours. This is why it is so important to make security considerations a priority when vetting potential providers.

What To Look For In Janitorial Service Providers

When hiring a janitorial service provider for your facility you need to understand their level of commitment to security. A reputable provider will have training and protocols in place that help ensure that its staff understands the importance of security. There are many ways that smart janitorial services can mitigate security risks and bolster client confidence.

Employee Background Checks – Any reputable janitorial service understands the importance of employee background checks. Background checks help to eliminate potential security risks by weeding out applicants with checkered pasts and less than honorable intentions. Make sure that your provider only employs staff that has passed a background screening.

Security Protocols and Training – In addition to employee background screening, set security protocols and regular employee training reinforces in the employees’ minds, the company’s commitment to security. In addition, it helps ensure that employees understand and follow security protocols. Ask prospective providers about their security policies and the level of security training their staff receives.

On-site Supervision – Ensuring that cleaning crews are supervised by a responsible individual provides several benefits. A supervisor represents a single point of contact, meaning that keys, alarm codes, and other access points are entrusted to only one individual. In addition, a supervised cleaning crew is far less likely to breach security protocols, knowing they are being watched.

Bonded and Insured – If your janitorial service provider is not bonded and insured, you need to find another provider. Bonding and insuring is the most important step a janitorial service provider can protect both themselves and their clients. It ensures that if a cleaning staff member damages or steals property from a client that the client will be reimbursed.

Low Employee Turnover – If your janitorial service provider experiences high employee turnover it can present a security risk for you. Cleaning staff that has had access to your building and inside knowledge of your security protocols and are no longer bound by the cleaning company, can represent a real security threat. Ask potential providers about their turnover rates and avoid companies that can not seem to retain staff.

Uniformed Staff – While this may not seem like a security precaution, uniformed cleaning staff are easily identifiable, making non-staff members easily identifiable as well. Ensuring that cleaning staff is required to wear name badges or IDs is another way that janitorial services can show their commitment to security.

A Little Forethought Goes A Long Way – It pays to be vigilant when hiring a commercial cleaning service and hiring the wrong one can cost you in a big way. Take your time, vet your prospects, and hire a firm that will add value rather than cost.

30 Aug 2020
reduced risk

How Commercial Cleaning Can Reduce Risk and Liability

It’s clear that hiring a commercial cleaning company to clean your facility has many benefits. A professionally cleaned facility presents well, creates a healthy work environment, and can make for happier and more productive staff. What many business owners and facility managers fail to take into account is the reduced risk and liability that commercial cleaning services represent.

While cleaning your own business may seem like a smart way to reduce costs, there are risks and liabilities associated with this do-it-yourself approach. Most of these risks and liabilities can be mitigated by hiring a commercial cleaning company to manage the risks for you. Not to mention the cleaning.

So How Can A Commercial Cleaning Company Reduce Risk?

 

1) OSHA Training

Properly cleaning and disinfecting your business requires the use of a variety of commercial cleaning products, tools, and even machinery. Employees tasked with cleaning may be exposed to potentially hazardous chemicals, asked to work with equipment that can present a danger, and asked to perform various tasks that may cause injury or illness if not performed properly. Failure to understand and adhere to OSHA safety guidelines can put an employee, their coworkers, or your customers at risk.

A reputable commercial cleaning company trains its employees with regard to OSHA safety standards, chemical usage, and proper operation of machinery. These people are professionals who stay abreast of and adhere to the safety standards that keep themselves and those around them safe.

2) Environmental Safety

The physical environment in which cleaning services are performed can present many hazards for you, your staff, and your customers. Commercial cleaning companies are responsible for ensuring that they maintain a safe environment while performing their duties. Proper signage for wet floors, proper ventilation when using noxious chemicals, and safe operation of cleaning equipment. These precautions help reduce liability and risk of injury.

