Category: Commercial Cleaning

31 Mar 2021
floor care

Floor Care – Protecting Your Largest Asset

Easily one of your facility’s largest (and most expensive) assets, your floors need to be properly maintained to ensure that they will last as long as possible. Proper floor care is essential for maintaining both the appearance and durability of your commercial floors. It is not enough to simply sweep and mop your floors every day. You should put in place a comprehensive floor care program to ensure that you get the most out of your investment.

One of the best ways to implement a long-term floor care program is to hire a professional floor care company that understands how to properly maintain a variety of floor types. A qualified floor care professional will have the proper equipment, chemicals, knowledge, and experience to help you put together and implement a comprehensive floor care program.

Commercial floors come in a huge variety of materials and understanding how to care for your type of floor is extremely important. Professional floor care contractors will know not only how to determine what type of material your floor is made of but how to properly care for it as well.

VCT Tile Floor Maintenance

This resilient tile flooring is very durable and with proper care and maintenance will retain its appearance for years to come. Daily sweeping and dust mopping is essential to prevent the build-up of dirt and debris which can damage the tile’s finish. A damp mop or scrubber should then be used with a low-impact cleaner to remove any remaining particulate. VTC tile flooring should be regularly scrubbed with a scrubbing machine using a properly diluted cleaning solution and then rinsed with clean water. Once dry, these floors can be spray buffed or burnished to a high-gloss finish.

Ceramic Tile Floor Care

Ceramic tile flooring is relatively easy to maintain and with proper maintenance will deliver years of service. Like VCT tile, ceramic tile needs regular sweeping and mopping to remove dust and dirt which can dull and scratch the finish. The real trick with ceramic tiles is not the tile itself, but the grout lines between tiles. Over time, grout will inevitably become dirty and discolored.

How often your grout will need to be cleaned depends on the amount of foot traffic your floors receive. Your floor maintenance contractor will be able to help you determine a proper cleaning interval and will have the tools and experience to clean your grout lines quickly and efficiently.

Concrete Floor Maintenance

Again, daily sweeping and mopping are important to keep your concrete flooring in good shape. This is particularly true of polished concrete floors. In addition, concrete floors require regularly scheduled deep cleanings which typically involve machine scrubbers and professional application of cleaning agents. Like VCT tile, concrete floors can be sealed and burnished to provide higher shine and longer life.

Stone Floor Care

Stone floors come in a variety of materials each with its own unique maintenance requirements. Marble, slate, travertine, and granite are all popular choices for stone flooring and each has unique physical properties that require specialized maintenance programs. In addition, stone floors can be susceptible to chemical damage, so hiring a professional is always a wise choice. Floorcare professionals will know which chemicals are safe for your particular type of stone and will ensure that your floors receive the care that they need.

Wood Floor Care

Wood floors are both beautiful and expensive, they are also very susceptible to damage. Regular sweeping is recommended and cleaning with appropriate wood floor cleaning agents will help to protect your wood floors. But in the long-run, you will want to work with your floor care specialist to have your wood floors properly cleaned and polished. Regular cleaning and polishing will not only keep your wood floors looking great, but it will also make them last for many years to come.

20 Mar 2021
commercial cleaning

Add Commercial Cleaning To Your Marketing Plan

There is no doubt that the past year has changed the way that many businesses do business, and it has changed the way many business owners market their business. In a world still gripped by the Covid-19 pandemic, more and more businesses are recognizing that commercial cleaning should be a part of their marketing plan.

It is no longer enough to allow in-house staff to manage your business’ cleaning regimen. Cleaning has become so intricately entwined with the safety and value of a business that many business owners are turning to commercial cleaning companies to meet the demands and alleviate the concerns of a post-pandemic public.

What Consumers Want

In a recent study commissioned by Vital Vio 76% of respondents said they’re going to hold businesses accountable for how they clean their spaces and 51% won’t patronize establishments that aren’t transparent about their cleaning practices. StudyFinds reported a whopping 82% of Americans “said they are now more aware of, and concerned about, cleaning protocols in public areas,”.

For businesses looking to bring back customers these statistics should be seen as an important marketing opportunity. Regardless of what business niche you operate in, the most important aspect of any business is meeting customer needs and expectations. As these statistics show, customer needs and expectations have shifted in the post-pandemic world and there is much more emphasis being placed on cleanliness. In the customer’s eyes, businesses are responsible for protecting the health of their patrons, and the majority of customers want visible indications that a business is making every effort to meet this responsibility.

