Category: New

30 Dec 2020
opeen for business

Commercial Cleaning Helps NJ Businesses Rebound From Pandemic

opeen for business

A new year is upon us and many New Jersey businesses are glad to see 2020 in the rearview mirror. The pandemic made it a difficult year for businesses across the country with many having to close up shop for extended periods of time. With new vaccines being distributed in 2021 there is hope that the pandemic is now behind us and many business owners are making plans to reopen their doors. The question is how to reopen safely and successfully. Many businesses are looking to commercial cleaning services to help them rebound from the pandemic.

BUILDING CONSUMER CONFIDENCE

It is not just a matter of ensuring the health and safety of employees and customers, it is a matter of regaining consumer confidence. The pandemic has changed the way people shop, dine and consume products and services and for many consumers, a return to their former way of life is a little scary. Consumers need to know that a business can be trusted to protect their health and that means seriously upgrading their cleaning and sanitation protocols.

For businesses reopening in this ‘new normal’ commercial cleaning services are becoming an integral part of their campaign to earn trust and build consumer confidence. Cleaning crews are taking on a new role in the eyes of both businesses and consumers and what was once a hidden workforce performing their duties after hours will likely become a much more visible, public-facing workforce that will help to reassure customers and employees.

TRANSPARENT CLEANING PROTOCOLS

Business leaders and property managers have a huge incentive to make cleaning highly visible. This kind of transparency will go a long way toward boosting the confidence of consumers and workers who worry about returning to public life. In a post-pandemic world, there may be nothing quite as reassuring as a uniformed janitorial service and the pronounced smell of Lysol.

In a recent study commissioned by Vital Vio 76% of respondents said they’re going to hold businesses accountable for how they clean their spaces and 51% won’t patronize establishments that aren’t transparent about their cleaning practices. StudyFinds reported a whopping 82% of Americans “said they are now more aware of, and concerned about, cleaning protocols in public areas,”.

The bottom-line for business owners, property management firms, and office managers is that heightened cleaning and disinfection protocols (and being transparent about those protocols) is the key to bringing a wary public back into the fold. Hiring a commercial cleaning service can go a long way toward achieving this goal.

HOW COMMERCIAL CLEANING CAN HELP

There are many advantages to hiring a commercial cleaning company but in a world suddenly hyper-aware and germophobic consumer perception has risen to the top of the list. While assigning in-house staff to manage cleaning and disinfecting duties at your place of business can help, hiring a professional cleaning service is likely a smarter move.

People trust a commercial cleaning company to know how to clean and disinfect. While they will appreciate staff members cleaning and disinfecting high-touch areas during their visit, seeing uniformed commercial cleaners diligently at work will instill more confidence. In addition, the mere fact that a business is willing to invest in commercial cleaning services sends a very strong message about their commitment to keeping their customers and staff safe.

The reality is that people’s perceptions with regard to commercial vs in-house cleaning are correct. Commercial cleaning companies have a great deal of expertise with cleaning products, processes, and protocols. Regardless of how efficient your in-house staff is, without proper training and experience, they will never be as effective as a commercial cleaning crew. And while perceptions are important, effective cleaning and disinfection is really the primary goal and nobody does this better than a quality commercial cleaning service.

 

 

 

 

20 Dec 2020
Healthcare cleaning services

Healthcare Cleaning Services – Unsung Heroes Of The Pandemic

Healthcare cleaning services

Those who work within the medical community are literally life savers. The services they provide are essential to the well-being of millions of people every day. During the current pandemic, their services are more essential than ever, and despite the growing demand for medical services, the medical community has stepped up to serve communities across the globe.

We all appreciate and respect the work that these individuals do. Without them, our current plight would be much, much worse. What is often overlooked is the behind the scenes work that is required to ensure that the medical facilities that we rely on every day are clean and sanitary.

One of the most important aspects of medical care is infection control and all medical professionals are trained in how to reduce or eliminate the spread of infection – a practice that has taken on new meaning in the midst of the pandemic. Still, the fact of the matter is that infection control begins with the medical cleaning services that ensure safe and sanitary healthcare environments. In the midst of the pandemic more and more healthcare facilities are turning to professional cleaning services to clean and disinfect their facilities.