3) Property Damage

Improper use of cleaning chemicals and equipment can cause damage to your property. Poorly trained in-house staff may not even be aware of the damage they are doing until its too late. On the other hand, a well trained professional cleaning staff knows how to properly clean a huge variety of surfaces effectively without damage or degradation. Wood floors, marble and granite countertops, various upholsteries, and even carpets should all be cleaned and maintained with proven tools and techniques.

4) Worker’s Compensation

If you are hiring in-house staff to manage your cleaning and janitorial needs then you are required to provide worker’s compensation benefits. If a member of your in-house cleaning staff is injured while performing their job they are likely to file a claim. When you hire a commercial cleaning company to manage your facility’s cleaning needs, these obligations are theirs, not yours. The cleaning company is responsible for insuring their own staff, reducing both costs and liabilities for you.

5) Reduced Risk of Illness

A reputable commercial cleaning company will thoroughly clean and disinfect your workplace and a clean workplace reduces the chances of employee illness, absenteeism, and potential insurance claims. Providing a safe and healthy work environment can mean less paid sick leave, fewer insurance claims, and happier, healthier staff.

 

 

 

10 Aug 2020
proactive cleaning

Staying Ahead of COVID-19 Through Proactive Cleaning

Smart corporate and commercial business owners and property managers are taking a proactive approach in the midst of the COVID-19 pandemic. Businesses that have remained open and those that are preparing to reopen are taking steps to stay ahead of the pandemic. This “staying ahead” approach is especially critical for New Jersey-area businesses to help ensure the health and well-being of both staff and customers.

Even if your business has not been exposed to the novel coronavirus, you still want your employees and customers to feel safe in your place of business. Putting a plan in place that includes proactive cleaning is one way to help ensure a safe environment for all concerned parties and shows that you are making every effort to combat the pandemic.

While proactive cleaning may not protect your facility from future contamination, it will provide peace of mind for your staff and customers and it ensures that your place of business is thoroughly and professionally cleaned and disinfected as per CDC guidelines.

How To Start a Proactive Cleaning Program

Because of the threat posed by the COVID-19 pandemic, deep cleaning​ and ​disinfecting​ have become a top priority for businesses large and small. ​The daily maintenance-like cleaning that was part of your pre-COVID business operations is no longer sufficient to keep your workplace safe – it’s time to call in the professionals.

Complete Care Maintenance​ has developed a proactive cleaning and disinfection protocol based on CDC guidelines and that is tailored to your facility’s unique needs. The first step in beginning your company’s proactive cleaning program is to schedule an onsite evaluation to ensure that your cleaning program meets your facility’s needs.

The onsite evaluation allows us to determine the scope of your facility, the requisite size of the cleaning crew, where to start and end the cleaning process, appropriate cleaning chemicals and supplies, and to establish a cleaning schedule.

How Is Proactive Cleaning Carried Out

We use the information gathered from the onsite evaluation to set up a cleaning crew specific to your facility as well as a customized cleaning plan that ensures the most thorough and efficient cleaning. The cleaning crew is made familiar with your facility’s physical layout, where to start the cleaning process, how to most efficiently move through the facility, and where to end the cleaning process. Each cleaning crew is assigned a supervisor to ensure that the established cleaning process is adhered to and to manage any issues that may arise onsite.

When your cleaning crew arrives on site they come completely prepared. Each member of the crew is aware of your facility’s specific requirements, is fully equipped with the necessary cleaning supplies, and has been fully versed on the established cleaning process specified for your facility. All members of the cleaning crew are subject to temperature checks prior to their shift, are equipped with personal protective equipment, and practice social distancing.

After a brief onsite meeting with the crew supervisor, all members of your cleaning crew get to work. Following the prescribed cleaning plan, they will move through your facility thoroughly cleaning and disinfecting each and every area, utilizing chemicals and processes recommended by the CDC.

What To Expect After Your Cleaning Crew Leaves

Whether your facility has been exposed to COVID-19 or not, you can rest assured that when your cleaning crew leaves your facility it is thoroughly cleaned and disinfected. Your staff and customers can feel safe in the knowledge that they are conducting business in an environment that is free of viruses, bacteria, and germs.