Why Commercial Cleaning Makes Sense

Experienced commercial cleaning companies have always been well-versed in proper cleaning and disinfecting protocols. Many commercial cleaning contractors even provide services to hospitals and medical facilities. The point is that these companies understand how to properly clean and disinfect. In a post-pandemic world, this level of expertise means a lot to consumers still concerned about safety in public spaces. Commercial cleaning companies are trusted by consumers to clean and disinfect things the right way. Businesses who openly advertise their utilization of commercial cleaning services benefit from this consumer trust.

How To Add Commercial Cleaning To Your Marketing Plan

If you are like most businesses you are already meeting customer demands by enforcing mask mandates, employee temperature checks, and the provision of hand sanitizers. These are all visible cues to consumers that you take their health and wellbeing seriously. The reality is that you have already added health and safety measures to your marketing program. Adding commercial cleaning is a logical next step that can set your business apart from the competition.

The first step to adding commercial cleaning to your marketing plan is to hire a qualified commercial cleaning contractor. You should seek out commercial cleaning companies that have extensive experience, that have set cleaning and disinfecting protocols, and that have experience cleaning in hospital-grade environments. These are the companies that understand cleaning and disinfecting, cross-contamination, and what chemicals and procedures to use while cleaning.

Step two is to decide whether you want your commercial cleaning crew to work during or after business hours. Having uniformed commercial cleaning crews or day porters work during business hours is a clear sign to customers that you are making every effort to ensure a safe environment. And in reality,  on-site cleaning personnel do promote a cleaner workplace. They will continually clean and disinfect high-touch surfaces throughout the day, ensure that bathrooms and entryways are clean and sanitary, and be there to address unplanned spills or weather-related messes.

Of course, for many businesses having a cleaning crew or day porter present during business hours is just not practical. For these businesses having your establishment deep cleaned after hours is a more logical choice. This ensures that your place of business is always clean and sanitary at the start of each day. These businesses can promote the fact that their establishments are professionally cleaned and disinfected through the use of prominent signage, websites, television, and other paid advertising platforms.

The Bottom Line

The bottom line is that consumers want to know what you are doing to protect their health and well-being when they are patronizing your business. And while masks and hand sanitizers can go a long way toward bolstering consumer confidence, customers want to know that the environment is clean and sanitary. Nothing can satisfy this desire more than the transparent use of a qualified commercial cleaning service.

 

 

10 Mar 2021
post-construction cleaning

Why Hire A Post-Construction Cleaning Contractor

Construction sites are messy and they are fraught with the potential for injury. Hiring a professional post-construction cleaning contractor is the key to keeping your build site clean and organized. They have the tools, knowledge, and experience to manage the interval cleaning services required for construction projects that are winding down.

Construction cleaning is a massive, staged job that requires well-thought-out procedures, professional cleaners,  and appropriate equipment. When all the heavy construction is done a post-construction cleaning company can prepare your new building for the finishing touches by ensuring that debris is cleared, dust is removed and the building interior and exterior has been rough-cleaned.

They Understand The Process

Just as construction projects unfold in stages, so does construction cleaning; it is not a one-shot deal. A professional post-construction cleaning contractor understands that their cleaning will need to be phased to meet the needs of each stage of the construction project. At the very least, there will be three distinct phases of cleaning.

  • The rough cleaning phase prepares the building for finishing. This first phase is typically initiated after the framing, plumbing, and electrical have been completed and involves the removal of debris, dust, and trash as well as the removal of adhesives and masking materials. Cleaning crews will clean floors, baseboards, window sills, and dust high ceilings and hard-to-reach areas. This phase ensures that the building is clean before appliances, carpets, and furniture are installed.
  • The finishing phase involves a much more thorough and detailed cleaning in which floors are stripped and polished, carpets are vacuumed, restrooms and kitchens are thoroughly cleaned, windows, light fixtures, ceiling fans, and other fixtures are cleaned and disinfected. The finishing phase ensures that the new building is ready for occupancy.
  • The final phase involves the thorough cleaning of the exterior and grounds. This phase of the post-construction cleaning process typically involves the removal of construction materials and debris from the construction site, power-washing exterior walls, walkways, and windows.

