Category: New

30 May 2022
medical facility cleaning


medical facility cleaning

As a medical practitioner, you understand the importance of cleaning and disinfection. As a business owner, you understand the importance of patient perception and first impressions. You know that when it comes to the success of your health care practice a clean waiting room is essential. 

Most respectable medical clinics make every effort to ensure a clean and sanitary environment for their staff and patients and they have cleaning protocols in place to achieve this goal. Still, according to Halifax health-care consultant Mary Jane Hampton, “The doctor’s waiting room is a sea of pestilence”.

Despite their good intentions and honest effort, the fact remains that patient waiting rooms are a hotbed for bacteria. Everything from doorknobs and coffee machines to furniture and magazines has the potential to spread germs. And in an environment that is frequented by individuals who are often sick, the viral load in a doctor’s waiting room can be immense.

So, how do you as a medical practitioner help ensure a clean and sanitary waiting room for your patients? Here are some helpful tips:

Enforce a Continuous Cleaning Regimen

Whether you employ the services of a day porter or assign a staff member, enforcing a continuous cleaning regimen can greatly reduce the spread of germs in your practice. A day porter or cleaning personnel should be on hand to regularly sanitize high-touch surfaces throughout the waiting room including doorknobs, furniture, restrooms, and reception areas.

Encourage Good Hygiene

Providing touchless hand sanitizer dispensers and masks allows patients the opportunity to manage their own hygiene and reduces the spread of germs. Posting signage reminding people to social distance and cough into the crook of their arm helps to encourage good hygiene as well.

Give Your Patients Room To Social Distance

A waiting room with rows of chairs placed side by side forces patients to congregate. If space allows, you should provide seating options that encourage social distancing. You may even consider limiting occupancy to a few patients at a time or offering a call-back system to contact patients when they are ready to be seen.

Limit Shared Items

Children’s toys, magazines, books, and other shared items are a great way to spread germs and should be removed from the waiting area. Consider placing a couple of televisions in the waiting room to keep patients occupied or offering semi-secluded work areas with wi-fi and charging stations. 

Daily Deep Cleaning

Employing the services of a medical facility cleaning service is one of the best ways to ensure a clean and sanitary medical practice. Daily deep cleanings by a team of professionals will ensure that your practice starts each day fully cleaned and sanitized. In addition, a professional cleaning service can also ensure that supplies like hand sanitizers, bath tissues, and paper towels are fully stocked each day.

28 Feb 2022
warehouse dust


warehouse dust

Think warehouse dust is just a nuisance? Think again.

Warehouse dust is not only a nuisance, it could be costing you and your employees dearly. Dust is a major cause of respiratory illness, can contribute to slip and fall hazards, and can damage machinery and heavy equipment. All of these things can negatively impact productivity.


The human respiratory system is a very fragile environment. Even small amounts of dust can wreak havoc on those with respiratory illness and allergic tendencies. Household dust is composed mostly of dead skin cells, bits of bugs, feces, and hair. Warehouse dust can include a variety of particles and debris that are harmful to the respiratory system. Depending on the types of products that your warehouse stores, dust can include asbestos, silica, and wood dust. All of which can be deadly (


Dust is not only affecting your Human Resources, it is impacting your equipment resources as well. Dust build-up in machinery is a major contributor to equipment failure and a major part of equipment maintenance. Failure to remediate the effects of dust on warehouse equipment can result in an increased repair and replacement costs.


Dust does not only impact the health and longevity of your staff and equipment, it also takes a toll on your physical assets like floors, shelving, and work surfaces. Dust buildup on hard surfaces increases the likelihood of scratching; scratching decreases the useful life of hard surfaces. Most hard surfaces are equipped with a protective barrier of some type. These may be as simple as a polyurethane coating or as complex as a rust-proof coating designed to extend the life of metal surfaces. One scratch = less protection = shorter useful life.


Warehouses represent a unique environment. They are typically large, high-ceilinged facilities with enormous shelving systems and expansive floors. These types of buildings are a magnet for dust and their very size makes dust removal difficult. Simply sweeping the floor in a large warehouse can take hours without the right equipment and the floor is only half the battle.

