Category: Commercial Cleaning

30 Nov 2022
business goals


business goals

If you own or manage a business you have undoubtedly seen the recent shifts in employee and consumer expectations. Consumers are much more conscious of cleanliness and sanitation protocols and employees

have become much more willing to seek greener pastures.

The ‘Great Resignation’ saw employees leaving workplaces at unprecedented rates in 2022 and employers struggling to staff their organizations. The COVID scare that began early in 2021 continues to this day and has shifted consumer expectations with regard to where and with whom they will do business.

While these economic shifts have caused some hardships for businesses and organizations, they also present opportunities. With the new year right around the corner now is the time to consider what policies and procedures you can implement to ensure success in 2023. Here are a few suggestions:


Take a serious look around your place of business. Is it optimizing your workflow or inhibiting your workflow? If the design of your workspace promotes chaos it is likely hurting your bottom line and aggravating your staff. 

Consider holding a staff meeting to brainstorm ideas on how to make your workplace more efficient. You may find that your employees are a great source of inspiration. They work within the environment every day and are sure to have suggestions that will make their jobs easier.

Consider all suggestions and implement new policies and procedures that help promote efficiency and reduce chaos. Your staff will appreciate the fact that you value their opinions and you will likely realize greater efficiency.


Over the last couple of years, consumers’ expectations for cleanliness have grown exponentially. The same is true of employees. Both groups expect to see visible cleaning and sanitizing efforts as well as personal hygiene practices.

Establish a cleaning and disinfecting protocol that addresses these expectations. Whether you decide to utilize in-house staff or hire a commercial cleaning provider, establishing and enforcing cleaning protocols in the workplace is a win-win-win situation. It provides a safe place for you and your staff, is proven to increase productivity, and assures your customers that you take their health and safety seriously.

Be sure to offer and encourage the use of personal hygiene supplies such as hand sanitizers, face masks, and tissues. Also, be sure that soap dispensers, paper towels, and hand dryers are regularly stocked and operational.


Implementing environmental policies in the workplace can be as easy as adding recycle bins and utilizing green cleaning products. If you have the resources you might consider reducing paper waste by bringing your entire workflow online. Either way, going green not only benefits the environment but can benefit your bottom line as well.

Environmental friendliness is something that is almost universally appreciated. Your customers will respect the fact that you are doing your part to protect the environment and your employees will take pride in doing their part.


You should promote your cleaning and disinfecting protocols so that your customers feel safe in your establishment. Let them know with signage, flyers, and visible cleaning and disinfecting practices. Consider hiring a day porter or janitorial staff to maintain your facility during business hours.

You should also continue to promote the sharing of ideas among staff members with regard to optimizing your organization’s workflow. Consider asking employees to evaluate the changes that were made to see if they need tweaking and to ask for additional suggestions on how you can help them work smarter.

Keep your recycling bins clean and visible so that they get used and be sure to offer recycling options to your clients. Use recycled receipt paper and other green initiatives that consumers will take notice of.


While the business landscape has changed in recent years, there are steps that you can take to turn these changes into opportunities. Making small changes like those suggested here can help you to retain and attract staff, impress clients, and improve productivity.

If you would like to learn more about cleaning and sanitation protocols and the options that are available to you, feel free to contact Complete Care Maintenance.

20 Nov 2022
commercial cleaning


commercial cleaning

As businesses and organizations around the globe realize the value of a clean and organized workplace, more and more companies are hiring commercial cleaning services to manage their cleaning needs. The costs associated with maintaining in-house cleaning staff, the growing consumer demand for visible cleaning and sanitation protocols, and the promise of higher productivity and reduced absenteeism are just three of the considerations that compel organizations to outsource their cleaning. 

For most businesses, the decision to hire a commercial cleaning company is a no-brainer. They understand that hiring a professional cleaning service will save them time and money in the long haul. Unfortunately, for many businesses hiring a commercial cleaning provider can be wrought with pitfalls and missteps.

In an effort to help you to make the right choice and get more bang for your buck, we have put together a list of some common mistakes organizations make when choosing a commercial cleaning service.