They Understand Construction Site Safety

Construction sites can be dangerous and when cleaning crews are required to work during the post-construction stage they must adhere to strict safety protocols. A quality post-construction cleaning company understands construction safety and is aware of the hazards associated with construction sites.

Post-construction cleaning crews are equipped with personal protective equipment like dust masks, gloves, safety glasses, and even hard hats when necessary. More importantly, they are educated on the hazards commonly found in construction settings. Loose nails and screws, glass shards, trip hazards, silica dust, and chemical solvents are just a few hazards associated with post-construction cleaning.

They Are Efficient And Thorough

Smart construction project managers understand the value of specialization. They do not assign electrical work to the masonry crew or HVAC work to the framing crew. They understand that thorough and efficient cleaning should be assigned to a professional cleaning crew.

Professional post-construction cleaning crews are thoroughly trained in the ins and outs of construction cleaning. They have the equipment, training, and experience to not only do a thorough job but to do it more efficiently. This high-efficiency work saves you time and money and helps ensure that you can meet or beat project deadlines.

They Are Independent Contractors

There are advantages to working with independent contractors. They carry their own insurance, manage their own staff, and pay their own employees. In addition, they bring their own equipment and supplies, train their staff, and stand behind their work. This alleviates much of the headaches involved with using in-house staff to manage your post-construction cleaning and protects you from liabilities associated with work performed on your project.

Complete Care Post-Construction Cleaning

Complete Care Maintenance offers high-quality post-construction cleaning service throughout New Jersey and Pennsylvania. Contact us today to learn how we can help with your next construction project.

 

 

 

28 Feb 2021
disinfecting retail space

Cleaning And Disinfecting Your Retail Space

With the Covid-19 pandemic still gripping the nation, operating a retail store can be quite challenging. It is difficult enough with occupancy restrictions and many people avoiding public spaces altogether. One thing is certain, providing a clean and safe environment for both staff and customers is of paramount importance. Here are some tips for cleaning and disinfecting your retail space:

Train Your Staff

Cleaning and disinfecting are two steps in a process that is designed to help reduce or eliminate germs and viruses on surfaces in your retail space and it is not just a matter of wiping things down with an off-the-shelf cleaner. Your staff needs to be trained in how to properly clean and disinfect surfaces. It is no longer enough to just send them out with a rag and a bottle of Windex.

Staff members should know how to don appropriate PPE and should be required to wear gloves and masks when cleaning. In addition, they should understand that surfaces must be cleaned before they can be disinfected. They should be well-versed in the chemicals being used and know their efficacy and dwell time. They should be conscious of high-touch surfaces that require more frequent cleaning and they should understand what cross-contamination is and how to avoid it through proper cleaning protocols.

In the midst of a pandemic where the spread of germs and viruses is of great concern, a well-trained cleaning crew can be the difference between a germ-free retail space and a dangerous one. Conversely, a poorly trained cleaning crew can actually do more harm than good. Using dirty cleaning cloths and mops in multiple rooms and on multiple surfaces can literally spread germs throughout your retail space, putting you, your staff, and your customers at risk.

Clean Continually

Retail spaces (especially those with a lot of foot traffic) require constant cleaning. High-touch surfaces should be cleaned and sanitized continually throughout the day.  Door handles, cash registers, credit card machines, shopping carts, and checkout counters are just some of the surfaces that are constantly in contact with people and these are the surfaces most likely to harbor germs and viruses.

For high-traffic retail spaces, there should be a dedicated cleaner or cleaners that work diligently to ensure cleanliness throughout your store. While this will require additional staff and payroll, it is the best way to ensure that your store is safe. In the long run, you may find that hiring a day porter or commercial cleaning company is a less expensive and more efficient solution. This not only ensures effective cleaning and disinfecting but also instills trust from a customer’s perspective. Your patrons will appreciate the fact that you take their health and safety seriously and are actively promoting a safer shopping environment.

Encourage Good Hygiene

Not only should your staff be required to follow good hygiene practices like wearing face masks and regular hand washing, but you should also encourage customers to do the same. Providing fresh face masks for those who do not have one and placing hand sanitizers throughout your store promotes good hygiene amongst your patrons. With the current health threat on everyone’s mind, most patrons will appreciate the fact that you are providing the resources that they need to stay safe.

