Category: Janitorial Services

31 Mar 2021
floor care

Floor Care – Protecting Your Largest Asset

Easily one of your facility’s largest (and most expensive) assets, your floors need to be properly maintained to ensure that they will last as long as possible. Proper floor care is essential for maintaining both the appearance and durability of your commercial floors. It is not enough to simply sweep and mop your floors every day. You should put in place a comprehensive floor care program to ensure that you get the most out of your investment.

One of the best ways to implement a long-term floor care program is to hire a professional floor care company that understands how to properly maintain a variety of floor types. A qualified floor care professional will have the proper equipment, chemicals, knowledge, and experience to help you put together and implement a comprehensive floor care program.

Commercial floors come in a huge variety of materials and understanding how to care for your type of floor is extremely important. Professional floor care contractors will know not only how to determine what type of material your floor is made of but how to properly care for it as well.

VCT Tile Floor Maintenance

This resilient tile flooring is very durable and with proper care and maintenance will retain its appearance for years to come. Daily sweeping and dust mopping is essential to prevent the build-up of dirt and debris which can damage the tile’s finish. A damp mop or scrubber should then be used with a low-impact cleaner to remove any remaining particulate. VTC tile flooring should be regularly scrubbed with a scrubbing machine using a properly diluted cleaning solution and then rinsed with clean water. Once dry, these floors can be spray buffed or burnished to a high-gloss finish.

Ceramic Tile Floor Care

Ceramic tile flooring is relatively easy to maintain and with proper maintenance will deliver years of service. Like VCT tile, ceramic tile needs regular sweeping and mopping to remove dust and dirt which can dull and scratch the finish. The real trick with ceramic tiles is not the tile itself, but the grout lines between tiles. Over time, grout will inevitably become dirty and discolored.

How often your grout will need to be cleaned depends on the amount of foot traffic your floors receive. Your floor maintenance contractor will be able to help you determine a proper cleaning interval and will have the tools and experience to clean your grout lines quickly and efficiently.

Concrete Floor Maintenance

Again, daily sweeping and mopping are important to keep your concrete flooring in good shape. This is particularly true of polished concrete floors. In addition, concrete floors require regularly scheduled deep cleanings which typically involve machine scrubbers and professional application of cleaning agents. Like VCT tile, concrete floors can be sealed and burnished to provide higher shine and longer life.

Stone Floor Care

Stone floors come in a variety of materials each with its own unique maintenance requirements. Marble, slate, travertine, and granite are all popular choices for stone flooring and each has unique physical properties that require specialized maintenance programs. In addition, stone floors can be susceptible to chemical damage, so hiring a professional is always a wise choice. Floorcare professionals will know which chemicals are safe for your particular type of stone and will ensure that your floors receive the care that they need.

Wood Floor Care

Wood floors are both beautiful and expensive, they are also very susceptible to damage. Regular sweeping is recommended and cleaning with appropriate wood floor cleaning agents will help to protect your wood floors. But in the long-run, you will want to work with your floor care specialist to have your wood floors properly cleaned and polished. Regular cleaning and polishing will not only keep your wood floors looking great, but it will also make them last for many years to come.

01 Feb 2021
dealership cleaning

Commercial Cleaning Makes Car Dealerships Shine

Do you know why some car dealerships seem to shine when you walk out on the showroom floor? Do you know why some dealership service departments are clutter-free with spotless workshop floors? They are either using a commercial cleaning company or have very well-trained in-house staff.

Smart car dealership owners understand the value of first impressions when working with customers and they know that appearances are important. It is so important that many car dealerships invest a great deal of money in commercial cleaning to ensure that customers are ‘WOW’ed when they walk through the door.

When a showroom floor is so meticulously clean that you can see the reflection of the car of your dreams, when the parking lot is free of trash and debris, customers believe that you are serious about what you do, that you take pride in your business, and care about them. It’s a win-win situation for you, your staff, and your customers.

How Commercial Cleaning Benefits You

As the owner or manager of a car dealership, you receive many benefits from hiring a commercial cleaning service to manage your dealership’s cleaning. Improved employee morale, lowered maintenance costs, improved customer perceptions, and increased productivity are all benefits associated with a clean and tidy dealership. These and other benefits associated with a clean place of business add up to higher sales volume and a better reputation for your dealership.