All of a sudden, this pandemic is a real eye-opener for everyone about how important best practices in cleaning and disinfecting are in health care and beyond.” Keith Sopha, a veteran director of environmental services in health-care settings told CTVNews.ca in a telephone interview from Ottawa Canada.

The role of professional cleaning services has become integral to the success of medical facilities in the fight against COVID-19. The fact that the pandemic is already taxing hospital and medical facility staff is just one reason why these facilities are turning to professional cleaning services. The knowledge and training, well-established cleaning processes and protocols, and reduced risk make the investment in professional cleaning services well worth it.

THE EXPERTISE

Professional medical cleaning services have extensive training in the cleaning and disinfecting protocols required for healthcare facilities. Cleaning crews that are trained in healthcare facility cleaning understand the unique needs of the medical office environment. They understand the need for both thorough cleaning and disinfecting. They are also familiar with the unique compliance requirements that medical facilities must meet and are well versed in HIPPA regulations, JCAHO standards, OSHA Bloodbourne Pathogens Standards, and CDC recommended cleaning procedures. You won’t find these qualifications with a typical janitorial service provider.

Enlisting the services of qualified medical facilities cleaning staff means that your facility will be clean and sanitary – a quality that helps ensures patient health and satisfaction, as well as the health and well-being of your staff.

PROCESSES AND PROCEDURES

Cleaning crews specializing in medical facility cleaning are trained in the proper procedures and protocols required for facility sanitization and disinfection. They understand the causes of cross-contamination and manage their cleaning process in such a way as to mitigate such risks. They are experienced with a variety of commercial cleaning chemicals and disinfectants and understand how to apply them, their required dwell times, and safe storage procedures. These people understand how to properly clean and disinfect in a consistent and organized fashion.

THE RETURN ON INVESTMENT

It may seem counter-intuitive to suggest that spending money on specialty cleaning will improve your bottom-line. But studies have shown that the cleanliness of your medical facility is a major factor in patient satisfaction. Because patients are more likely to recommend a hospital they perceive to be clean, it makes cleanliness a target for improvement for all hospitals.

In addition, proper sanitization and disinfection help mitigate Healthcare Acquired Infections, a major concern for all healthcare facilities. According to Becker’s Hospital Review, the total direct, indirect, and nonmedical social costs of HAIs are estimated at around $96 billion to $147 billion annually, including loss of work, legal costs, and other patient factors.

It should also be noted that numerous studies have shown that a clean and sanitary workplace promotes higher productivity, lowered absenteeism, and happier and healthier staff. While these things may seem intangible, they can have an enormous impact on your bottom line.

10 Dec 2020
warehouse cleaning

4 BENEFITS OF WAREHOUSE CLEANING SERVICES IN NEW JERSEY

warehouse cleaning

There are many benefits to hiring professional warehouse cleaning services in New Jersey. If you manage a warehouse, distribution center, or logistics operation you may already be taking advantage of these services. If you are not, you should be.

A clean warehouse or distribution center not only makes for a more pleasant work environment but also provides a safer workplace, reduces maintenance costs, and promotes more accurate inventory tracking. All of these benefits directly impact your bottom line.

SAFETY FIRST

Warehouses and distribution centers can be dangerous places. In the span of just two years (2015-2017) warehouse fatalities jumped from 11 to 22 annually, according to the Bureau of Labor and Statistics. It is estimated that five percent of all warehouse workers will experience a workplace injury in any given year. While 5 percent may not seem like much, serious, non-fatal injuries cost the transportation and warehousing industry an estimated $84 million per week.

Logistics and distribution centers are required to comply with OSHA regulations within their warehouse space. This includes keeping your warehouse clean, organized, and free of clutter. Studies have shown that clean, well-organized warehouses experience fewer workplace injuries and achieve higher safety ratings. This means fewer sick days, fewer workman compensation claims, and a more productive workforce.

REDUCED MAINTENANCE COSTS

A lot of mac6inery is required to keep a warehouse or distribution center humming along; conveyors, stretch wrapping machines, and lifting equipment are some of the most common.  These machines require constant maintenance to ensure trouble-free operation.