Hiring a commercial cleaning service should be a win-win proposition. You should view it as an investment and like any investment, you want to make sure you are receiving a decent return. This means that you need to hire a service that not only fits within your long-term budget but one that will provide long-term benefits for your organization.

It is important that you understand what particular services you require, how much you can afford to pay for those services, and whether or not a prospective provider can meet your cleaning and budgetary needs. Do your homework and take the time to weigh the offerings provided by several prospects.


While you certainly do not want to overpay for commercial cleaning, a cut-rate cleaning service will likely not provide the level of service and expertise that you expect. Remember, this is an investment and you want a reasonable return on that investment. 

Commercial cleaning companies come in all shapes and sizes. Some have decades of experience while others are just starting out. Generally speaking, the longer a company has been providing the types of services you require the better they will be at providing those services. 

An experienced company will have quality assurance programs, employee retention programs, training programs, and established cleaning protocols and procedures. Not to mention, a track record in the industry.


Easily one of the most important (and time-consuming) steps involved in hiring a commercial cleaning company is vetting prospective providers. While you may have a good idea of what services you require and a solid budget, your vetting process needs to go beyond ‘can they do what I want for what I want to pay?’.

There are dozens of questions that you should be asking each prospect before making a hiring decision. Here are just a few:

  • Are they bonded and insured? 
  • What are their hiring practices?
  • How do they screen employees?
  • What is their employee retention rate? 
  • Do they utilize third-party certification programs? 
  • Do they have OSHA certification?
  • What type of training do employees receive? 
  • Is there on-site management? 
  • Are there established communications protocols?
  • Are there established safety protocols?
  • How do they handle privacy and confidentiality issues?
  • What about security protocols?
  • Do they have experience with similar facilities?
  • What quality control measures are in place?
  • Are specific individuals assigned to each facility?
  • Can you provide references?

These are just a few recommended questions but you will likely have more that are specific to your facility and requirements. For instance, you may have questions about green cleaning protocols, supply restocking, or specialized services like parking lot cleaning, window cleaning, or high-surface dusting. Be sure to ask about the particular services that you require.


Cleaning procedures for an office complex are quite different than cleaning procedures for a medical facility. A company specializing in post-construction cleaning will not have the skills required for corporate janitorial services. 

It is important that the company you choose has experience in your industry. Many well-established commercial cleaning companies will specialize in a variety of industries and will have the references to prove they are capable. It is not unusual for a commercial cleaning company to train employees in particular specialties to expand their service offerings.

Be certain that the company you hire has verifiable experience in your industry by asking for references and following up on them.


Nobody likes to read a contract. For some, it is just a litany of legal jargon that they do not fully understand.  Regardless, it is very important that you understand what services are to be provided at what cost, what quality assurances are in place, what recourse you have should the service be less than expected, and what additional fees may be associated with the services.

Failing to read and understand your cleaning contract is a big no-no. If need be, send it to a lawyer to review. Making sure that you understand the agreement that you are entering into will make for a much smoother relationship with your cleaning services provider and help you avoid surprises later on.

10 Nov 2022
construction cleaning


construction cleaning

Managing large construction projects is not an easy task. Depending on the size of the project it can take months or even years complete. And the reality is that even when the construction work is complete, the project is still not over. Months or years of dust and debris, loose screws and nails, scrap wood and drywall, and a whole array of leftovers are left cluttering up your latest creation.

That is where post-construction cleaning comes into play. Before any newly constructed building is usable it will require a thorough cleaning. Dust and debris will need to be removed, windows and floors will need to be cleaned, and outside areas will need to be power-washed.

Smart contractors typically outsource post-construction cleaning to a reputable cleaning services provider. These companies specialize in post-construction cleaning and know how to make your recently completed project presentable and ready for occupants.

Hiring the right post-construction cleaning company will help ensure that the job is done right and that it is completed within the allocated time frame. Here are a few tips to ensure that the post-construction cleaning provider that you hire meets your expectations:


Begin your search by looking only for companies that operate within the same area where your project is being built. A nearby company can complete the work more quickly and will not charge you for travel time to and from the site. It also means that any issues that arise can be handled more quickly.