While cleaning staff may be able to manage the dust that accumulates on your floors throughout the day, they are really only scratching the surface when it comes to warehouse dust. Because of the high ceilings typical of warehouse environments, dust can linger high above the floor. Most of this dust goes unnoticed but the reality is, it will be on the floor in the morning.


In order to properly manage the dust in your warehouse, you need specialized equipment, PPE, and trained cleaning staff. You need intelligent cleaning and dusting techniques and processes that remove rather than spread the dust in your warehouse.

Professional warehouse and distribution center cleaning companies can bring the equipment and expertise required to truly eliminate dust in your facility. They utilize lots and backpack vacuums, HEPA filters, and floor sweepers that are specifically designed to do battle with warehouse dust. They use processes that start from the top and work their way down to mitigate the dispersion of dust particles. Plus, they do the work while your workers are gone so that nobody is exposed to the hazards of warehouse dust and you do not experience any business interruptions.


Complete Care Maintenance understands the complexities of managing warehouse dust. We can provide you with a free facility evaluation, on-site walkthrough, and guaranteed written quote for services. Don’t let warehouse dust impede your productivity. Call or contact a professional warehouse cleaner today.

20 Feb 2022
dental office


dental office

The dental office administrator is responsible for keeping the practice running smoothly and ensuring that the facility is clean and sanitary – no easy task in a healthcare environment. Patient safety is a primary concern, especially amid an ongoing pandemic. Beyond patient safety, there are concerns for staff and a clean and inviting environment. Today’s post focuses on key areas that need to be addressed in order to ensure dental office cleaning protocols promote patient and staff safety as well as great first impressions.

Dental Industry Standards:

Adhering to industry standards is essential to competing in the dental care market and to ensure the health and safety of patients and staff. The Occupational Health and Safety Administration (OSHA) and the Centers for Disease Control and Prevention (CDC) have clearly defined industry standards and maintenance procedures for dental offices. Following their recommendations can help reduce the risk of health-related infections and cross-contamination.

High Touch Surfaces:

Disinfecting high-touch surfaces is essential to mitigating the transmission of germs and bacteria. It is important to note that disinfecting is a two-step process that involves both cleaning and disinfecting. Cleaning addresses the removal of dirt and debris from surfaces while disinfecting refers to the removal or inactivation of germs and bacteria. 

Cleaning should result in a visibly clean surface. Disinfecting should be performed with an EPA registered disinfectant applied with applicable dwell times and procedures in mind. Different disinfectants require different dwell times to be effective. Failure to follow the manufacturer’s dwell time recommendations is a failure to disinfect.

Dental Office Restrooms:

Restroom cleanliness is a high priority concern for consumers. The cleanliness of your restrooms leaves a lasting impression on your patients. Ensuring that your restrooms leave a positive impression is key to your success. This is particularly true in a healthcare setting. Patients are judging your practice on the cleanliness of your dental office and restrooms are a key indicator of your dedication to cleanliness.

Leaving restroom cleaning to your in-house staff may seem like a cost-saving measure but you would be surprised how unclean they leave these spaces. Everyone likes a clean restroom but nobody wants to clean them. Hiring a dental office cleaning company ensures that your restrooms leave a positive impression on your staff and patients.

Dental Office Reception Areas:

Your reception area is your dental practice’s first impression. Everything from the entryway to the reception desk is being evaluated by every patient that walks through the door. You have to make them feel comfortable and safe.

Mind you, it is not just your patients that are impacted by a dirty reception area. It is you, your staff, your vendors, and your colleagues. Don’t let a poorly maintained reception area ruin your business.


As a dental office, your reputation is one of your most valuable assets. A reputation for cleanliness can not be bought. It must be earned. This means consistently clean facilities, exceptional patient care, and incredible services.

Complete Care Maintenance can not help you with patient care but we can help with customer service by providing a thoroughly clean facility. And we can most certainly help with cleanliness by providing exceptional dental office cleaning services throughout New Jersey and Pennsylvania. 

