Category: Commercial Cleaning

10 May 2022
commercial cleaning company

5 KEY SERVICES PROVIDED BY COMMERCIAL CLEANING COMPANIES

commercial cleaning company

Commercial cleaning services provide many benefits to their clients that go far beyond cleaning. While the number one goal of a commercial cleaning company is to ensure a clean and sanitary environment, they also provide additional services that are often overlooked. Here are five key services that your commercial cleaning company provides that you may not be aware of:

1) Restocking

Many commercial cleaning companies provide restocking services that will help ensure that your restroom, kitchen, and break room supplies are always stocked. They make certain that there is plenty of toilet paper, sanitary napkins, paper towels, soap, and other essentials in the areas where they are needed. A quality commercial cleaning service means that you’ll never have to deal with an empty soap dispenser or a lack of essential paper products.

2) Porter And Matron Services

Porter and matron services are something that few companies consider when evaluating commercial cleaning companies. But if you manage a large office building or complex, porter and matron services may be something that you would find very beneficial. 

Unlike janitorial services which are typically performed after hours, day porters work to maintain your facility throughout the workday. They provide essential cleaning and maintenance services during working hours and can become an integral member of your staff.

3) Preservation Of Assets

Believe it or not, the cleaning services provided by your commercial cleaning company help to preserve your assets. Floors, carpets, restroom fixtures, and even office equipment benefit from regular cleaning. Regular cleaning helps reduce dust which can impact the useful lifespan of electronic equipment and proper cleaning and maintenance of hard floors and carpets can make them last much longer than anticipated.

4) Health And Safety

A cleaner facility is a safer and healthier facility. Regular cleaning and disinfecting mitigates the spread of germs and improves indoor air quality. This means that you, your staff, and your customers are less likely to get sick or suffer from allergies. For the business owner, this translates to fewer sick days, more productive staff, and improved customer perceptions. In addition, regular cleaning can make your facility safer by eliminating clutter and reducing the risk of slip and fall accidents.

5) Building Maintenance

While your commercial cleaning company may not fix your leaking faucets or repair the potholes in your parking lot, they often are the first to notice these things. Because they are trained to find and eliminate dust and dirt, cleaning crews are getting into areas of your facility that you and your staff may overlook. They will be the first to notice pest control issues, water leaks, and other potential problems. A well-trained commercial cleaning crew will make note of any maintenance issues and bring them to your attention. This can help prevent further damage and mitigate maintenance costs.

If you are interested in learning more about the commercial cleaning services provided by Complete Care Maintenance, we would love to speak with you. Feel free to contact us to take advantage of our free consultations and facility walk-throughs. We can advise you on the cleaning and maintenance services that would benefit you the most and create a personalized solution for your facility.

20 Apr 2022
post-construction cleaning

Essential Considerations for Post Construction Cleaning

post-construction cleaning

Whether you are completing a new office building or an ambitious remodeling project, cleaning up a construction site can be an arduous task. Construction is a messy business and post-construction cleaning requires a thoughtful and thorough approach.

There are often large amounts of dust, heavy and bulky debris, paint drippings, tape residue, nails, and screws – the list goes on and on. The idea of cleaning up a construction site can be so overwhelming you might not even know where to start.

Knowing the essentials of the post-construction cleaning will go a long way toward getting the job done efficiently and effectively. Here are a few essential considerations when approaching a post-construction cleaning project:

Safety First

Construction sites present many hazards. Broken glass, stray nails, and other post-construction debris can cause some pretty serious injuries. Not to mention dust and chemical fumes which can be hazardous to the respiratory system.

It is important to take safety into consideration when attempting to clean a construction site. Proper personal protective equipment like dust masks and eye protection are a must, as are hard-soled work boots and a sturdy pair of gloves.

Perhaps the best safety tool is situational awareness. Know your surroundings and be aware of any hazards that may exist. 

The Right Equipment

Your household vacuum cleaner is likely not up to the task of cleaning a construction site and those flimsy kitchen garbage bags won’t cut it either. Post-construction cleaning will require professional-grade supplies and equipment. Industrial vacuums, contractor-grade garbage bags, dumpsters, utility carts, ladders, and professional-grade cleaning supplies will help ensure an efficient cleaning process.