Perform Daily Deep Cleanings

This is where a commercial cleaning company can really help to keep your retail environment safe. Daily, after-hours deep cleanings should be a part of any effective cleaning and disinfecting program. A qualified commercial cleaning company will have the tools and know-how to thoroughly clean and disinfect your retail space so that you can begin each workday knowing that your environment is clean and germ-free.

Demanding times such as these require that we go above and beyond our normal routine and while it adds an additional burden for the retailer, in the long-run it builds customer confidence and can be the difference between a busy retail store and an empty one.

13 Feb 2021
urgent care cleaning

Urgent Care Cleaning 5 Best Practices

Urgent Care clinics require constant cleaning and disinfecting under the best of circumstances. With flu season in full swing and a lingering pandemic, the importance of urgent care cleaning and disinfecting protocols can not be overstated. Whether you hire a professional cleaning company to manage these tasks or you train in-house staff to address your clinic’s cleaning needs, there are some very basic protocols that need to be followed.

1) Prioritize High-Touch Surfaces

High-touch surfaces are those that tend to come into contact with patients and staff on a regular basis. Door handles, light switches, bed rails, telephones, and shared office equipment are just some examples of high-touch surfaces. These surfaces should be cleaned and disinfected multiple times per day to help reduce the spread of viruses and bacteria.

The first step is to thoroughly clean the surface with the appropriate cleaning agent and allow it to dry. Step two is to use a CDC-recommended disinfectant to kill any bacteria that are residing on the surface. Be certain to allow for the appropriate dwell time as per the manufactures recommendations.

2) Develop A Cleaning Strategy

To properly clean and disinfect your urgent care facility it is important to develop a strategy. Once developed, your cleaning strategy should be used as the defacto procedure by which every facility cleaning session is completed.  Your cleaning strategy should prioritize when and where cleaning should occur and in what order.

Urgent care facilities typically have a variety of rooms that can be classified based on their utility and general ‘dirtiness’. A doctor’s personal office space is likely not as dirty as an examination room or the facility’s restroom. When developing your cleaning strategy it is wise to address the least dirty areas first and move on toward progressively dirtier areas of the clinic. Prioritizing cleaning in this way can help reduce the spread of germs and bacteria.

3) Use Proper Chemicals And Equipment

Knowing which chemicals to use on which surfaces is extremely important as some disinfectants are more effective on certain surface types and some surfaces can be damaged by too harsh a cleaning agent. In addition, some chemicals can cause respiratory distress in some individuals. Know your chemicals and how and where to use them.

Utilizing the right equipment is nearly as important and can reduce effort and promote more effective cleaning and disinfecting. For instance, microfiber mops and cleaning cloths can help reduce bacteria when compared to other options. Take the time to learn about the best equipment and cleaning supplies for your clinic’s particular needs.

4) Reduce Or Eliminate Cross-Contamination

As an urgent care facility manager, you are acutely aware of the dangers of cross-contamination. One of the most important considerations for any cleaning protocol is how best to limit or eliminate the potential for cross-contamination. Cleaning cloths and mops used in one area should always be decommissioned prior to moving on to another area of the facility. They should be placed in a sealed plastic bag for laundering. When preparing to clean the next area on your list always start with fresh cleaning cloths and mop heads.

5) Reduce Airborne Contaminants

Your urgent care cleaning strategy should address airborne contaminants and utilizing the proper equipment and procedures is the key. For instance, using HEPA filter vacuums and microfiber cleaning cloths can significantly reduce airborne particulate and bacteria. Protocols should be put in place for waste disposal, proper bedding and laundry procedures., and hazardous waste disposal.

Want Help Setting Up Your Urgent Care Cleaning Program?

Complete Care Maintenance can help you to set up an effective cleaning and disinfection protocol for your urgent care facility. Even better, we can provide urgent care cleaning services for you saving you time and money while giving you, your staff, and your patients greater peace of mind.

01 Feb 2021
dealership cleaning

Commercial Cleaning Makes Car Dealerships Shine

Do you know why some car dealerships seem to shine when you walk out on the showroom floor? Do you know why some dealership service departments are clutter-free with spotless workshop floors? They are either using a commercial cleaning company or have very well-trained in-house staff.