10 Feb 2022
urgent care cleaning

Urgent Care Cleaning – 5 Tips For Hiring a Service Provider

urgent care cleaning

There are many things to consider when it comes to urgent care cleaning services and some are more obvious than others. For instance, ensuring that your provider has urgent care experience may be a no-brainer, but planning for high patient traffic and building size may not be on your radar. Here are five things to consider when hiring a cleaning services provider for your urgent care facility:

1) Frequency of Urgent Care Cleaning

Obviously, an urgent care facility should be cleaned on a regular basis. Due to the very nature of your services, some areas of your facility need to be cleaned regularly throughout the day. Your staff likely manages the cleaning and disinfecting of examination rooms and equipment between patient visits. Your cleaning services provider is responsible for thorough cleaning and disinfecting during slower business hours.  

How often your facility requires thorough cleanings depends on the amount of foot traffic, traffic flow patterns, and other considerations. If your facility provides 24-hour services and receives a great deal of traffic, you may want to consider porter and matron services in addition to daily cleaning and disinfecting. On the other hand, if your facility is open from nine to five, nightly cleaning and disinfecting may suffice.

A professional urgent care cleaning provider should be able to help you evaluate all aspects of your unique facility and propose an appropriate cleaning regimen.

2) Size of Your Urgent Care Facility

The size of your facility will impact the costs associated with maintaining a clean and safe environment. Larger facilities will require more cleaning personnel, more cleaning chemicals and equipment, and more time to clean. 

Experienced commercial cleaning companies will want to perform an on-site evaluation of your facility to fully understand your specific needs. In addition, an on-site evaluation allows the cleaning company to develop a customized cleaning plan for their staff to follow. This will allow the cleaning crew to clean your facility in the most cost-effective and efficient way possible.

3) Unique Needs

Every urgent care facility is different and each has unique needs. It is important that your cleaning services provider be aware of the unique needs of your facility. 

Does your facility require restrooms to be cleaned more than once per day? Does your patient population consist of mostly elderly individuals? Children? Homeless populations? These are all things that make your facility unique and can impact both the type and regularity of cleaning.

Be sure to provide to your commercial cleaning partners as much information about your facility as possible. It will help them to provide appropriate services and help ensure your satisfaction.

4) Urgent Care Regulatory Compliance

Healthcare is one of the most regulated industries in the world. It is vital that your urgent care cleaning provider is aware of and compliant with all regulations imposed on your industry.

Your cleaning services provider should have training systems and processes in place to ensure that their staff understands the importance of regulatory compliance. From HIPAA regulations and biological waste disposal to blood-borne pathogen safety and sharps handling. 

Ask prospective providers about the training programs they have in place and certifications they have earned with regard to regulatory compliance.

5) Communication

Communication (or the lack thereof) can make or break a relationship between your urgent care facility and a cleaning services provider. Your provider should provide you with a dedicated contact person that is assigned to your facility as well as a backup contact in case of emergency.

It is imperative that there be a clear chain of command and open lines of communication to ensure that your facility’s needs are met. Here are some things to consider when discussing responsive communication:

  • Is there a primary and secondary contact for both your Urgent Care center and with the cleaning services provider?
  • What is the definition of an emergency issue?  What is the expected response time?
  • How should you communicate?  E-mail?  Client portal?  Direct call?  Text?
  • Is it your expectation that any of your staff members have the ability to engage your cleaning company?
  • How often should you have formal walk-throughs and conversations?  Also, who should be present?

There are other things to consider when hiring an urgent care cleaning provider for your urgent care facility. Healthcare cleaning experience, references, online reviews, and cost, just to name a few. But the real goal is to find a highly capable provider with whom you can build a long-term relationship. 

If you need help with your urgent care cleaning needs, call or contact Complete Care Maintenance. We have years of experience providing cleaning services to the healthcare industry and will be happy to provide a free consultation.

31 Dec 2021
happy new year


2021 was a difficult year for many and most of us are glad to see it in the rearview mirror. With the ongoing pandemic, political divisiveness, zoom meetings, and virtual classrooms, 2021 was a year turned upside down. So we’re ready to say goodbye to 2021 and hello to 2022 but before we do, we thought we would bring back some of our most-read posts from last year. Read through them one last time and then set your sights on the new year!