Top-Down Dusting

If there is one thing that every construction project produces it is dust – and lots of it. Dust has an incredible ability to float through the air and settle in some pretty hard-to-reach places. In order to remove dust effectively, you need to start at the top and work your way down. Having a ladder or scaffolding and a backpack vacuum to reach high ceilings, door and window frames, and rafters makes the project much easier.

Once you have removed the dust from the top area of the site, you can work your way down to the lower walls, window sills, baseboards, and floors. An industrial vacuum is essential for the floors where you may encounter larger debris like nails and screws or pieces of drywall or plaster.

Once the dust is removed from the interior spaces it is important to check for dust and debris in the air vents. Cleaning these out will help prevent dust from accumulating in your newly cleaned space. 

Thorough dust removal is a time-consuming but essential aspect of post-construction cleaning.

Professional Expertise

Likely the most important consideration when it comes to post-construction cleaning is hiring a professional construction cleaning service. Professional post-construction cleaners know how to get the job done. They have all the safety equipment and protocols in place, possess the specialized skills and equipment required for the job, and are bonded and insured. If you want the job done right, hiring a professional is the way to go.

Complete Care Maintenance has performed post-construction cleaning for construction projects large and small. We can help you with your post-construction cleaning as well. Call or contact us today!

10 Apr 2022
office cleaning

Office Cleaning – 4 Overlooked Areas That Professionals Never Miss

office cleaning

 

Office Cleaning Is Not As Easy As It Seems

Office cleaning seems like an easy task and many office managers don’t see a need for professional office cleaning. After all, in-house staff can manage a simple thing like cleaning. Right?

It is true that in-house staff can manage your office cleaning, but are they getting your office really clean? Are they getting into all the little nooks and crannies to ensure a thorough clean? Probably not.

With years of office cleaning experience under their belts, Complete Care Maintenance has learned that most in-house cleaning staff tend to make the same mistakes when cleaning and there are four areas that are often overlooked.

Thorough Vacuuming 

While your in-house staff may be running the vacuum every day, they are likely missing a significant portion of your carpeting. There is a good chance that they are not moving office equipment and tangled cords to reach the edges of the carpet. Getting under and behind desks is difficult and time-consuming, but it is important.

Dust and dirt are attracted to electronics and cords have a tendency to capture dust bunnies and debris. Failure to remove this accumulated dust can lead to poor indoor air quality and lost productivity. Over time it can even cause office equipment to fail prematurely.

Professional cleaning staff recognizes that dust accumulates in these areas and they take the time to move machinery and cords. They use high-quality vacuums to remove dust and dirt from every inch of your carpet.

Window Blinds

It seems that everyone forgets about the window blinds. Window blinds are another area where dust can accumulate and they are often overlooked by in-house cleaning staff. Like the dust accumulating behind your desks and office machines, dust from the window blinds can lead to poor air quality and lost productivity. In addition, dust window blinds are much more noticeable to clients and other visitors to your office.

Professional office cleaners will take the time to dust and wipe down the window blinds helping your office staff breathe easier and helping you make a good impression on your visitors. 

Cleaning Office Furniture

Office furniture is another area that is commonly overlooked. Upholstered furniture should be vacuumed regularly and hard-surface furniture needs to be wiped down with appropriate cleaning solutions. Cushions should be removed when possible to remove any dust or debris that has accumulated behind and beneath them.

A competent and thorough office cleaning company will ensure that your office furniture is thoroughly cleaned on every visit.

Cleaning Office Equipment

Office equipment like printers, computer keyboards, and computer monitors are another area that is often overlooked. These items are high-tech surfaces that are often shared by multiple staff members throughout the day. It is important that these items get cleaned and disinfected on a daily basis to prevent the spread of germs.

Cleaning sensitive office equipment requires the right cleaning solutions and supplies so as not to damage the equipment. Professional office cleaning staff will come equipped with the appropriate cleaning supplies and the knowledge to clean your office equipment safely and thoroughly.