Smart car dealership owners understand the value of first impressions when working with customers and they know that appearances are important. It is so important that many car dealerships invest a great deal of money in commercial cleaning to ensure that customers are ‘WOW’ed when they walk through the door.

When a showroom floor is so meticulously clean that you can see the reflection of the car of your dreams, when the parking lot is free of trash and debris, customers believe that you are serious about what you do, that you take pride in your business, and care about them. It’s a win-win situation for you, your staff, and your customers.

How Commercial Cleaning Benefits You

As the owner or manager of a car dealership, you receive many benefits from hiring a commercial cleaning service to manage your dealership’s cleaning. Improved employee morale, lowered maintenance costs, improved customer perceptions, and increased productivity are all benefits associated with a clean and tidy dealership. These and other benefits associated with a clean place of business add up to higher sales volume and a better reputation for your dealership.

In the long run, hiring a commercial cleaning company can actually save you money. Outsourcing your cleaning to professionals frees up your staff to focus on their actual jobs of selling and servicing cars, managing day-to-day operations, and chasing leads. In addition, you are no longer required to purchase and store cleaning chemicals and supplies as these will be provided by your cleaning company. A quality commercial cleaning company will also offer restroom and breakroom supply replenishment services which can save you even more.

How Commercial Cleaning Benefits Your Staff

There are hundreds of studies indicating that there is a strong relationship between employee morale and workplace cleanliness. A clean workplace makes for a happier, more productive workforce where employees take pride in their jobs and are more prone to speak highly of your dealership.

There are also health benefits associated with a clean and sanitary dealership. Fewer sick days, healthier employees and a safer work environment are all benefits that a clean dealership provides to its employees. Not to mention the fact that they do not have to worry about being assigned restroom duty during their shift.

How Commercial Cleaning Benefits Your Customer

Shopping for a car can be a stressful endeavor and for many people, it ranks right up there with going to the dentist. Ensuring that your customers’ shopping experience is a positive one means providing an inviting and safe environment. Outsourcing your cleaning to a professional contractor helps ensure that customers feel comfortable when entering your dealership.

Most customers shop around when deciding on a new car. This means that they may visit several dealerships on a given day and while they may be looking at prices, trade-in values, and financing options, the impression that they have regarding your physical plant can often be a deciding factor. Don’t let the dealer down the road outshine your facility.

 

 

30 Jan 2021
medical facility cleaning

5 Areas Hospital Cleaning Crews Often Overlook

Medical facility and hospital cleaning is serious business. Proper cleaning and disinfecting is crucial to overall health and safety and is a vital aspect of any infection control program. And while hospitals and medical facilities are very stringent with infection control protocols, recent studies show that there are still areas within these facilities that are routinely overlooked. Here are five areas within your medical facility that cleaning crews might be missing:

1) Privacy Curtains

Privacy curtains are designed to provide privacy for patients and are likely one of the most touched items in a hospital setting. Nurses, doctors, visitors, and patients are coming in contact with these cloth room dividers and every one of them is potentially leaving germs behind. In fact, a recent study in the American Journal of Infection Control tracked the contamination of ten freshly cleaned curtains and within two weeks, nearly 90 percent of the curtains had been colonized by potentially dangerous antibiotic-resistant Staphylococcus aureus bacteria (MRSA).

While there are no CDC guidelines specific to privacy curtains, it is recommended that these be changed out at least weekly with freshly sanitized curtains.

2) Bed Rails

Like privacy curtains, bed rails are touched by a variety of people in a given day. Healthcare professionals, visitors, and patients are touching these rails on a regular basis and the bacteria they leave behind can survive for weeks. Studies have shown that MRSA can survive for nearly a year on these stainless steel structures. Without regular cleaning and disinfecting, bed rails have the potential to spread germs and bacteria throughout your medical facility.

Bed rails should be cleaned and disinfected at least daily, but more frequent cleaning is recommended.

3) Over-The-Bed Carts

That little rolling cart on which your delicious hospital meals are served is a breeding ground for bacteria, viruses, and germs. Bed carts are a high-touch item on which bacteria is being deposited and picked up multiple times per day. Considering that these carts are typically used to serve food cleaning and disinfecting them should be a priority. This is not a place where germs should be present.

