TIPS FOR HIRING THE BEST MEDICAL FACILITY CLEANING PROVIDER
Not every commercial cleaning company is qualified to manage the cleaning requirements of a medical facility. Medical facilities must meet stringent standards of cleanliness and sanitation. Cleaning companies that engage in medical facility cleaning require specialized training in infection control, blood-borne pathogens, sharps handling, and management of biological waste.
In addition, medical facility cleaning providers should be familiar with government regulations particular to the medical community including HIPPA and OSHA. They should have a solid understanding of Hospital Acquired Infections, dwell times, and the difference between cleaning, sanitizing and disinfecting.
When vetting prospective providers for your healthcare facility it is important to ask the right questions, request proper documentation, and review all references. Here are some tips for weeding out the less than qualified providers and hiring the best medical facility cleaning company.
Can the prospective cleaning service provide evidence that they engage their employees in ongoing training specific to the demanding nature of the healthcare industry? Training should include cleaning, disinfecting, and sanitizing protocols, HIPPA and OSHA regulations, blood-borne pathogen protocols, sharps and biological waste protocols, cross-contamination avoidance, and professional communication.
Prospective providers should be able to show a dedication to ongoing employee training specific to the healthcare industry. Evidence of such training might include training program outlines, schedules, or certifications,
HEALTHCARE EXPERIENCE WITH REFERENCES
Before contracting with any medical facility cleaning provider you should make certain that they have experience providing services within the healthcare industry. While the average business may be able to accommodate some on-the-job training, the stakes are just too high in the field of healthcare – even small mistakes can lead to huge consequences.
A reputable provider should be able to show experience with healthcare cleaning services and provide references upon request. Experience is something that can not be taught and solid references from other healthcare providers speak volumes about a provider’s healthcare cleaning experience.
Healthcare facilities are often home to vulnerable populations, sensitive patient information, medical records, and prescription medications. It is an environment ripe for criminal activity and it is vital that whomever you engage to provide cleaning services within your facility rigorously screen their employees.
Commercial cleaning providers that take employee screening seriously will be able to communicate the specifics of their candidate hiring, screening, and onboarding processes.
Due to the sensitive nature of the healthcare environment and the specialized training required to work within that environment, it is important that your cleaning services provider employs dedicated supervisory staff for all cleaning personnel. You should be provided with all supervisor names and contact information to ensure clear lines of communication should any issues arise.
CLEAR CHAIN OF COMMAND AND COMMUNICATIONS HIERARCHY
Any well-organized company has a clear chain of command and a well-defined communications hierarchy. Your medical facility cleaning provider should provide you with both. This helps you to resolve issues with lower-level staff and assures that your provider has a solid organizational structure with satisfactory oversight at every level.
LOOKING FOR PROSPECTIVE MEDICAL FACILITY CLEANING COMPANIES?
Complete Care Maintenance has extensive experience providing cleaning services within the medical community and would be honored to bid on your project. Call or contact us today to speak with a customer service representative.