Ready To Get Started?

Complete Care Maintenance is at your disposal. Give us a call today to get your proactive cleaning program started and stay ahead of the pandemic.

 

10 Jun 2020
office hygiene

How To Improve Hygiene In The Workplace

With Covid-19 still wreaking havoc in the world, office hygiene is more important than ever. Business owners need to protect themselves, their staff, and their customers as best they can and proper workplace hygiene is essential. Here are a few tips on how to promote better hygiene and a healthier workplace.

Educate Your Staff

It is important that everyone on your staff understand the importance of proper hygiene in the workplace. They need to be aware of the severity of the situation and they need to understand that everyone plays a role in keeping each other safe.

Practice Social Distancing

Even in the workplace social distancing rules should be adhered to. Employees should not be allowed to congregate, work stations should be separated, and sharing of resources should be discouraged. The simple act of loaning a coworker a pen could be the catalyst for an outbreak.

Make Face Masks Available

Many positive cases of Covid-19 are asymptomatic. This means that many individuals are not even aware that they are carrying (and spreading) the virus. Making single-use face masks available to your staff and clients, and encouraging their use is an excellent way to limit the spread of viral agents.

Consider Daily Temperature Checks

Investing in a contactless, infrared thermometer and requiring staff to undergo a quick check for fever prior to beginning their workday can help ensure that no one is entering the workplace when sick.

Make Hand Sanitizer And Sanitizing Wipes Available

There should be hand sanitizer at every work station and employees should be encouraged to use it. In addition, you should make sanitizing wipes available to your staff and encourage them to wipe down desks, counters, door handles, etc. after every use. This is especially true for shared resources like printers, telephones, copy machines, and the like.

Schedule Daily Cleanings

Whether you prefer to set aside time at the beginning of the workday or the end, scheduling time for daily cleaning is an important step in preventing the spread of bacteria and viruses. Cleaning should include all workspaces, electronics (keyboards, mice, monitors), restrooms, breakrooms, door handles, vending machines, and other high-touch items.

Ensure That Soap Dispensers Are Restocked Daily

One of the most effective ways to stop the spread of viruses is simply washing your hands. Soap dispensers in restrooms, breakrooms, and kitchen areas should be restocked daily to ensure that your employees and customers have access to soap for handwashing.

Leave Interior Doors Open

Door handles are one of the most touched items in the workplace. You can help limit the number of times that these items are touched by simply leaving interior doors open. If possible, consider leaving exterior entrance and exit doors open as well.

Encourage Those Who Feel Ill To Stay Home

If a staff member feels ill they need to stay home. You should have policies in place that encourage employees to take a sick day if they are not feeling well. A single worker can quickly infect an entire team if they choose to come to work when ill. Make sure that your staff understands that they are responsible for protecting the health of others.

Consider Hiring A Commercial Cleaning Company

Hiring a commercial cleaning company is a great way to ensure that your workplace is properly cleaned and sanitized. These are professionals that understand how to thoroughly clean and sanitize commercial spaces. In addition, many commercial cleaning companies will restock hygiene products like soaps, sanitizers, toilet paper, and paper towels.

 

04 Jun 2020

Going green and clean: Top eco-friendly commercial kitchen and office cleaning tips

Office and Commercial kitchen and cafeteria cleaning don’t need to be back-breaking, noxious-smelling activities to be feared. In this article, we’ll give you some advice on office cleaners, commercial green cleaning products, and go through some ways to save the environment at work.

disinfecting

We’ll look at:

  • Traditional office and kitchen cleaning supplies
  • Eco-friendly cleaning products
  • The power of steam cleaning
  • The pros and cons of the DIY eco cleaner
  • Deep kitchen cleaning checklist
  • Office cleaning tips
  • Other ways to go eco-friendly in the office

 

Read on to discover how to go green and join other eco-friendly businesses that are helping save the environment.

