Category: Healthcare Cleaning

30 Sep 2020
medical facility cleaning

Why Medical Facilities Need Professional Cleaners

Unlike most office environments, medical offices require much more thorough and regular cleaning. It is not just about making a good impression, it’s about providing a safe and sanitary environment for both your patients and your staff.

So, while general janitorial services are fine for a typical office building, medical facilities need specially trained and qualified cleaning staff that understand the unique needs of the medical community. These specialty cleaning services provide many advantages over a typical janitorial service.

1) They Understand The Environment

Cleaning crews that are trained in medical facility cleaning understand the unique needs of the medical office environment. They understand the need for both thorough cleaning and disinfecting. They are also familiar with the unique compliance requirements that medical facilities must meet and are well versed in HIPPA regulations, JCAHO standards, OSHA Bloodbourne Pathogens Standards, and CDC recommended cleaning procedures. You won’t find these qualifications with a typical janitorial service provider.

Enlisting the services of qualified medical facilities cleaning staff means that your facility will be clean and sanitary – a quality that helps ensures patient health and satisfaction, as well as the health and well-being of your staff.

2) They Know The Difference Between Cleaning And Disinfecting

Cleaning is not disinfecting, it is merely the first step in the disinfecting process. General janitorial services clean facilities. Qualified medical facility cleaning services ensure that your facility is both clean and disinfected – an important distinction in a hospital or medical facility environment.

Cleaning crews specializing in medical facility cleaning are trained in the proper procedures and protocols required for facility sanitization and disinfection. They understand the causes of cross-contamination and manage their cleaning process in such a way as to mitigate such risks. They are experienced with a variety of commercial cleaning chemicals and disinfectants and understand how to apply them, their required dwell times, and safe storage procedures. These people understand how to properly clean and disinfect.

3) They Have A Positive Effect On Your Bottom-line

It may seem counter-intuitive to suggest that spending money on specialty cleaning will improve your bottom-line. But studies have shown that the cleanliness of your medical facility is a major factor in patient satisfaction. Because patients are more likely to recommend a hospital they perceive to be clean, it makes cleanliness a target for improvement for all hospitals.

In addition, proper sanitization and disinfection help mitigate Healthcare Acquired Infections, a major concern for all healthcare facilities. According to Becker’s Hospital Review, the total direct, indirect, and nonmedical social costs of HAIs are estimated at around $96 billion to $147 billion annually, including loss of work, legal costs, and other patient factors.

It should also be noted that numerous studies have shown that a clean and sanitary workplace promotes higher productivity, lowered absenteeism, and happier and healthier staff. While these things may seem intangible, they can have an enormous impact on your bottom line.

In Conclusion

As a manager or administrator of a medical facility, you have a responsibility to your patients and staff to maintain a clean and safe environment. Entrusting that responsibility to a cleaning service that does not understand the unique need of your industry is doing a disservice to your staff and patients alike.

20 Sep 2020
security

Security And Your Janitorial Company

Every business has some type of security protocol. Whether it is as simple as a lock and key or as in-depth as a full-on security system with cameras, keypads, and burglar alarms – all businesses have things they need to protect. For retail businesses, it may be merchandise, cash, or credit card numbers. For medical and legal offices it may be data, records, and personally identifiable information.

When considering a commercial cleaning company, security concerns may not be top-of-mind, but it is something that requires serious consideration. Commercial cleaning or janitorial staff have access to nearly every area of your business and they often work outside of normal business hours. This is why it is so important to make security considerations a priority when vetting potential providers.

What To Look For In Janitorial Service Providers

When hiring a janitorial service provider for your facility you need to understand their level of commitment to security. A reputable provider will have training and protocols in place that help ensure that its staff understands the importance of security. There are many ways that smart janitorial services can mitigate security risks and bolster client confidence.

Employee Background Checks – Any reputable janitorial service understands the importance of employee background checks. Background checks help to eliminate potential security risks by weeding out applicants with checkered pasts and less than honorable intentions. Make sure that your provider only employs staff that has passed a background screening.

Security Protocols and Training – In addition to employee background screening, set security protocols and regular employee training reinforces in the employees’ minds, the company’s commitment to security. In addition, it helps ensure that employees understand and follow security protocols. Ask prospective providers about their security policies and the level of security training their staff receives.

On-site Supervision – Ensuring that cleaning crews are supervised by a responsible individual provides several benefits. A supervisor represents a single point of contact, meaning that keys, alarm codes, and other access points are entrusted to only one individual. In addition, a supervised cleaning crew is far less likely to breach security protocols, knowing they are being watched.