Dust, dirt, and grime are enemies of your warehouse machinery, building up between moving parts and causing machinery to operate at higher temperatures. Over time this build-up can cause mechanical failures that can seriously impact your productivity and sharply increase your maintenance costs.

Having your warehouse professionally cleaned on a regular basis reduces the amount of dust and debris throughout your facility and keeps your machinery running smoothly.

MORE EFFICIENT INVENTORY MANAGEMENT

Let’s face it, one of the primary goals of a warehouse or distribution center is efficient and accurate inventory management, and a dirty and disorganized warehouse can lead to costly mistakes and inefficiencies.

Aside from the safety hazards presented by a poorly maintained warehouse, dusty inventory and aisles filled with debris can impede employee efficiency. When it comes to storing, accessing, and tracking inventory every second wasted navigating debris or dusting off an RFID tag adds up to decreased efficiency.

Maintaining a clean and organized warehouse allows your staff to work unimpeded and reduces picking, stocking, and tracking times. This equates to more efficient inventory management and reduced costs.

IMPROVES COMPANY IMAGE

In a world of internet commerce warehouses, distribution centers, and logistics operations have become the backbone of economies across the globe. Gone are the days of dark, dank, spaces filled with dusty boxes.

Today’s warehouses are often the center of business operations with hundreds or thousands of employees, customers, and stakeholders interacting within their walls. This means that the cleanliness of your warehouse directly impacts your company image.

Employee morale, customer perceptions, and stakeholder confidence are all impacted by how well your warehouse or distribution center presents itself and cleanliness is the key to good impressions.

HOW DO YOU REALIZE THESE BENEFITS

Warehouse cleaning and maintenance is no easy task. It is best to leave these tasks to professionals that have experience with warehouse cleaning. When it comes to hiring a professional warehouse cleaning company you will find there are many services available, the trick is hiring the right one.

When selecting a New Jersey warehouse cleaning service, it is important that you vet your options; the cheapest option is often not the best option. You are far better off getting it done right than getting it done twice. A qualified warehouse cleaning service will provide all the aforementioned benefits and more.

 

 

 

20 Nov 2020
gym cleaning

Is Your Fitness Center Healthy?

Fitness centers and gyms represent a unique environment that is highly prone to the spread of germs and bacteria. Exercise equipment, rubber mats, locker rooms, and restrooms are all shared resources that your clients expect are clean and sanitary. As a fitness center owner or manager, it is your responsibility to ensure that your facility meets the high standards of hygiene that your clients expect and deserve.

In the midst of the COVID-19 pandemic gyms and fitness centers need to ramp up their cleaning and disinfecting protocols in order to ensure a safe and healthy environment for both clients and staff. This article will provide you with insights on how to put in place an effective cleaning program for your fitness facility.

Cleaning, Sanitizing, and Disinfecting

In order to prepare a safe and sanitary environment for your gym or fitness center members, it is important to first understand the difference between cleaning, sanitizing, and disinfecting. While these terms are often used interchangeably, they are in fact, very different.

  • CLEANING – Cleaning removes allergens and microorganisms from the environment. When a surface is clean, soap or detergent has been used to remove dirt, germs, and impurities. Cleaning helps reduce the number of germs that can lead to infection, however it does not necessarily kill any germs. In general, it is safe to clean surfaces where the risk of spreading pathogens from the surface is low.
  • DISINFECTING –Disinfecting a surface means that chemicals are being used to kill germs. Disinfecting does not necessarily mean that dirt, germs, and impurities are being removed from the surface, but by killing the germs, the risk of spreading infection is lowered.
    For a disinfectant to kill germs, its labeled dwell time should always be allowed. A dwell time, or contact time, is the amount of time the manufacturer has determined, through laboratory testing, that the disinfectant should remain wet on a surface. If proper dwell times are not followed, germs and pathogens may survive the application.
  • SANITIZING – Sanitary surfaces can be created either by removing germs (cleaning) or killing germs (disinfecting). There are a few different methods used to achieve a sanitary surface: heat, radiation, and chemicals.
    To sanitize through the use of heat, steam, hot water, or hot air can be used at the appropriate temperature for the recommended amount of time. For radiation, sanitation can be achieved through the use of ultraviolet radiation.
    Chemicals that are effective sanitizers at the proper concentration include chlorine, iodine, and quaternary ammonium. Just as the proper dwell time must be followed for a disinfectant to be effective, a chemical sanitizer must also be allowed to sit for its recommended dwell time.