 

Keeping your kitchen and office clean and tidy is a basic business health and safety requirement. It’s necessary to help keep your employees and customers happy and healthy. There are expert teams out there who specialise in professional kitchen cleaning and office cleaning so you can be confident you’re meeting all the guidelines. But if you’re looking for ways to be green about your cleaning, it may be a good idea to talk to them about the chemicals and equipment they’re using in your workplace.

 

Traditional office and kitchen cleaning supplies

While effective and excellent at killing germs and viruses, a lot of the harsh chemicals used to clean professional workspaces are bad for the environment. Some even contain phosphates, which can be harmful to aquatic life. Others use hydrocarbons and compressed gas, which is terrible for air pollution and global warming. And that’s not even taking into account the single-use plastic and packaging that a lot of these come in.

 

Having a conversation with your kitchen and office cleaners about sourcing more environmentally-friendly cleaning supplies and methods is a simple way you can go green and clean.

 

Eco-friendly cleaning products

People can be sceptical about sanitising offices and cleaning kitchens with green products, but they’re just as effective at removing dirt, grime and bacteria. Swapping to eco cleaners is the first (and easiest) step you can take in your ‘how to be greener’ journey. And what’s great is that there are loads of products out there that fit the bill, such as degreasers, surface cleansers, and even washroom supplies.

 

Using more products like these is responsible, effective and good for the environment.

 

The power of steam cleaning

When it comes to kitchen cleaning and sanitizing, there are so many extra spaces you have to consider. Ceilings can become caked in grease, kitchen ducting can harbour dust, and grates, drains, and sinks can start to smell so much sooner thanks to the fat and food waste siphoned away.

 

There’s a lot of potential for bacteria in a kitchen, so regular deep cleans are necessary to help avoid customer illness and keep your business compliant with all regulations. But these deep cleans don’t need to be full of harsh chemicals and commercial green cleaning products – Steam cleaning is one of the best ways to be green and clean.

 

Steam Cleaners can reach temperatures between 66-149° C, so they’re certainly hot enough to kill germs, melt grease and remove a multitude of stains with zero scrubbing. And there’s not a chemical or cleaning agent in sight. You can steam clean your floors, surfaces, and appliances. They’re ideal for those out-of-reach places too. Just be careful not to use them on anything porous or prone to heat damage.

 

The pros and cons of the DIY eco cleaner

In your eco-friendly cleaner research, you’re sure to come across some do-it-yourself cleaning solution recipes. Vinegar sprays, lemon juice, bicarbonate of soda solutions – they’re all well-known for their home-cleaning prowess, but are they suitable for use in commercial kitchens and offices?

 

They’re certainly effective, but having overwhelming vinegar and lemony smells in a kitchen could be confusing for cooks. You need to take into account the time some of these take to work. Some bicarbonate of soda oven-cleaning hacks need overnight soaking to break down stains.

 

Using pantry staples may seem like a low-cost, eco-friendly option for cleaning your kitchen and office, but you’ve got to consider the time spent, any leftover scents, and overall effectiveness. Professionally-produced cleaning products are thoroughly checked for their efficiency – can you say the same for your homemade vinegar/bicarb solution?

 

Deep kitchen cleaning checklist

To help you stay on top of it and to keep those germs at bay – here’s a kitchen cleaning to-do list of things to consider and areas you shouldn’t forget:

  • Think about introducing rubber mats to trap dirt and runaway food – Brush and clean these daily
  • Sweep and mop the floors with eco cleaners, degreasers and disinfectants
  • Clean high-traffic touchpoints like door handles, switches, etc. daily
  • Don’t forget hard-to-reach and inaccessible areas such as ceilings, lighting, shelving, etc.
  • Keeping all your appliances clean will improve efficiency – don’t forget to scrub those seals and shelves
  • Clean the kitchen vents and kitchen ducting regularly.
  • Give the rubbish and recycling bins a clean to reduce smells

 

Office cleaning tips

Offices aren’t as high-maintenance as a commercial kitchen, but there are areas which need special attention as well:

  • Introducing rubber kitchen mats or rugs will trap dirt and spills – you can buy machine-washable ones for ease of use
  • Clean high traffic touchpoints like door handles, switches and desks daily
  • Vacuum regularly and thoroughly clean carpets at least once per year – consider a steam carpet cleaner as a green alternative
  • Keep the fridge and other communal appliances clean to improve efficiency and longevity
  • Clean the inside and outside of the bins to reduce unwelcome smells
  • Encourage staff to keep with workspaces clean. This includes keyboards, monitors, and other equipment.