Even if you vacuum your carpets on a regular basis there are still some pretty nasty things hiding in those carpet fibers. According to microbiologist Dr. Philip Tierno of NYU Langone Medical Center, carpet can contain a shocking 200,000 bacteria per square inch. That’s more than your toilet seat!

Keep Reading


Are you feeling a little underserved by your cleaning service? Have they become complacent in their cleaning duties and no longer go the extra mile to make your facility shine? Has the cost of the service steadily increased without any recognizable benefit to you? If you answered ‘Yes’ to any of these questions, it might be time to consider a new provider. Here are five signs that you need to fire your cleaning service and look for a new provider:

Keep Reading


There is no denying it. The new normal demands that everyone steps up their cleaning and disinfecting protocols and procedures.

Let’s put all of our cards on the table and stop him-hawing around. There is no denying that the Covid-19 pandemic has ushered in a new normal for all of us and change is in the air. There is no longer time for a wait-and-see mentality. We have waited. We have seen. The elephant in the room can no longer be ignored.

Keep Reading


Oftentimes the spread of germs is facilitated by cross-contamination. Cross-contamination is defined as the transfer of bacteria or other microorganisms from one substance to another. Surprisingly, cross-contamination often occurs as a result of cleaning. While this may sound counter-intuitive, poor cleaning practices are a major source of cross-contamination. Professional cleaning companies recognize this fact and put in place procedures and protocols that are designed to mitigate the risk of cross-contamination.

Keep Reading


Unless you have been living under a rock, you have no doubt seen the effects of the current labor shortage. With businesses across the country navigating the troubled waters of reopening amidst an ongoing pandemic, the lack of qualified workers is a menacing problem. The COVID-19 pandemic has changed consumer expectations and business owners know that they need to provide a visibly clean and sanitary environment if they are to survive. Upgrading cleaning and disinfecting protocols are imperative, but finding the staff to manage these additional duties is proving difficult. In response, many businesses are turning to commercial cleaning services to fill the gap.

Keep Reading


Medical facility and hospital cleaning is serious business. Proper cleaning and disinfecting is crucial to overall health and safety and is a vital aspect of any infection control program. And while hospitals and medical facilities are very stringent with infection control protocols, recent studies show that there are still areas within these facilities that are routinely overlooked. Here are five areas within your medical facility that cleaning crews might be missing:

Keep Reading

20 Nov 2021
floor care

Winter Floor Care Tips

floor care

Winter is just around the corner, and with it comes snow and ice, slush and salt, mud and grime. Whether you manage a retail store, office complex, distribution center, or a hotel, your floors are easily one of your most expensive assets and Winter is hard on your floors! Here are some floor care tips from the professionals at Complete Care Maintenance to help you take care of your floors this winter.

Winter is the one season when most of us close our windows and doors in an effort to keep the elements at bay. It is also the one season that seems to make it impossible to keep those very elements from entering our homes and businesses. Snow, salt, slush, and mud are constantly being brought into our dwellings on our feet and the feet of others, inevitably making a mess of our floors.

As if the aesthetics of this wintery mess are not enough, wet and muddy floors also present a real safety hazard for those that walk on them. In addition, the effects that extreme temperature changes, rain, snow, ice, and salt have on our floors can be very detrimental. Over time this can lead to costly repairs or replacement.

Floor Care Tips For Different Floor Types

There is no one-size-fits-all when it comes to proper floor care. Different floor types require different approaches to cleaning and maintenance, approaches that a professional floor care company will thoroughly understand and be able to implement for you.

Wood Floors

Wood floors expand and contract in response to temperature and humidity changes. In the cold winter months, wood floors will contract to leave gaps between planks. While this is normal behavior for a wood floor, it presents additional challenges for cleaning the floors. Water, dirt and salt will often settle in these gaps and can damage the wood and prevent the gaps from closing when the weather warms. It is important that all foreign materials be removed from these gaps to ensure the health of your wood floors.

Thorough cleaning and polishing of your wood floors prior to the winter months can help mitigate the damaging effects of water, ice, dirt, and salt. Regular professional wood floor cleaning services will ensure that your floors retain their health and beauty throughout the coming year.