In the long run, hiring a commercial cleaning company can actually save you money. Outsourcing your cleaning to professionals frees up your staff to focus on their actual jobs of selling and servicing cars, managing day-to-day operations, and chasing leads. In addition, you are no longer required to purchase and store cleaning chemicals and supplies as these will be provided by your cleaning company. A quality commercial cleaning company will also offer restroom and breakroom supply replenishment services which can save you even more.

How Commercial Cleaning Benefits Your Staff

There are hundreds of studies indicating that there is a strong relationship between employee morale and workplace cleanliness. A clean workplace makes for a happier, more productive workforce where employees take pride in their jobs and are more prone to speak highly of your dealership.

There are also health benefits associated with a clean and sanitary dealership. Fewer sick days, healthier employees and a safer work environment are all benefits that a clean dealership provides to its employees. Not to mention the fact that they do not have to worry about being assigned restroom duty during their shift.

How Commercial Cleaning Benefits Your Customer

Shopping for a car can be a stressful endeavor and for many people, it ranks right up there with going to the dentist. Ensuring that your customers’ shopping experience is a positive one means providing an inviting and safe environment. Outsourcing your cleaning to a professional contractor helps ensure that customers feel comfortable when entering your dealership.

Most customers shop around when deciding on a new car. This means that they may visit several dealerships on a given day and while they may be looking at prices, trade-in values, and financing options, the impression that they have regarding your physical plant can often be a deciding factor. Don’t let the dealer down the road outshine your facility.

 

 

20 Jan 2021
day porter services

How Day Porter Services Can Improve Your Business

Do you find that as the workday unfolds your facility begins showing the wear and tear of everyday activities? Does your entryway get a little dirtier every time someone comes through the door? Do your restroom supplies run low by noon? Is your breakroom a mess at the end of the day? If you answered ‘Yes’ to any of these questions, you should consider day porter services.

Many businesses rely on a commercial cleaning service to manage their facility cleaning after hours. This ensures that your facility is clean and fresh when you walk in the door every morning, but is that really enough? Day porter services are designed to ensure that your facility remains clean throughout the day, ensuring that your after-hours cleaning is not undone by noon. Here are five ways that day porter services can improve your business:

1) Ongoing Cleaning And Disinfection

Cleaning and disinfection of high-touch areas is not a one-and-done proposition. Disinfection should be performed at regular intervals throughout the day to minimize the spread of germs and viruses. Hiring a day porter service will ensure that these surfaces are cleaned and disinfected throughout the day making your facility safer for you, your staff, and your customers.

It’s not just high-touch areas that require ongoing cleaning. Restrooms, breakrooms, and entryways are all areas that tend to get dirty as the day progresses. Having a day porter at the ready helps to ensure that these problem areas are addressed throughout the day.

2) Restocking Of Restroom Supplies

Keeping your restrooms clean is just one part of a day porter’s restroom maintenance protocol. They also take responsibility for ensuring that your restroom supplies like hand soap, toilet paper, and paper towels are always restocked.

Restocking services can go beyond the restroom as well and may include restocking of breakroom and kitchen supplies, filling hand sanitizer dispensers, and even changing lightbulbs and HVAC filters.

3) Maintaining A Safe Environment

Day porters also help enhance workplace safety for both staff and guests. Aside from the ongoing cleaning and disinfecting of high-touch surfaces, they will ensure that entryways and parking lots are free of clutter and slip hazards. They are at the ready to address spills and wet floors and will even place hazard signs for damaged walkways and wet areas.

4) Liaison Services

Day porters can also provide liaison services for third-party vendors that you hire to perform more specialized tasks. Having your carpets and/or furnishings professionally cleaned, having your building’s exterior power washed, or instructing a landscaping crew all become much easier with a day porter on hand. Your day porter can coordinate with them, supervise their work, and ensure that they do a thorough job, leaving you to attend to the business of the day.