It is important to note that to truly disinfect anything, it should be thoroughly cleaned first. Once clean a disinfectant should be applied and allowed to dwell for the prescribed period of time.

Protecting Yourself While Cleaning

It is important that you and your staff follow a strict procedure when performing cleaning and disinfection within your facility. To ensure that you and your staff remain safe while cleaning, follow these five steps:

  1. Wash Your Hands – Prior to beginning, any cleaning hands should be washed with soap and water or with an alcohol-based hand sanitizer (60%-70% alcohol) for a minimum of twenty seconds.
  2. Wear PPE – Wear personal protective equipment while cleaning (i.e. masks, gloves, eye protection). PPE helps ensure that your staff is not spreading germs while cleaning and protects them from chemical irritants.
  3. Staff Training – Train your staff in the proper use of cleaning and disinfecting chemicals. If using sanitizing wipes be sure to wipe in a single direction to avoid cross-contamination and when using disinfecting sprays be sure to allow proper dwell times.
  4. Maintain Safety Data Sheets – A Safety Data Sheet (SDS) should be kept in a designated area and be readily available. Safety Data Sheets provide information on the safe handling of chemicals as well as disposal and emergency protocols.
  5. Wash Your Hands – After every cleaning and disinfecting task, hands should again be washed with soap and water or with an alcohol-based hand sanitizer (60%-70% alcohol) for a minimum of 20 seconds.

Additional Tips

To help ensure that your facility is thoroughly clean and disinfected for your staff and clients, consider taking these additional steps:

  • Prioritize High Touch Surfaces – High touch surfaces like doorknobs, restrooms, telephones, credit card machines, and all gym equipment should be cleaned and disinfected throughout the day. Exercise equipment should be disinfected after every use.
  • Encourage clients to do their part – Requiring clients to wear masks, maintain social distance, wash their hands, and wipe down equipment after each use can go a long way toward limiting the spread of germs. Be sure to provide adequate supplies for your customers (i.e. disinfecting wipes and sprays, single-use towels, hand sanitizers, gloves, etc.).
  • Remove soft surface items and equipment – Rugs, exercise mats, rope pulls, and other soft surfaces are much more difficult to disinfect than hard surfaces. Consider removing these items from your facility.
  • Consider cold-fog disinfecting – Cold fogging is a process where a disinfectant is put into a machine and atomized into the air. Unlike a spray, a fog saturates the air in a mist and covers every surface in the room effectively killing bacteria, viruses, and germs. You can find professional cold-fogging services here.
20 Sep 2020
security

Security And Your Janitorial Company

Every business has some type of security protocol. Whether it is as simple as a lock and key or as in-depth as a full-on security system with cameras, keypads, and burglar alarms – all businesses have things they need to protect. For retail businesses, it may be merchandise, cash, or credit card numbers. For medical and legal offices it may be data, records, and personally identifiable information.

When considering a commercial cleaning company, security concerns may not be top-of-mind, but it is something that requires serious consideration. Commercial cleaning or janitorial staff have access to nearly every area of your business and they often work outside of normal business hours. This is why it is so important to make security considerations a priority when vetting potential providers.

What To Look For In Janitorial Service Providers

When hiring a janitorial service provider for your facility you need to understand their level of commitment to security. A reputable provider will have training and protocols in place that help ensure that its staff understands the importance of security. There are many ways that smart janitorial services can mitigate security risks and bolster client confidence.

Employee Background Checks – Any reputable janitorial service understands the importance of employee background checks. Background checks help to eliminate potential security risks by weeding out applicants with checkered pasts and less than honorable intentions. Make sure that your provider only employs staff that has passed a background screening.

Security Protocols and Training – In addition to employee background screening, set security protocols and regular employee training reinforces in the employees’ minds, the company’s commitment to security. In addition, it helps ensure that employees understand and follow security protocols. Ask prospective providers about their security policies and the level of security training their staff receives.