Consider the size of your project and any special services that you require when vetting prospective cleaning services. Larger projects will require the services of a larger cleaning services provider that will have the requisite staff and equipment to handle the job. Hiring an understaffed or under-equipped company may result in delays or additional fees.

A professional post-construction cleaning service will be more than happy to visit your site to evaluate the project and provide an accurate estimate. These companies have the knowledge and experience to estimate the man-hours and equipment requirements for projects of all shapes and sizes.


Take the time to compare quotes from several qualified providers. Bearing in mind that whomever you select will need to meet project deadlines while staying within budget. You will find that companies with the necessary resources will likely cost more than a smaller provider but they are far more likely to complete the project within the allocated time frame. Be flexible with your budget to ensure you hire someone who can meet your deadlines.


Do your research on prospective providers. Read online reviews on social media and review websites to gauge whether their customers are satisfied with the services they received. Err on the side of caution when considering a poorly reviewed company. 

In addition to online research, actual references are a great way to get a more accurate evaluation of a company’s performance. Ask prospective providers for references and take the time to speak with them directly. People who have actually worked with the cleaning service will be able to provide insights that you may not glean from an online review.


Construction sites can be dangerous. Ask all prospective providers about their safety protocols and training. Are they OSHA-certified? What is their safety record? Have they had any onsite injuries or accidents in the last year? You do not want an unsafe or inexperienced crew working on your construction site.

Any reputable provider will be bonded and insured. Make sure the company that you select can provide documentation to verify their coverage.


Don’t wait until the last minute to start vetting potential contractors. Making an informed decision will take time and effort so be prepared to start early. Typically when your project is in its final stages is a good time to begin researching post-construction cleaning services. This will give you time to make an informed decision and help avoid any delays in completing the project.


Complete Care Maintenance can help with free onsite consultations and project estimates. We have decades of experience with post-construction cleaning and will be happy to help you with your next project.

30 Oct 2022
holiday shopping


holiday shopping



The holiday season is fast approaching and retailers are gearing up for the inevitable rush of consumers. It is estimated that U.S. consumers will spend nearly 1.5 trillion dollars this holiday season. That accounts for 20% of total annual retail spending. It is no wonder that retailers are making every effort to claim a slice of the pie.

With more and more customers choosing to spend their dollars online, twenty-first-century brick-and-mortar retailers will need to plan ahead to take advantage of any and all in-store foot traffic. In order to make your retail operation stand out you will need to meet the needs and expectations of the ever-fickle U.S. consumer.

Providing exceptional customer service and offering holiday promotions are tried and true approaches to increased holiday sales. But in a post-pandemic world, cleanliness is still high on the list of consumer expectations. In fact, a whopping 93% of U.S. consumers state that they would not return to a dirty store.

So, how can you meet consumer expectations for store cleanliness? We are glad you asked! Here are a few tips for maintaining a clean and sanitary retail environment for your staff and customers this holiday season:


Ensuring that the entryway to your retail store is clean and inviting is the best way to draw consumers into your establishment. Make sure that sidewalks and parking lots are cleared of snow and debris and consider pressure washing your storefront prior to the holidays.

Display windows are often the consumer’s first impression of your storefront. They are a tried and true method of highlighting your wares and can often make a passerby a customer. Windows and doors on your storefront should be cleaned thoroughly every day and spot-cleaned regularly during business hours. Be sure that displays featured at the storefront are always stocked and clean.


If you operate in a northern or mountain state the holiday season is sure to bring rain, leaves, snow, and slush. These elements – along with deicing agents and salt – can wreak havoc on your floors and create potential hazards for your staff and customers.

Utilizing high-quality entry mats reduces the potential for slip-and-fall accidents and protects your floors from the dirt, grime, and salt being tracked in from the outdoors. According to the International Sanitary Supply Association (ISSA) six feet of matting at a facility’s entrance will remove 40% of tracked-in soil, 12 feet of matting will remove 80% of tracked-in soil, and 36 feet of matting will remove almost all of it.