These items should be wiped down with disinfectant after every use and thoroughly cleaned and disinfected every day.

4) IV Poles

According to a 2012 study in the Journal of Clinical Microbiology, these mobile hangers for IV fluids harbor various strains of antibiotic-resistant bacteria. These ‘Superbugs’ are highly infectious and difficult to treat as they are resistant to common antibiotics.

Patients and staff alike should use hand sanitizers before and after touching the IV pole and the poles should be cleaned and disinfected daily.

5) Elevator Buttons

Elevator buttons are one of the most touched items in any building and in a healthcare setting, they can harbor a huge number of nasty germs. Countless individuals utilize the elevator every day and with every press of a button, there is the potential to leave behind (or pick up) germs and bacteria. According to a recent study in the journal of Antimicrobial Resistance & Infection Control, more than one-third of 48 buttons swabbed were contaminated with MRSA.

The reality is that elevator buttons are often overlooked by cleaning crews and they have the potential to become virtual Petri dishes for a plethora of germs and bacteria.

Want Expert Advice On How To Keep Your Medical Facility Clean And Safe?

Complete Care Maintenance can help with all of your medical facility cleaning needs. We provide expert advice and on-site facility evaluations to ensure that your facility’s specific needs are met. Call or contact us today to get started!

 

 

20 Jan 2021
day porter services

How Day Porter Services Can Improve Your Business

Do you find that as the workday unfolds your facility begins showing the wear and tear of everyday activities? Does your entryway get a little dirtier every time someone comes through the door? Do your restroom supplies run low by noon? Is your breakroom a mess at the end of the day? If you answered ‘Yes’ to any of these questions, you should consider day porter services.

Many businesses rely on a commercial cleaning service to manage their facility cleaning after hours. This ensures that your facility is clean and fresh when you walk in the door every morning, but is that really enough? Day porter services are designed to ensure that your facility remains clean throughout the day, ensuring that your after-hours cleaning is not undone by noon. Here are five ways that day porter services can improve your business:

1) Ongoing Cleaning And Disinfection

Cleaning and disinfection of high-touch areas is not a one-and-done proposition. Disinfection should be performed at regular intervals throughout the day to minimize the spread of germs and viruses. Hiring a day porter service will ensure that these surfaces are cleaned and disinfected throughout the day making your facility safer for you, your staff, and your customers.

It’s not just high-touch areas that require ongoing cleaning. Restrooms, breakrooms, and entryways are all areas that tend to get dirty as the day progresses. Having a day porter at the ready helps to ensure that these problem areas are addressed throughout the day.

2) Restocking Of Restroom Supplies

Keeping your restrooms clean is just one part of a day porter’s restroom maintenance protocol. They also take responsibility for ensuring that your restroom supplies like hand soap, toilet paper, and paper towels are always restocked.

Restocking services can go beyond the restroom as well and may include restocking of breakroom and kitchen supplies, filling hand sanitizer dispensers, and even changing lightbulbs and HVAC filters.

3) Maintaining A Safe Environment

Day porters also help enhance workplace safety for both staff and guests. Aside from the ongoing cleaning and disinfecting of high-touch surfaces, they will ensure that entryways and parking lots are free of clutter and slip hazards. They are at the ready to address spills and wet floors and will even place hazard signs for damaged walkways and wet areas.

4) Liaison Services

Day porters can also provide liaison services for third-party vendors that you hire to perform more specialized tasks. Having your carpets and/or furnishings professionally cleaned, having your building’s exterior power washed, or instructing a landscaping crew all become much easier with a day porter on hand. Your day porter can coordinate with them, supervise their work, and ensure that they do a thorough job, leaving you to attend to the business of the day.

5) Improved Facility Appearance

Likely the greatest advantage of having a day porter on staff is the overall appearance of your facility. Your entryway and reception areas always look clean, your restrooms and breakrooms are always well maintained and supplies never run out. Maintaining a clean, safe, and functional workplace enhances customer perceptions, improves employee satisfaction, and boosts morale and productivity.

Is Hiring A Day Porter The Right Decision For Your Business?

While day porter services may not be right for every business, they can improve day to day business operations when you hire the right service provider. Complete Care Maintenance can help to evaluate your business needs and provide you with a customized day porter service plan that will address all areas of concern.