If you want to see and feel the difference that professional office cleaning can make for your office, Complete Care Maintenance can help. We have decades of experience cleaning offices of all shapes and sizes. Our professional staff are thoroughly trained in office cleaning protocols and will leave your office space spotless. The difference will amaze you!

30 Mar 2022
spring cleaning

SPRING CLEANING TIPS FOR COMMERCIAL BUSINESSES

spring cleaning

Spring is here! It is a time for renewal, fresh air, and cleaning! 

Most of us look forward to the longer days of Spring and the warmer weather, but very few of us look forward to Spring cleaning. The whole idea of it can seem overwhelming and for commercial businesses, it can be downright intimidating. Where do you even start? Do I have to clean everything? What should I focus on? And where will I find the time?

Spring cleaning your commercial space doesn’t have to be a monumental task. You just need to prioritize, organize, and find a place to start. Here are a few tips to help you get over the hump and get your commercial space ready for Spring.

1) Look Around

Sounds like a step towards procrastination as opposed to getting started, but looking closely at your commercial space can help you prioritize your Spring cleaning needs. Consider a walkthrough with a commercial cleaning company representative. They are skilled at noticing areas of concern and can help you identify problems.

2) Inspect The Outside

Start on the outside paying particular attention to the parking lot, sidewalks, and entryway. These are the areas that your customers see first and you want to ensure that your business is making a good first impression.

You may find that your parking lot could use a good sweeping or that the sidewalks need to be pressure washed. Look for smudges and grime on the windows and doors and cobwebs in the entryway. Making your entryway clean and inviting is a great first step in your Spring cleaning program.

3) Don’t Overlook The Floors

Winter is hard on floors. Road salt, water, dirt, and grime can build up over the winter months and cause your floors to look dull and dingy. In addition, the buildup of dirt and grime can increase wear and tear on floors and carpets which reduces their useful life. Having your carpets and floors professionally cleaned can have a huge impact on your business and Spring is a great time to address this important cleaning task.

4) Clear Out The Dust Bunnies

During the winter months, we naturally use our heating systems on a regular basis. Dust from your ductwork and vents ends up inside your commercial space. Also during the colder months, the air tends to be dry which contributes to dry skin. Believe it or not, dead skin cells are a major contributor to indoor dust. Of course, dust also forms when dirt and debris are brought in from outside and then dries in the artificially heated air.

A thorough dusting of your commercial space should definitely be included in your Spring cleaning program. It will not only make your property look and feel cleaner but can also improve indoor air quality which is good for everyone.

5) Declutter

Spring is the perfect time to declutter desks, closets, warehouse space, and storage areas. Go through these areas and get rid of anything that is not needed or is beyond its expiration date. If it was there the last time you decluttered, you probably do not need it. 

Decluttering often turns up useful items that you had forgotten were there. Decluttering also can provide additional storage space and better organization.

Finally, the easiest way to manage your Spring cleaning is to hire a commercial cleaning company. They can provide a deep cleaning that will check all of your Spring cleaning boxes and you don’t need to lift a finger. If you would like some help with your Spring cleaning this year, call on Complete Care Maintenance for a free consultation.

20 Mar 2022
medical facility cleaning

5 KEYS TO EFFECTIVE MEDICAL FACILITY CLEANING

medical facility cleaning

Medical facility cleaning is not something that can be delegated to an office cleaning staff. Medical facility environments require a much more focused and procedural approach to cleaning and disinfecting. Commercial cleaning companies that offer medical facility cleaning services are held to much higher standards than your typical commercial cleaning company and they should have definitive policies and procedures in place to ensure that the needs of the facility are met.

When hiring a medical facility cleaning contractor it is important to ensure that they have experience with medical environments, that they understand the unique requirements of these environments, and that they have the staff, equipment, and expertise to meet the unique needs of the facility.

Here are five key areas to consider when developing a medical facility cleaning program:

1) Organization and Administration

A qualified medical facility cleaning contractor should be able to provide you with an organizational chart that clearly defines the chain of command with regard to your cleaning staff. This should include a primary and secondary contact person, clearly defined onsite supervisors, and job descriptions for all staff involved in the cleaning of the facility.