5) Improved Facility Appearance

Likely the greatest advantage of having a day porter on staff is the overall appearance of your facility. Your entryway and reception areas always look clean, your restrooms and breakrooms are always well maintained and supplies never run out. Maintaining a clean, safe, and functional workplace enhances customer perceptions, improves employee satisfaction, and boosts morale and productivity.

Is Hiring A Day Porter The Right Decision For Your Business?

While day porter services may not be right for every business, they can improve day to day business operations when you hire the right service provider. Complete Care Maintenance can help to evaluate your business needs and provide you with a customized day porter service plan that will address all areas of concern.

 

10 Jan 2021
firing your cleaning company

5 Signs That You Need To Fire Your Cleaning Company

Are you feeling a little underserved by your cleaning service? Have they become complacent in their cleaning duties and no longer going the extra mile to make your facility shine? Has the cost of the service steadily increased without any recognizable benefit to you? If you answered ‘Yes’ to any of these questions, it might be time to consider a new provider. Here are five signs that you need to fire your cleaning service and look for a new provider:

1) Apathetic Cleaning Crews

 

Apathy is like a virus and it can spread like wildfire within a team. If your cleaning crew seems less than enthusiastic about the duties they perform, if they are wavering in their commitment to a job well done, it may be time to look for another provider.

Apathy leads to laziness and sub-standard performance. In a cleaning crew, it will manifest itself in unfinished tasks, forgotten trash bins, and less than clean restrooms. If you find that your facility is not getting cleaned as well as it used to, apathy may be the cause.

If the apathy that you witness among cleaning crew members is also reflected in communications with company managers and owners, that is a sure sign that it is time to fire your cleaning company.

2) High Employee Turnover

 

If new faces are showing up on the cleaning crew every other week, something is not right. This is indicative of a company with high employee turnover rates and high turnover rates are bad for their business and yours.

If your cleaning company is having a hard time finding, keeping, or managing employees they are costing you money. New hires require training and a company that is scrambling to meet client demand is likely putting staff in the field who are not fully trained. These individuals are learning on the job and you are paying for their education.

Untrained employees are less likely to perform as well as seasoned staff and that means some areas in your facility are not getting the attention they deserve. In addition, poorly trained cleaning crews are less familiar with cleaning and safety protocols which can lead to damaged surfaces or worse, injured staff.

If your cleaning company can not maintain seasoned staff, it may be time to let them go.

3) A Lack Of Communication

 

Nothing is more frustrating than trying to communicate with an unresponsive provider. If you are waiting days to hear back from your cleaning company, if there is no clearly defined protocol for issue resolution or complaints, or if issues are met with empty promises that never come to fruition, it’s time to fire your cleaning company.

Any reputable provider will have clear lines of communication and a hierarchy of command. This means that if a crew member is unresponsive you can approach their team leader. If the team leader can not resolve an issue, you can approach their immediate supervisor. All issues, requests, and complaints should be resolved in an efficient and satisfactory manner and someone should follow up with you to ensure the issue was addressed.

4) Lack Of Accountability

 

If your cleaning company’s management staff fails to conduct routine inspections and quality checks, they are doing you a disservice. Regular inspections and quality checks help enforce accountability for cleaning crews and allow management to address issues and inconsistencies before they become commonplace.

In addition, regular inspections, quality checks, and employee evaluations help management to identify training opportunities which in turn promote better training and more efficient processes. Smart companies provide oversight in an effort to continually improve their services through better training, better management, and employee accountability.

5) Reckless Security Practices

 

Let’s face it, you have to be able to trust your cleaning services provider. In many cases, these individuals have access to your facility outside of normal business hours. They must be trusted to honor your facility’s security protocols. Failure to lock up, set alarms, or respect the privacy of you and your employees is a serious breach of trust that can not be tolerated.

If your cleaning services provider fails to respect your company’s security policies and protocols, fire them.

Looking For A Professional Cleaning Service?

 

If you find yourself shaking your head in agreement with any of the points above, it may be time to fire your current provider. Of course, before you do, you will want to vet prospective companies to replace them. Complete Care Maintenance offers a variety of commercial cleaning services to meet any business need. Call or contact us today to get a free quote.