 

Other ways to go eco-friendly in the office

As well as making your cleaning greener, there are other ways to help the environment at work. For example, adding some plants and greenery to office spaces – they’re great for increasing oxygen levels and they create a welcoming atmosphere. To reduce the use of energy and encourage natural light, keep your windows clean both inside and out. And you could get some recycling bins and only choose reusable cups and plates.

 

Banishing paper towels is another great option – microfibre towels are super absorbent and you can get loads of different kinds of low-energy hand-dryers these days. You should also consider smarter dispensers and sensor taps – they’re much more hygienic and reduce water consumption too.

 

There are so many different ways you can help the environment and keep your commercial kitchens and offices clean, all you need to do is take that first step.

28 May 2020
disinfecting

Disinfecting Surfaces The Right Way

With many businesses set to reopen in the midst of the COVID-19 pandemic, business owners are working hard to ensure safe and clean work environments. For many business owners, this means hiring a commercial cleaning company. For others, it involves setting strict standards for inhouse cleaning crews. Either way, it is vital that whoever is responsible for cleaning and disinfecting your workplace knows how to do so properly.

Clean First

Too often people rely on disinfectants alone to sanitize hard surfaces in the home and workplace. The fact of the matter is that you need to clean and disinfect and while most of us focus on the disinfecting part of the equation, cleaning is even more important.

Dirty surfaces are covered in clusters of germs called biofilm that is resistant to disinfecting chemicals. These germs need to be removed before a disinfectant can effectively kill lingering viruses and bacteria. To do this you should clean all surfaces with a soap and water solution which helps break up the biofilm and will remove most of the germs and bacteria on the surface.

Always use separate cleaning cloths for each surface. Using the same cleaning cloth on multiple surfaces only spreads the germs around the entire workplace, a phenomenon known as cross-contamination. Disposable cloths are best as you will need at least two cloths to clean and disinfect each surface.

Then Disinfect

Only once you have cleaned with soap and water is a disinfecting chemical able to sanitize the surface, but you can’t just spray and wipe. All disinfectants have what is called a ‘dwell time’ which is the minimum amount of time the disinfectant needs to stay on the surface before it will kill any remaining germs.

Most disinfectants will list their dwell time on the back of the bottle and they can range from thirty seconds to several minutes. Be sure you know what the dwell time is for your particular disinfectant and leave it on the surface long enough to do its job. Again, use a separate cloth to wipe the disinfectant off of the surface and then toss it in the trash.

Dispose of All Cleaning Cloths

It is important to note that the novel coronavirus has been known to survive on paper and tissue for three hours or more and on cloth for two days. Properly disposing of the cloths used to clean and disinfect your workplace helps to ensure that the virus is not lingering in your trash receptacles.

Need Help Disinfecting Your Workplace

If you are looking fora commercial cleaning company to help with the cleaning and disinfecting of your workplace, Complete Care Maintenance can help. Call or contact us today to learn how we can help keep your New Jersey business clean and safe for both staff and customers.

08 May 2020
restroom cleaning

Your Public Restroom and Your Reputation

Your business’ reputation is one of your most important assets, and as a business owner, you likely invest a great deal of time and effort into nurturing it. Reputation is not something that you can buy, it is a reflection of other people’s opinions and impressions of your business, its employees, and its services. Making a good first impression is the first step toward building a positive reputation.