It is important to ensure that entry mats are vacuumed at least once per day and that they are professionally cleaned on a regular basis. Likewise, carpets and hard-surface floors should be regularly vacuumed throughout the day. 

Keep additional floor cleaning equipment like mops, dust brooms, and wet floor signage at the ready to address wet floors, spills, and any tracked-in debris. Also, consider keeping a commercial cleaning company on retainer to regularly buff your hard-surface flooring and deep clean your carpets to help minimize damage from tracked-in soils. 


In a post-pandemic world, after-hours cleaning is no longer enough. Customers want to see that you are committed to their health and safety. This means regular cleaning of high-touch surfaces, restrooms, and flooring. Consider hiring a day porter or matron service to manage these tasks for you or add additional staff.

Keep in mind that display fixtures and the items that they hold are being touched throughout the day. Be sure to include these in your high-touch cleaning and disinfecting protocol.

Even though most restrictions have been lifted with regard to public gatherings, people still expect to have access to hand sanitizer and face masks. Make certain that you are making these items readily available to your staff and customers.

10 Oct 2022
doctor's office


doctor's office

While Covid cases have been steadily dropping for the past several months, health officials warn that this winter will likely bring a resurgence of the virus. That coupled with the onset of cold and flu season and a shortage of healthcare workers is leaving medical facilities stretched. 


A recent article from states that hospitals are preparing for an unprecedented winter of viruses. It will be another winter with Covid cases and one that is expected to include high levels of influenza and other respiratory illness patients.

Flu cases are already on the rise in the U.S. and pediatricians are seeing a growing number of children presenting symptoms of RSV (respiratory syncytial virus) and enteroviruses. Couple that with the anticipated increase in Covid cases due to increased indoor activity and it seems like the perfect viral storm.

In addition to the anticipated rise in respiratory infections, the healthcare industry is dealing with an unprecedented staffing shortage. Healthcare workers are quitting at rates 23% higher than when the Covid pandemic began, leaving those who stay on the front lines with unmanageable workloads and extended hours.


If you manage a medical facility, you are most certainly on the front lines and need to take extra precautions in order to manage what could be a very difficult flu season.

Healthcare officials are urging people to get a flu shot and Covid boosters to help stem the tide and mitigate the need for medical care. Pediatricians and medical professionals are encouraging people to double down on prevention measures like masks, social distancing, and improved cleaning and disinfecting protocols. These approaches have proven effective in the past and are our first line of defense against these diseases.


Medical facilities need to ensure they have ample supplies of personal protective equipment. Masks, gloves, and gowns were in short supply when the pandemic hit, and many healthcare centers were caught off guard. Now is the time to take inventory and ensure sufficient supplies.

It is also recommended that all staff be re-educated on proper procedures for donning (putting on) and doffing (taking off) PPE. Be sure to encourage (or require) the use of face coverings for patients and visitors as well.


Strictly follow the steps for proper hand hygiene and cough etiquette, and encourage staff, visitors, and patients to follow them as well. This will help mitigate the spread of germs in your medical facility. Be sure that you make hand sanitizers, tissues, and masks accessible to all patients and staff and encourage their use. Also, make sure that soap dispensers in restrooms are always full.


High-touch surfaces in a medical facility are far more likely to harbor viruses and bacteria than the average home or place of business. It is vital that these surfaces are regularly cleaned and disinfected throughout the day. Consider hiring professional janitorial staff or a day porter to manage these tasks for you as you may already be working with limited staff. Do not overlook everyday items like common-use pens, clipboards, telephones, and office equipment. 


Hiring a commercial cleaning company with medical facility experience to manage daily cleaning and disinfection will ensure that your facility is properly cleaned and disinfected every day. This allows you to begin each business day with a clean slate and will make maintaining cleanliness throughout the day more manageable.