30 Dec 2020
disinfecting retail space

Commercial Cleaning Helps NJ Businesses Rebound From Pandemic

opeen for business

A new year is upon us and many New Jersey businesses are glad to see 2020 in the rearview mirror. The pandemic made it a difficult year for businesses across the country with many having to close up shop for extended periods of time. With new vaccines being distributed in 2021 there is hope that the pandemic is now behind us and many business owners are making plans to reopen their doors. The question is how to reopen safely and successfully. Many businesses are looking to commercial cleaning services to help them rebound from the pandemic.

BUILDING CONSUMER CONFIDENCE

It is not just a matter of ensuring the health and safety of employees and customers, it is a matter of regaining consumer confidence. The pandemic has changed the way people shop, dine and consume products and services and for many consumers, a return to their former way of life is a little scary. Consumers need to know that a business can be trusted to protect their health and that means seriously upgrading their cleaning and sanitation protocols.

For businesses reopening in this ‘new normal’ commercial cleaning services are becoming an integral part of their campaign to earn trust and build consumer confidence. Cleaning crews are taking on a new role in the eyes of both businesses and consumers and what was once a hidden workforce performing their duties after hours will likely become a much more visible, public-facing workforce that will help to reassure customers and employees.

TRANSPARENT CLEANING PROTOCOLS

Business leaders and property managers have a huge incentive to make cleaning highly visible. This kind of transparency will go a long way toward boosting the confidence of consumers and workers who worry about returning to public life. In a post-pandemic world, there may be nothing quite as reassuring as a uniformed janitorial service and the pronounced smell of Lysol.

In a recent study commissioned by Vital Vio 76% of respondents said they’re going to hold businesses accountable for how they clean their spaces and 51% won’t patronize establishments that aren’t transparent about their cleaning practices. StudyFinds reported a whopping 82% of Americans “said they are now more aware of, and concerned about, cleaning protocols in public areas,”.

The bottom-line for business owners, property management firms, and office managers is that heightened cleaning and disinfection protocols (and being transparent about those protocols) is the key to bringing a wary public back into the fold. Hiring a commercial cleaning service can go a long way toward achieving this goal.

HOW COMMERCIAL CLEANING CAN HELP

There are many advantages to hiring a commercial cleaning company but in a world suddenly hyper-aware and germophobic consumer perception has risen to the top of the list. While assigning in-house staff to manage cleaning and disinfecting duties at your place of business can help, hiring a professional cleaning service is likely a smarter move.

People trust a commercial cleaning company to know how to clean and disinfect. While they will appreciate staff members cleaning and disinfecting high-touch areas during their visit, seeing uniformed commercial cleaners diligently at work will instill more confidence. In addition, the mere fact that a business is willing to invest in commercial cleaning services sends a very strong message about their commitment to keeping their customers and staff safe.

The reality is that people’s perceptions with regard to commercial vs in-house cleaning are correct. Commercial cleaning companies have a great deal of expertise with cleaning products, processes, and protocols. Regardless of how efficient your in-house staff is, without proper training and experience, they will never be as effective as a commercial cleaning crew. And while perceptions are important, effective cleaning and disinfection is really the primary goal and nobody does this better than a quality commercial cleaning service.

 

 

 

 

10 Dec 2020
warehouse cleaning

4 BENEFITS OF WAREHOUSE CLEANING SERVICES IN NEW JERSEY

warehouse cleaning

There are many benefits to hiring professional warehouse cleaning services in New Jersey. If you manage a warehouse, distribution center, or logistics operation you may already be taking advantage of these services. If you are not, you should be.

A clean warehouse or distribution center not only makes for a more pleasant work environment but also provides a safer workplace, reduces maintenance costs, and promotes more accurate inventory tracking. All of these benefits directly impact your bottom line.

SAFETY FIRST

Warehouses and distribution centers can be dangerous places. In the span of just two years (2015-2017) warehouse fatalities jumped from 11 to 22 annually, according to the Bureau of Labor and Statistics. It is estimated that five percent of all warehouse workers will experience a workplace injury in any given year. While 5 percent may not seem like much, serious, non-fatal injuries cost the transportation and warehousing industry an estimated $84 million per week.