While most business owners recognize that cleanliness is important to making a good first impression, many do not extend that philosophy beyond the lobby and reception area. Despite the common sense appearance of this thought process, you might be surprised to learn that customers are likely more concerned with the cleanliness of your restrooms.

According to a survey conducted by Bradley Corporation, the cleanliness of your restrooms is a major deciding factor with regard to customer perceptions of your overall business. According to the survey results:

  • 69% of customers believe an unclean restroom indicates insufficient management
  • 67% of customers experience a lowered opinion of the company when restrooms are dirty
  • 63% of customers equate an unkempt restroom with a low degree of care for visitors’ comfort by the company

Each statistic makes it painfully obvious that the cleanliness of your public restroom has a direct impact on your customers’ satisfaction levels.

What Can You Do?

While everyone appreciates a clean restroom, no one wants to clean them. For most businesses maintaining a clean and sanitary restroom can be challenging and many use a commercial cleaning company to do the job for them. The key here is hiring the right company.

When considering commercial cleaning companies to manage your restroom cleaning needs there are several important things to consider. Obviously you want a company that is experienced, but you also want a company that can manage all of your restroom needs.

Your commercial cleaning company should:

  • Clean and disinfect all areas of the restroom with particular emphasis on high-touch areas like door handles, stall doors, faucets, hand dryers, and dispensers.
  • Clean and disinfect toilets and urinals, including hard to reach areas behind toilets and urinals
  • Clean and sanitize floors, walls, and countertops
  • Clean and sanitize sinks
  • Empty trash
  • Restock soaps, toilet paper, paper towels, feminine hygiene products, urinal cakes, and other restroom supplies.

Having a commercial cleaning company manage your restroom cleaning needs ensures that your restrooms are an asset to your company and that they reflect a positive image for your business. Your customers will appreciate it, your staff will appreciate it, and you will be assured that your clients and customers are not forming poor opinions of your business due to poor restroom maintenance.

 

 

27 Apr 2020
polished concrete

Top Tips For Maintaining Polished Concrete Floors

polished concrete

The good news is that while polished concrete floors are not maintenance-free, they generally are easier to maintain than other types of decorative concrete floors since they require no waxing or sealers. Still, without proper maintenance, your beautiful concrete floors will eventually lose their luster. This is especially true of floors in high-traffic environments like retail stores and commercial facilities.

Here are a few pro tips for maintaining your polished concrete floors:

1) Frequent Dust Mopping

Dust and dirt particles are abrasive and can scratch and mar the surface of your polished concrete, dulling the shine. Frequent dust mopping helps reduce the amount of dirt and abrasives present on your floors and will promote a longer-lasting luster.

2) Wet Mopping

Even with frequent dust mopping, more stubborn dirt particles will persist and you will need to use a wet mop to remove these particles. Always use clean water, a clean mop, and a pH neutral cleaning agent formulated to suspend dirt particles. While a mop and bucket are likely sufficient for smaller areas, an automatic scrubber with non-abrasive pads makes larger areas much more manageable.

3) Clean Spills Immediately

Spills and stains are the nemeses of polished concrete and should be addressed immediately so they are not absorbed into the concrete.  Use clean water and a pH neutral cleaning agent to address stubborn spills and allow the cleaner enough time to break up any grease or grime before mopping. Do not allow the cleaner to dry on the surface as this too can damage the floor.

4) Use Floor Mats

In entryways and other high-traffic areas, consider using floor mats to protect your floors and to provide a means for people to wipe their feet upon entering your facility. Be sure to regularly vacuum your floor mats and remove them during wet and dry mopping. Just because they are there does not mean the floor underneath is maintenance-free.

5) Burnish Your Floors

Even with proper maintenance concrete floors may eventually lose their luster. If your polished concrete loses its shine you should have your floors burnished. This will bring back the original luster and leave your floors shining like new again.

Need help maintaining your polished concrete floors? Complete Care Maintenance can help! Call us at 1 (609) 275 8227  for a free no-obligation quote.