Tile Floors

While tile floors fare better under harsh winter conditions, they still require proper care and regular maintenance. Different types of tile require different cleaning methods and chemical cleaning products. Some tile floors react poorly to harsh chemicals and abrasive cleaning techniques while others require more rigorous cleaning.

In the winter months, the grout between tiles can become discolored and dirty. Regular professional grout cleanings will ensure that your floor’s grout will retain its integrity and color, leaving your floors clean and inviting.

Linoleum Floors

Linoleum is a popular flooring choice because it is inexpensive and generally easy to care for, however, during the winter months excess sand, dirt, and salt can threaten your linoleum’s finish. These materials are abrasive and can scratch, mar, and dull the floor’s finish. During these more challenging seasons, it is important to pay additional attention to your linoleum and step up your floor care program accordingly.

Like all types of flooring, linoleum requires specific cleansers and techniques to ensure proper care. If you are uncertain how to care for vinyl or linoleum floors, contact a professional floor care specialist.


Carpet needs more frequent vacuuming during the winter months due to the elements and more time spent indoors. Wet shoes carrying dirt, salt, and deicing chemicals can quickly cause staining and visible ‘traffic paths’ on your carpet. If this debris is not fully removed with regular vacuuming and deep cleaning, it can break down carpet fibers and decrease the lifespan of your floor covering.

Regular vacuuming, spot treatment of spills and stains, and mid and postseason deep cleaning by a commercial carpet cleaning company will help your carpet look great throughout the Winter season and beyond. Check to see if the commercial carpet cleaning services near you offer any seasonal carpet cleaning specials this time of year.


Need Help With Your Winter Floor Care?

Complete Care Maintenance has decades of experience caring for floors of all types. Call or contact us today to learn how we can help your floors this winter.

08 Nov 2021
Property management cleaning

5 Tips for Tracking Rental Property Expenses

If you own and oversee multiple investment properties, you are responsible for managing several income streams and allocating funds for various necessities. For instance, you might pay for cleaning services from Complete Care Maintenance, hire a handyman to handle repairs, and cover the costs to install new appliances. Failing to track your expenses properly can result in financial hardship down the road. Here’s how to stay on top of your investment property expenses to make the right financial decisions for your business.


Form an LLC


Forming a limited liability company for your rental property business will make it easier to manage your finances. Plus, this business structure will grant you all kinds of benefits. For instance, you can protect your personal assets from litigation with this status. In order to file for an LLC in New Jersey, you can work with a lawyer, but this requires considerable fees. Instead, you can file through an affordable online formation service in order to save money.


Expenses to Track


Which expenses should you be tracking? Naturally, you’ll need to keep track of expenditures for maintenance, repairs, landscaping, and property management cleaning services. Regular maintenance and cleaning will keep your tenants happy! You will also need to record fixed costs, such as your mortgage, property taxes, and any insurance policies you have taken out on the property. Finally, if you pay for web hosting for your rental business or pay to place online ads for your properties, don’t forget to include figures for these costs. In real estate, even minor expenses can add up over time.


Helpful Software


You don’t need to track your expenses by jotting notes down with pen and paper. Instead, you can use different software programs to automatically record your income and expenses. For instance, you can purchase comprehensive property management software. Rentrax suggests looking for property management software that offers features like profit and expense tracking, document management support, tenant screenings, and maintenance scheduling. In addition, bookkeeping software that includes an invoicing function makes it easier to pay your contractors and prepare tax statements.


Financial Documents


Ideally, you’ll be able to find a software program that allows you to automatically create various financial statements. This can be very useful when it’s time to report your income and pay your taxes. Bigger Pockets recommends creating documents like rental owner statements, income expense reports, cash flow statements, and balance sheets.


Creating clear financial documents will help you determine how much money you’re actually making off of your investment properties. You’ll be able to see areas where you should reduce costs, and you can also figure out whether or not you have the funds available to renovate your current properties in order to increase rent or even invest in additional properties.


Paying Taxes


Filing your taxes on your own can be complicated. While it might be tempting to use software that allows you to file taxes by yourself, you might have complex questions that only a specialist will be able to answer. Therefore, it’s a good idea to work with an accountant who specializes in real estate businesses. You’ll enjoy peace of mind knowing that you’re working with an industry expert. You will need to report all of the income you received from your investment properties, and you may also be able to deduct certain expenses.