Logistics and distribution centers are required to comply with OSHA regulations within their warehouse space. This includes keeping your warehouse clean, organized, and free of clutter. Studies have shown that clean, well-organized warehouses experience fewer workplace injuries and achieve higher safety ratings. This means fewer sick days, fewer workman compensation claims, and a more productive workforce.

REDUCED MAINTENANCE COSTS

A lot of mac6inery is required to keep a warehouse or distribution center humming along; conveyors, stretch wrapping machines, and lifting equipment are some of the most common.  These machines require constant maintenance to ensure trouble-free operation.

Dust, dirt, and grime are enemies of your warehouse machinery, building up between moving parts and causing machinery to operate at higher temperatures. Over time this build-up can cause mechanical failures that can seriously impact your productivity and sharply increase your maintenance costs.

Having your warehouse professionally cleaned on a regular basis reduces the amount of dust and debris throughout your facility and keeps your machinery running smoothly.

MORE EFFICIENT INVENTORY MANAGEMENT

Let’s face it, one of the primary goals of a warehouse or distribution center is efficient and accurate inventory management, and a dirty and disorganized warehouse can lead to costly mistakes and inefficiencies.

Aside from the safety hazards presented by a poorly maintained warehouse, dusty inventory and aisles filled with debris can impede employee efficiency. When it comes to storing, accessing, and tracking inventory every second wasted navigating debris or dusting off an RFID tag adds up to decreased efficiency.

Maintaining a clean and organized warehouse allows your staff to work unimpeded and reduces picking, stocking, and tracking times. This equates to more efficient inventory management and reduced costs.

IMPROVES COMPANY IMAGE

In a world of internet commerce warehouses, distribution centers, and logistics operations have become the backbone of economies across the globe. Gone are the days of dark, dank, spaces filled with dusty boxes.

Today’s warehouses are often the center of business operations with hundreds or thousands of employees, customers, and stakeholders interacting within their walls. This means that the cleanliness of your warehouse directly impacts your company image.

Employee morale, customer perceptions, and stakeholder confidence are all impacted by how well your warehouse or distribution center presents itself and cleanliness is the key to good impressions.

HOW DO YOU REALIZE THESE BENEFITS

Warehouse cleaning and maintenance is no easy task. It is best to leave these tasks to professionals that have experience with warehouse cleaning. When it comes to hiring a professional warehouse cleaning company you will find there are many services available, the trick is hiring the right one.

When selecting a New Jersey warehouse cleaning service, it is important that you vet your options; the cheapest option is often not the best option. You are far better off getting it done right than getting it done twice. A qualified warehouse cleaning service will provide all the aforementioned benefits and more.

 

 

 

29 Nov 2020
office cleaning

Winter Office Cleaning Tips

Winter is a messy time of year. Snow and slush, salt and mud, germs and viruses all converge on your office building when Winter rolls around. And as the season drags on your regular office cleaning protocols start to fall behind. Winter is messy and it is difficult to keep up. In an effort to help out, Complete Care Maintenance has put together a few tips to help you maintain a clean tidy office during the winter months.

1) STAY ON TOP OF YOUR ENTRYWAY

In the winter months, it is important to maintain a clean and safe entryway. Snow and ice present serious slip and fall risks for you, your staff, and your clients. You can mitigate this risk by regularly sweeping or shoveling the entryway or applying salts or deicing chemicals. It is also a smart move to place rubber-backed floor mats inside the entryway to allow people to wipe their feet. This is especially true for offices with hard-surface flooring.

In addition to maintaining the ground at your entryway, be sure to clean the windows on a regular basis as slush and muck have a tendency to splash the glass, making for an unsightly entry. With the ongoing Covid-19 pandemic and the onset of cold and flu season, it is vital that door handles and knobs be regularly sanitized.

Placing hand sanitizer inside the entryway is a great way to encourage hand hygiene and reduce the spread of germs. It also makes your staff and your guests more comfortable and confident that you are doing your part to maintain a healthy office environment.