In addition, a communications policy should be clearly defined which outlines contact persons, preferred methods of communication, emergency communications protocols, and frequency of meetings such as facility walkthroughs, feedback meetings, and service reviews.

2) Staffing and Training

The size of your facility, the amount of traffic it receives, and its unique cleaning requirements are all important factors in determining the appropriate number of staff. Your provider should be able to review the unique requirements of your facility and ensure that staffing levels are adequate.

Even more important than staffing levels is the training that the staff receives. A qualified medical facility cleaning contractor should have mandatory, ongoing training programs in place for all cleaning staff. Training for medical facility cleaning staff should be based on national or facility level cleaning guidelines and should include:

  • Training in infection control and cross-contamination mitigation
  • Understanding of CDC and CMS recommendations
  • Procedures for the management of biological, chemical, and radioactive waste
  • Proper handling, use, and storage of chemicals
  • Equipment operation and maintenance
  • OSHA training
  • HIPPA regulations
  • Orientation to the facility layout and key areas of concern
  • Policy and procedure reviews

3) Equipment and Supplies

One of the advantages of hiring a medical facility cleaning contractor is that they will typically provide all necessary cleaning equipment and supplies. Whether these items are stored at your facility or brought to and from the facility by the service provider should be stipulated in the cleaning contract. 

Regardless, it is important that your cleaning services provider have all the necessary tools, equipment, and supplies required to effectively clean and maintain your facility.

4) Policies and Procedures

Medical facilities typically have cleaning and disinfecting policies in place. These should be discussed with your cleaning services provider to ensure that those policies are followed. In addition, policies regarding facility-specific safety protocols, security, and patient interactions should be communicated to the cleaning contractor. These policies can then be communicated to the cleaning staff through their regularly scheduled training program.

In addition to facility-level policies and procedures, it is important for medical facility staff to understand the policies and procedures of the cleaning contractor. Your provider should be able to provide written policies and procedures that their cleaning staff is required to adhere to.

5) Monitoring and Feedback

Monitoring of cleaning staff should be performed both by the cleaning contractor and the facility level staff to ensure that policies and procedures are being followed and that the terms of the contract are being met.

All facility staff should be encouraged to provide feedback with regard to the effectiveness of the cleaning contractor and their staff. A formal process should be in place that allows staff to easily communicate feedback whether positive or negative.

In addition, there should be regularly scheduled meetings between facility management and the cleaning contractor’s supervisory team to review feedback and act upon it.

10 Mar 2022
warehouse cleaning

4 MUST-HAVES FOR WAREHOUSE CLEANING SERVICES

 

warehouse cleaning

Finding the right warehouse cleaning service can be challenging. Every facility has unique needs specific to its particular business. Choosing a cleaning service that can meet the needs of your facility requires an extensive vetting process. To ensure that your facility gets the services it needs at a price you can afford, there are several key considerations. Here are four of the most important things to consider when choosing a warehouse cleaning service:

1) Experienced Cleaning Personnel

Obviously, one of the most important things to consider when hiring a cleaning service for your warehouse or distribution center is the level of experience they have with facilities like yours. You should ask prospective providers for examples of other facilities that they have worked with and for references.

The more experience they have with facilities like yours the better. A provider that has experience with similar facilities will already have efficient and effective cleaning crews and protocols in place. They will be able to hit the ground running which saves you time and money.

2) Appropriate Cleaning Supplies and Equipment

Just as every warehouse is unique, so are the tools, equipment, and cleaning solutions required to effectively clean the facility. For instance, the equipment and cleaning protocols required for an industrial warehouse that deals with textiles are entirely different than those required for a cold storage facility.

Does your facility require equipment for high dusting? What types of floors are in your facility? What type of machinery? These are all important considerations when choosing a warehouse or distribution center cleaning service. You need to be sure they have the proper tools and equipment to get the job done right.