Bonded and Insured – If your janitorial service provider is not bonded and insured, you need to find another provider. Bonding and insuring is the most important step a janitorial service provider can protect both themselves and their clients. It ensures that if a cleaning staff member damages or steals property from a client that the client will be reimbursed.

Low Employee Turnover – If your janitorial service provider experiences high employee turnover it can present a security risk for you. Cleaning staff that has had access to your building and inside knowledge of your security protocols and are no longer bound by the cleaning company, can represent a real security threat. Ask potential providers about their turnover rates and avoid companies that can not seem to retain staff.

Uniformed Staff – While this may not seem like a security precaution, uniformed cleaning staff are easily identifiable, making non-staff members easily identifiable as well. Ensuring that cleaning staff is required to wear name badges or IDs is another way that janitorial services can show their commitment to security.

A Little Forethought Goes A Long Way – It pays to be vigilant when hiring a commercial cleaning service and hiring the wrong one can cost you in a big way. Take your time, vet your prospects, and hire a firm that will add value rather than cost.

31 Jul 2020
medical facility cleaning

Tips For Hiring Medical Facility Cleaning Services

Not every commercial cleaning company is suited for medical facility cleaning. There are certain standards that need to be met to protect you, your staff, and your patients. Regardless of the size of your facility, you need to hire a company that understands the uniques needs of the medical industry and has the training and expertise to meet those needs. Here are four tips for hiring a competent medical facility cleaning company:

1) Training

Because healthcare facilities represent unique environments with very specific cleaning requirements it is imperative that you hire a cleaning company that trains their employees specifically for healthcare facility cleaning. A quality healthcare facility cleaning company will be able to describe to you the type of training they provide to their employees to ensure proper policies and procedures are followed when working within a healthcare facility.

  • HIPPA Compliance – Any medical facility training program should include training on HIPPA compliance. All staff should be well educated and compliant with HIPPA standards as well as any internal policies with regard to patient privacy.
  • Bloodborne Pathogen Training – In addition to HIPPA training, cleaning staff should be in OSHA’s Bloodbourne Pathogens Standards. They should recognize that they are not to handle sharps or waste liners marked ‘Danger – Infectious Waste”.
  • Cross-contamination Avoidance – The last thing you want is a cleaning company that is spreading more germs than they are eliminating. Your medical facility cleaning company should have very specific policies and procedures in place to reduce or eliminate cross-contamination and all employees should be fully trained in this regard.
  • OSHA Compliance – The Occupational Safety and Health Administration sets standards for safe and healthy workplaces and work practices. These standards are designed to protect both the worker and the business. They include guidelines for safe chemical handling

2) Experience

Obviously you want an experienced commercial cleaning company to manage your medical facility cleaning program, but a company with experience specific to the healthcare industry is paramount. An experienced healthcare facility cleaning company has processes and procedures in place that are designed specifically for the healthcare industry.

They understand the unique needs of the healthcare industry, they understand the difference between cleaning and disinfecting and the need for both, and they understand the concepts of cross-contamination and Healthcare Acquired Infections (HAIs). While training and knowledge are invaluable assets, nothing can replace experience.

3) Employee Screening

As a healthcare facility administrator, you understand the importance of trustworthy staff. The healthcare industry is often home to vulnerable populations, sensitive medical records, and prescription drugs. Yours is an industry ripe for criminal activity and it is vital that whomever you hire to provide cleaning and disinfecting services vigorously screen heir employees.

Any medical facility cleaning service worth their salt should be able to provide detailed information with regard to their employee screening processes upon request.

4) Oversight

Even with proper training and employee screening, smart medical facility cleaning services always have a supervisor on site. This practice ensures oversight of the cleaning staff and gives you direct access to management personnel. Having a manager on-site allows you to immediately address perceived problems, request specific services, and address any other issues that may arise.

In Conclusion

Hiring a medical facility cleaning service is not a hit and miss process. You should do your research, interview prospective providers, and ask a lot of questions. Don’t trust your healthcare cleaning to amateurs, hire the best.

 

 

 

15 Mar 2020
medical facility cleaning

Best Practices For Urgent Care Cleaning

Do not underestimate Urgent Care cleaning best practices!  Professional cleaning is an essential maintenance practice at Urgent Care clinics.  Germs on surfaces, airborne threats, and other pathogens can spread quickly.  Without a proper cleaning plan in place, contamination can become an unhealthy problem.