2) KEEP THOSE FLOORS CLEAN

Winter weather is harsh on floors. People are going to track snow and ice, salts, chemicals, and dirt in from the outside and these contaminants can quickly damage hard-surface flooring and wreak havoc on office rugs and carpets. In addition, wet floors are a constant issue during the winter months and present a serious safety hazard. Be sure to keep the floors in your office well maintained with regular cleaning and consider posting ‘Caution Wet Floor’ signs in areas where wet floors are a problem.

Thorough daily moppings are essential to remove grit and grime from hard floors and carpets should be vacuumed regularly to prevent excessive wear.

3) CLEAN AND DISINFECT HIGH-TOUCH SURFACES

Again, with Covid-19 still wreaking havoc and cold and flu season in full swing, it is vital that you clean and disinfect high-touch surfaces regularly throughout the day. These surfaces include doorknobs and handles, telephones and computer equipment, desktops and counters, and any other surface that is regularly used by multiple individuals. Consider providing sanitizing wipes in key areas throughout the office to encourage regular disinfecting and train your staff on their proper use.

4) HIRE A COMMERCIAL CLEANING SERVICE

If ever there was a time of year to consider hiring a commercial cleaning service, Winter is it. Because Winter is one of the dirtiest seasons and because it is one of the busiest seasons, it pays to have a professional office cleaning service manage your office cleaning needs.

A quality office cleaning company will save you time and money and will help ensure that your offices are thoroughly cleaned and disinfected. They will also ensure that your offices always make a good impression and can help protect the health and well-being of you, your staff, and your clients.

20 Sep 2020
security

Security And Your Janitorial Company

Every business has some type of security protocol. Whether it is as simple as a lock and key or as in-depth as a full-on security system with cameras, keypads, and burglar alarms – all businesses have things they need to protect. For retail businesses, it may be merchandise, cash, or credit card numbers. For medical and legal offices it may be data, records, and personally identifiable information.

When considering a commercial cleaning company, security concerns may not be top-of-mind, but it is something that requires serious consideration. Commercial cleaning or janitorial staff have access to nearly every area of your business and they often work outside of normal business hours. This is why it is so important to make security considerations a priority when vetting potential providers.

What To Look For In Janitorial Service Providers

When hiring a janitorial service provider for your facility you need to understand their level of commitment to security. A reputable provider will have training and protocols in place that help ensure that its staff understands the importance of security. There are many ways that smart janitorial services can mitigate security risks and bolster client confidence.

Employee Background Checks – Any reputable janitorial service understands the importance of employee background checks. Background checks help to eliminate potential security risks by weeding out applicants with checkered pasts and less than honorable intentions. Make sure that your provider only employs staff that has passed a background screening.

Security Protocols and Training – In addition to employee background screening, set security protocols and regular employee training reinforces in the employees’ minds, the company’s commitment to security. In addition, it helps ensure that employees understand and follow security protocols. Ask prospective providers about their security policies and the level of security training their staff receives.

On-site Supervision – Ensuring that cleaning crews are supervised by a responsible individual provides several benefits. A supervisor represents a single point of contact, meaning that keys, alarm codes, and other access points are entrusted to only one individual. In addition, a supervised cleaning crew is far less likely to breach security protocols, knowing they are being watched.

Bonded and Insured – If your janitorial service provider is not bonded and insured, you need to find another provider. Bonding and insuring is the most important step a janitorial service provider can protect both themselves and their clients. It ensures that if a cleaning staff member damages or steals property from a client that the client will be reimbursed.

Low Employee Turnover – If your janitorial service provider experiences high employee turnover it can present a security risk for you. Cleaning staff that has had access to your building and inside knowledge of your security protocols and are no longer bound by the cleaning company, can represent a real security threat. Ask potential providers about their turnover rates and avoid companies that can not seem to retain staff.

Uniformed Staff – While this may not seem like a security precaution, uniformed cleaning staff are easily identifiable, making non-staff members easily identifiable as well. Ensuring that cleaning staff is required to wear name badges or IDs is another way that janitorial services can show their commitment to security.

A Little Forethought Goes A Long Way – It pays to be vigilant when hiring a commercial cleaning service and hiring the wrong one can cost you in a big way. Take your time, vet your prospects, and hire a firm that will add value rather than cost.