3) Well Rounded Cleaning Expertise

Consider what other cleaning services you may need. If you have office space within your facility that requires regular cleaning, you’ll want to hire a contractor that can manage that as well. Floor stripping and waxing, carpet and upholstery cleaning, and restroom cleaning are all things that you may need your contractor to manage. You will want to ensure that they have experience in these areas as well.

Finding a contractor that can manage all of your cleaning needs is far more cost-effective and you may even find that some contractors offer discounts for bundled service packages.

4) Contract Options

Be sure that you understand the terms of the cleaning contract. Some providers require a set term of service while others may simply require a prior notice of cancellation. You want to ensure that you are not locked into a contract that may cost you more in the long term.

Most cleaning contractors are willing to negotiate the terms of the contract as they understand that your cleaning needs are unique to your facility. Ask about bundled services, discounts for term commitments, and be sure that the contract includes all of the services you require.

Choosing the right warehouse cleaning contractor does not have to be overly complex. The most important things to consider are the level of experience they have with similar facilities, whether they have the proper tools and equipment to meet your unique cleaning needs, are they able to manage all of your cleaning needs, and are the terms of the cleaning contract favorable.

Are You Looking For Warehouse Cleaning Services?

Complete Care Maintenance can help. We have decades of experience working with warehouses and distribution centers in a variety of industries and we have the tools, equipment, and personnel to get the job done right. Call or contact us today to learn more about our warehouse cleaning services. 

31 Jan 2022
healthcare facility cleaning

HEALTHCARE FACILITY CLEANING: WHAT YOUR PROVIDER SHOULD KNOW

healthcare facility cleaning

Finding a professional healthcare facility cleaning service can be challenging. Healthcare facility cleaning requires an experienced team with a unique skill set to understand the nuances of working in a healthcare environment. They must be well trained in current cleaning best practices, be knowledgeable about current healthcare regulations, and be able to work well within a community of patients and providers.

HEALTHCARE FACILITY CLEANING – BEST PRACTICES

Healthcare facilities have strict protocols with regard to cleaning, disinfecting, and sanitizing. Cleaning teams working in these settings must be familiar with these protocols and adhere to them to ensure that cleanliness standards are met. A qualified healthcare cleaning provider will be prepared with the proper tools, equipment, products, and cleaning techniques and procedures. They should be able to provide detailed reports that describe their training procedures, compliance with applicable regulations, and understanding of healthcare cleaning best practices.

When working within your facility their knowledge and expertise should be demonstrated with the following:

  • The use of healthcare-specific cleaning tools and technologies
  • Use of chemical cleaners designed for healthcare applications
  • Knowledge of how to clean specialized medical equipment
  • Demonstrated understanding of cleaning, disinfecting, and sanitizing protocols
  • Adherence to cross-contamination mitigation protocols
  • The use of personal protective equipment
  • Demonstrated understanding of hazardous waste handling policies and procedures
  • Onsite supervisors that specialize in medical facility cleaning

 

CURRENT HEALTHCARE REGULATIONS

Providers of healthcare facility cleaning services need to remain up-to-date on current healthcare regulations. They should be familiar with and regularly follow recommendations from all recognized healthcare regulating bodies. In addition, they should have regular training protocols in place to ensure that their healthcare cleaning teams and supervisors are aware of current cleaning standards and healthcare regulations. Your healthcare facility cleaning provider should be familiar with at least the following:

  • The Association for the Healthcare Environment
  • The Association of PeriOperative Registered Nurses
  • The Centers for Disease Control and Prevention
  • The Centers for Medicare and Medicaid Services
  • The Environmental Protection Agency
  • The Health Information Portability and Accountability Act
  • The Occupational Health and Safety Administration

 

WORKING WITHIN THE HEALTHCARE ENVIRONMENT

Healthcare cleaning providers must be able to work well in an environment made up of patients, visitors, and providers and must act with respect and professionalism toward all. Well-trained healthcare cleaning staff know how to do their work quickly, safely, and respectfully with minimal disruption to those around them. They understand patient dignity concerns and are respectful, compassionate, and professional when interacting with patients, doctors, nurses, and visitors.