30 Sep 2022
fall cleaning


fall cleaning

Fall is here and with the shorter days and cooler weather comes more time spent indoors. Unlike last fall when most of the country was shut down due to the Covid-19 pandemic, this fall, people are freer to move about and gather in public places. But just because the pandemic seems to have waned it is important to keep the pandemic wolves at bay.

Public places such as retail establishments, movie theatres, government offices, and office buildings should be gearing up for increased foot traffic and larger concentrations of people as the weather cools. Toward that end, it is important for facility managers to begin thinking about how they will keep their staff and visitors safe from potential health risks.

With increased foot traffic comes greater potential for the spread of germs and viruses. Creating and implementing a well-thought-out cleaning and disinfecting program is a vital first step for any business or organization that expects increased foot traffic during the busy fall and winter seasons. 

Here are some tips for keeping your staff and customers safe this fall and winter:


The pandemic has changed the way people feel about cleanliness. Staff and customers expect increased cleaning and disinfecting in places of work and establishments that they visit. Just because pandemic restrictions have been lifted does not mean pandemic-inspired behaviors should change. People need to feel safe in public places and as a facility manager, it is your responsibility to ensure that they do. 


Providing convenient access to hand sanitizers, wet wipes, and masks will help people to help themselves and promote better hygiene. Always ensure that restroom supplies are plentiful and that soap, paper towels, and toilet paper dispensers are full at all times. 


Let your staff and customers know that you are making efforts to ensure a safe environment. Post signs from your commercial cleaning provider, hire a day porter, and actively encourage staff to promote good hygiene. Have someone assigned to regularly clean and disinfect high-touch surfaces and rotate clipboards, sign-in sheets, and common-use pens and pencils.


Whether you manage this in-house or outsource it to professionals, staff and customers will notice if your place of business is regularly cleaned and sanitized. Just like you, others can tell if a facility is well-maintained if the floors and restrooms are clean, and if the business management is paying attention. Make every effort to ensure that everyone that enters your facility feels comfortable and safe.


Commercial cleaning companies know how to maintain a clean and sanitary environment. They can help you to identify problem areas, establish cleaning protocols, and advise you with regard to the best cleaning supplies and equipment. Not to mention the fact that they are more than capable of managing your cleaning and disinfecting needs.

Complete Care Maintenance has decades of experience with commercial cleaning and offers free consultations to help you devise and implement an effective cleaning regimen for your facility. Call or contact us today to learn more.

20 Sep 2022
business cleaning


business cleaning

There are obvious benefits of having your business professionally cleaned. The overall aesthetic, employee satisfaction, and productivity to name a few. However, one of the most important benefits of professional cleaning is the mitigation of germs. Commercial cleaning crews recognize that in this day and age, the removal of germs and pathogens is one of their primary tasks. 

These individuals know that germs are hiding everywhere. It is not just high-touch surfaces and restrooms that need to be cleaned and disinfected. Your entire facility is harboring germs and illness-causing pathogens.

This is why professional cleaners take all cleaning tasks seriously. They realize that every cleaning task contributes to the mitigation of germs and pathogens and creates a healthier environment for their client.

Here are some seemingly mundane cleaning tasks that commercial cleaning crews perform in an effort to remove and reduce germs and pathogens within your facility:


Dusting may not seem an important aspect of germ mitigation, but it is. Dust contains bacteria and germs and removing it from hard surfaces is an important step in the cleaning and disinfecting process. Professional cleaning crews practice a top-down approach to dusting – starting with high surfaces and working their way toward the floor. This ensures that they are not causing dust to accumulate on already dusted surfaces.


This may seem obvious as a germ mitigation practice. Surface cleaning is also an important step in the disinfecting process. Professional cleaners recognize that this is only the second step in the disinfecting process and they are focused on doing it the right way. 

Professionals always wipe in one direction to avoid redistribution of dirt and germs. They use different wipes for different areas of your facility to avoid cross-contamination and they apply CDC and OSHA-compliant disinfectants and procedures after cleaning a surface.


Most people do not think about the germs and bacteria that are hiding in their carpets. The fact of the matter is that your carpets are home to a plethora of nasty organisms. In fact, microbiology research published in 2001 found an average indoor carpet to be about 4,000 times dirtier than a toilet seat, with about 200,000 bacteria per square inch.