Ideally, urgent care clinics will retain the services of a respected commercial cleaning service provider. A professional commercial cleaning company will understand the complexities of urgent care cleaning and have the tools and training already in place to perform a thorough cleaning.

Companies familiar with medical facility cleaning will already have a plan in place that can be customized to meet the needs of your facility. To ensure that your commercial cleaning provider is proficient in medical facility cleaning, take note of the following best practices:

1.  Target High-Touch Surfaces

Any facility sanitation plan should focus on high-touch surfaces. These are the. surfaces that are most often touched like bed-rails, counter-tops, restrooms, door handles, medical equipment, etc.  Bacteria is most likely to be found on these surfaces and they should be sanitized regularly.

A professional cleaning company will target these areas using commercial grade disinfectants and clean microfiber cleaning cloths or disposable disinfecting wipes. However, even with regular commercial cleaning services, it is important for staff in a medical setting to maintain the cleanliness of these surfaces throughout the day.

2.  Limit Cross-Contamination

Cross-contamination is the act of transporting germs and bacteria from one place in a facility to another and can be done unintentionally during cleaning. For instance, a custodian could wipe down a toilet that was exposed to norovirus and then use the same cleaning tool to wipe down the sinks, spreading the virus.

Urgent care centers have different types of rooms that serve various purposes and there is often a tendency to assume that some areas are more susceptible to germs than others. The reality is that nearly every inch of your facility has the potential to harbor germs.

Your commercial cleaning company should be well aware of these facts and should approach the cleaning of your facility accordingly. They should never use the same mop and/or cleaning cloth in different areas of the facility, should always use commercial grade disinfectants, and should follow a prescribed cleaning plan.

Many professional cleaning companies use color-coded microfiber cloths and mop heads to help limit cross-contamination. For instance, red will be used for sanitary appliances, restroom floors, toilets, and urinals. Yellow is used for restroom sinks, towel dispensers, hand dryers, soap dispensers, door handles, and walls. Green is used for general food and bar cleanup in non-preparatory food areas, such as lunchrooms and breakrooms. And blue is used for areas such as hallways, offices, and classrooms.

3.  Reduce Airborne Threats

An Urgent Care center cleaning plan should take into consideration airborne threats. These threats can be caused by improper disposal of hazardous materials or using the wrong equipment. To reduce airborne risks, be sure to use HEPA filter vacuums and microfiber towels.

Additionally, proper waste disposal is essential. For example, avoid pushing air out of a utilized trash container.  This will send bacteria into the air.  Likewise, failing to roll up soiled bed sheets or fabrics can create airborne bacteria.

Complete Care Maintenance – Your Healthcare Facility Cleaning Vendor

Need help with your Urgent Care cleaning program?  We provide full-service medical office and urgent care center cleaning.  Of course, we follow Urgent Care cleaning best practices.  Contact Us today to learn more about our medical facility cleaning expertise. We offer customized cleaning plans to suit your facility and have extensive commercial cleaning experience in the healthcare field.  Finally, you’ll appreciate our professional and responsive approach!

09 Jul 2019
Healthcare cleaning services

Why You Can’t Skimp on Medical Facility Cleaning Services

In a country where some of the world’s best healthcare is offered, facility cleaning rules and regulations are as tight as too-small skinny jeans. The CDC spares no line item on the list of necessary standards for cleanliness of healthcare and medical facilities, as should be the case—in a place where patients and their immune systems are often at their most vulnerable state, there is no wiggle room for an unkempt physician office or a larger “medical group practice” facility. (more…)

11 Nov 2018

Pharmaceutical Cleaning: Why Your Facility Needs Better Services

Besides impinging upon sales and spreading germs to employees and customers, dusty pages in bookstores and grimy products lining shelves of retail outlets could go unclean for a few weeks or a month without too much recourse. But when it comes to realms like the pharmaceutical industry, which have the potential to have a significant impact on public health, every last measure must be taken to ensure that every inch of sensitive facilities is sterile. Moreover, these services should always be entrusted to a professionally trained pharmaceutical cleaning operation. (more…)

04 Jan 2018
Healthcare cleaning services

5 Reasons Why Any Healthcare Business Needs Professional Cleaning Services

Cleanliness is important for every workspace, especially medical and healthcare offices that handle everything from blood samples to sterile instruments used for general healthcare practices. In order for a healthcare business to be seen as legitimate and dependable, the environment, resources, and medical products need to be, at the very least, spotless and germ-free. (more…)