Not everyone is cut out for these types of interactions and responsible healthcare cleaning services proactively train their staff to hone excellent interpersonal communication skills. A well-trained cleaning crew will have positive impacts on patients, visitors, and staff both through their cleaning expertise and their daily interactions.

DOES YOUR HEALTHCARE FACILITY CLEANING SERVICE MEET THESE STANDARDS?

Healthcare facility cleaning is more than just cleaning. It is a specialized service that requires a diverse set of skills and knowledge that you will not find in a typical commercial cleaning provider. It is important that you research prospective providers and ensure that they have the knowledge, training, and experience to meet the demands of a healthcare environment.

Complete Care Maintenance has been providing healthcare cleaning services for more than three decades. We have the tools, knowledge, experience, and training to meet and exceed your facility’s needs. Call or contact us today to learn how we can help.

20 Jan 2022
don't get burned by commercial cleaning scams

COMMERCIAL CLEANING: HOW TO AVOID FLY-BY-NIGHT COMPANIES

commercial cleaning scams don't get burned

The commercial cleaning industry has seen a boon due to the Coronavirus pandemic. With consumers and workers demanding improved cleaning and disinfecting protocols, many businesses have turned to commercial cleaning companies to manage their cleaning regimens.

While most commercial cleaning companies are well-established and professional, the recent boom in the industry has seen an influx of new companies. Many of these newcomers are not fully qualified or experienced to do the job properly and some are outright scams. 

Of course, not every new commercial cleaning company enters the industry with bad intentions, many are well-intentioned business owners that are honestly trying to establish themselves in a very competitive industry. In today’s post, we are going to give you some tips on how to tell the difference and avoid getting burned.

SO, HOW DO YOU AVOID GETTING BURNED?

BACKGROUND CHECKS – The reality is that a qualified commercial cleaning company (even a newcomer to your area) should have a track record of commercial cleaning experience. When vetting potential providers, always research their background to determine their level of experience.

You can often achieve this by doing your own online research. Any reputable cleaning company should have an established web presence with a professional website, a social media presence, and reviews from past customers. If you find a prospective provider with a single-page website that looks like it was built by a 12-year-old that is probably a red flag.

Additionally, a simple Google search for the company name can reveal a great deal. You can often find filings for fictitious names, business licenses, and industry certifications. These are all signs that a company is likely on the up-and-up.

REFERENCES – A well-established commercial cleaning service should be able to provide references from current and past clients. Asking for references specific to your service needs will provide insight into the level of experience a particular prospect has with your industry. For instance, if you are seeking warehouse cleaning services, ask for references from distribution center or warehouse facility clients.

LICENSES AND INSURANCE – No legitimate commercial cleaning company operates without a business license and insurance. If you have concerns about a specific provider ask to see their business license and insurance credentials. If they can not provide this information, run.

CLEANING PROTOCOLS – Any respectable commercial cleaning company has established cleaning protocols and procedures in place to ensure consistency in its services. Experienced providers have likely relied on these protocols for years and will be happy to explain them to you.

You should focus your questions on cleaning services specific to your needs. For instance, if you are managing a multi-suite office building, you want to know what kind of experience the provider has with this scenario and what protocols are in place.

TRAINING PROTOCOLS – In order for a commercial cleaning company to provide consistently great service, they need well-trained employees. Ask what training protocols are in place, how much training is required, and what their employee turnover rate is. 

ASK FOR A FACILITY WALK-THROUGH – Most commercial cleaning companies will provide a facility walk-through. It helps them to understand your needs and gives them the ability to provide an accurate quote for services. If your prospect seems reticent to provide a walk-through, move on to the next contestant.

If your prospect can answer all of these questions to your satisfaction, you can rest assured you have found a legitimate provider.

LOOKING FOR AN HONEST, EXPERIENCED COMMERCIAL CLEANING COMPANY?

Complete Care Maintenance has been providing commercial cleaning services in New Jersey and Pennsylvania since 2001. We are backed by more than 30 years of combined industry experience. Check out our Google reviews and give us a call today to learn how we can help!