Regular vacuuming with a commercial grade vacuum along with regular deep cleaning can help keep these nasties in check and help keep your facility germ-free.


If the number of bacteria in your carpets surprises you, you will be shocked to learn how many germs are living in your trash receptacles.

Consider for a moment the types of things that end up in the trash. Leftover foods, drinks, used tissues, chewing gum – the list goes on and on. All of these things are a virtual playground for illness-causing bacteria like Salmonella, Listeria, and E-Coli.

Professional cleaning crews will not only remove the trash but clean and disinfect the receptacle to inhibit the growth of bacteria. They will also line the can with a trash bag to help keep it clean between cleanings.

While you can perform these tasks in-house, you can not be sure that they are being done to professional standards. Hiring a professional, commercial cleaning service ensures that these areas and others are cleaned and disinfected properly.

If you would like help with the cleaning and disinfecting of your facility, call on Complete Care Maintenance for a free, no-obligation quote.

10 Sep 2022
warehouse cleaning


warehouse cleaning

Warehouse cleaning is different. Keeping an office or retail establishment clean is a challenging task. Keeping a distribution center or warehouse clean takes the challenge to a whole different level. 

Because these spaces are extremely large and typically have high ceilings, they have a tendency to collect a lot of dust and much of it builds up on high surfaces. High-surface dust eventually gets redistributed throughout the facility by fans, movement of goods, and HVAC systems.

Large expanses of hard flooring found in these workplaces require regular upkeep and specialized equipment. In addition, warehouses and distribution centers often include machinery and heavy equipment that constantly redistribute dust and debris.

On top of these complications are the typical cleaning challenges associated with office spaces, break rooms, restrooms, and other common areas throughout the facility.


As is true of any workplace and clean and sanitary environment promotes worker health and productivity. In a warehouse or distribution center cleanliness also reduces workplace accidents and injuries.

In addition, regular cleaning can reduce the amount of dust accumulation in the facility which can extend the useful life of machinery and heavy equipment, not to mention protect the products being processed.

Maintaining a regular cleaning schedule can help mitigate dust and debris, improve worker productivity, and allow machinery and equipment to operate more efficiently.


High Surfaces

High surfaces are common in a warehouse environment and can be extremely challenging to clean. The dust has a tendency to accumulate in these areas and is constantly being filtered down onto lower surfaces. 

Cleaning these areas typically requires the use of lifts or ladders and high-filtration vacuums and other specialized cleaning equipment. Because cleaning personnel must work at extreme heights, high-surface cleaning can be dangerous. It is always best to rely on professionals for this type of cleaning.

Warehouse Floors

Warehouse and distribution centers typically have large expanses of hard-surface flooring. Large floors like this can not be cleaned efficiently with a mop and broom. 

Maintaining floors of this size requires specialized equipment like mechanical scrubbers and sweeper machines. These machines should only be operated by trained individuals. 

In addition, different types of flooring require different types of maintenance. It is always best to consult a professional when deciding what types of cleaning solutions and equipment to use as well as the frequency of cleaning.

Waste Management

Distribution centers and warehouses produce can a lot of waste. They also need to manage a huge amount of recyclable materials. Packing materials, cardboard, paper, and plastic all need to be sorted and placed in the appropriate bins.

Many of these facilities operate for extended hours which not only increases the amount of waste and recyclable materials but also makes it more difficult to manage. This makes waste removal and the processing of recyclable materials an ongoing task.

General Cleaning

In addition to all of these specialized cleaning requirements, warehouse facility managers still have to deal with the general cleaning associated with any business operation. There are restrooms, break rooms, and office spaces that need to be cleaned and sanitized on a regular basis.

These areas need to be cleaned and disinfected regularly during working hours to ensure the health and safety of staff and visitors.


If you would like to learn more about the challenges of warehouse and distribution center cleaning take a look at this article. Or contact Complete Care Maintenance for a free on-site consultation.