Real estate income from investment properties is anything but passive! In order to maximize the return on your investment, you need to be financially savvy. With these tips, you’ll be able to track every penny of your expenses so that you can budget accurately and maintain a sustainable source of income for years to come.


Need a cleaning service for your commercial or residential properties? Complete Care Maintenance can get the job done! Call us today at 609-275-8227 to book our services.


Photo via Pexels


30 Oct 2021
commercial cleaning

Commercial Cleaning Services to Make Your Business Stand Out

As states throughout the U.S. ease Covid-19 restrictions, business owners are navigating the reopening process. While getting back to the workplace is a welcome change for many people, it presents many unique challenges. Hiring a commercial cleaning service may help your business overcome some of these challenges.

About 80% of small businesses in the U.S. have partially or fully reopened. Still, many expect the impacts of the pandemic to linger. According to a U.S. Chamber of Commerce poll, 55% of business owners believe it will be six to 12 months before the economic climate returns to normal.

One of the most notable impacts of the pandemic is customer expectations with regard to cleanliness. Customers today expect businesses to adhere to strict cleaning and disinfecting protocols and many will walk out if their standards are not met. This is why nearly half of small businesses surveyed in the aforementioned U.S. Chamber of Commerce poll said they plan to increase their cleaning and disinfecting protocols.

One way businesses can meet customer expectations for cleanliness is to hire commercial cleaning services to manage their facilitys’ cleaning needs. For most businesses the advantages of hiring professionals are clear.

How Commercial Cleaning Services Can Help

  • Trained and Dedicated Staff – Rather than absorbing the cost of hiring, training, and managing in-house cleaning crews, many businesses will hire commercial cleaning professionals. Qualified commercial cleaning companies already have trained staff that knows how to clean and disinfect. Properly trained professional cleaning crews follow strict protocols to ensure that surfaces are both clean and sanitized. Plus, their knowledge and experience allow them to hit the ground running.
  • Tools and Equipment – In order to increase cleaning protocols businesses will need to invest in cleaning chemicals, tools, equipment, and protective gear. By hiring a commercial cleaning company they can avoid the initial and ongoing costs associated with those tools and equipment.
  • A Deeper Clean – Well-organized and professional cleaning crews are very good at their jobs. They clean areas that most people would overlook. In addition, commercial cleaning crews are trained to clean properly. They know how to identify and disinfect high-touch surfaces. They understand the dangers of cross-contamination and are trained to mitigate it and they understand the cleaning and disinfecting process.
  • Consumer Perceptions – Most consumers believe that commercial cleaning crews are better at cleaning than a company’s regular staff and that perception is generally true. Even with a well-defined training program and dedicated staff, it is unlikely that your day-to-day employee will match the cleaning standards of a commercial cleaning crew.

Advertising Your Commitment to Cleanliness

Regardless if you opt to perform cleaning and disinfecting duties in-house or hire a commercial cleaning company, there are costs involved. It is important for businesses to ensure that those costs realize some return on investment. Here are some ways that you can advertise your commitment to cleanliness and help your business stand out:

  • Ask For or Purchase Signage – Many commercial cleaning companies will provide window stickers or signage that can help you promote your cleaning protocols. Adding a simple sign at the entrance to your establishment that reads “Cleaned and Sanitized by Complete Care Maintenance” can help your customers and staff to feel safer.
  • Hire Porter and Matron Services – Ask your commercial cleaning company if they offer porter and matron services. These services provide onsite cleaning staff to maintain your facility’s cleanliness during regular business hours. There is no better way to advertise your commitment to cleanliness than having cleaning staff actively working during business hours.
  • Provide PPE and Hand Sanitizer – Providing disposable face masks and well-marked hand sanitizing stations throughout your establishment lets customers know that you care about their well-being. Encourage your staff to utilize these facilities as well.

Want to Learn More About Commercial Cleaning Services?

Complete Care Maintenance can show you how to make your business stand out with regard to health and cleanliness. Call or contact us today to learn how our commercial cleaning services can help!