On-site Supervision – Ensuring that cleaning crews are supervised by a responsible individual provides several benefits. A supervisor represents a single point of contact, meaning that keys, alarm codes, and other access points are entrusted to only one individual. In addition, a supervised cleaning crew is far less likely to breach security protocols, knowing they are being watched.

Bonded and Insured – If your janitorial service provider is not bonded and insured, you need to find another provider. Bonding and insuring is the most important step a janitorial service provider can protect both themselves and their clients. It ensures that if a cleaning staff member damages or steals property from a client that the client will be reimbursed.

Low Employee Turnover – If your janitorial service provider experiences high employee turnover it can present a security risk for you. Cleaning staff that has had access to your building and inside knowledge of your security protocols and are no longer bound by the cleaning company, can represent a real security threat. Ask potential providers about their turnover rates and avoid companies that can not seem to retain staff.

Uniformed Staff – While this may not seem like a security precaution, uniformed cleaning staff are easily identifiable, making non-staff members easily identifiable as well. Ensuring that cleaning staff is required to wear name badges or IDs is another way that janitorial services can show their commitment to security.

A Little Forethought Goes A Long Way – It pays to be vigilant when hiring a commercial cleaning service and hiring the wrong one can cost you in a big way. Take your time, vet your prospects, and hire a firm that will add value rather than cost.

17 Aug 2020
office cleaning

10 Things To Look For In An Office Cleaning Company

Hiring a professional office cleaning company for your business is a great idea! It provides a clean and healthy environment for your staff and customers, makes a great impression, and can even reduce absenteeism and improve productivity. The key is hiring the right office cleaning company. Here are ten top tips for selecting an office cleaning company that will bring the most bang for your buck:

1) Hire a Company That Has Commercial Cleaning Experience

Your office represents your business; this is not a job for residential cleaning crews. You want to hire a reputable commercial cleaning company that has experience with office environments. Office environments have very specific characteristics that require specific cleaning processes and techniques. You want a business cleaning company that understands the value of first impressions, that knows how to safely clean electronics, and that understands the importance of sanitizing high-touch fixtures and appliances.

2) Expect Flexible Scheduling

Let’s face it, your nine-to-five business hours are set aside for conducting business. You need an office cleaning company that has the resources and flexibility to accommodate your business’ needs. You can not have people trying to clean while others are trying to work. Regardless of your business hours, a professional office cleaning service will be able to work around your productive hours and ensure your workplace is clean and sanitary at the start of every workday.

3) Inquire About Extended Services

You may not need your floors stripped and polished every week, but you do not want to have to hire another contractor to manage this task when the time comes. It is far easier to work with a trusted partner for all of your cleaning needs. Make sure your office cleaning provider offers all of the services that you require and has the equipment and resources to get the job done.

4) A Well-Trained Staff

Cleaning may seem like a mundane task that ‘anyone can do’, but you’ll be surprised at the difference proper training and experience can make. If you think your office is being thoroughly cleaned when assigning the cleaning to your staff, you are sorely mistaken. A well-trained office cleaning crew will produce results well beyond your expectations and will make you wonder why you ever assigned those duties to your office staff. Nothing against your staff; we’re sure they are very good at their jobs, but their job is not office cleaning.

5) Ask About Customizable Cleaning Plans

Every office is unique and every office has unique cleaning needs. From special requirements and budgetary restraints to security and privacy concerns, it is important that you hire an office cleaning company that can customize a plan to meet your unique requirements. Can they develop a plan that allows for daily cleaning, weekly deep cleaning, and quarterly floor stripping and polishing? These are the questions you need to ask.

6) Defined Communications Protocols

A well-organized office cleaning company will have in place set communications protocols that ensure that you are able to address issues, change plan parameters, and get answers when you need them. Communication is the foundation of good partnerships. Make sure that your office cleaning company understands and implements defined communication protocols.

7) Supervised Cleaning Crews

Regardless of the work environment, unsupervised staff often fail. It is vital that your office cleaning company provide supervised cleaning crews. There should always be a recognizable chain of command that is respected and adhered to. This requirement goes hand-in-hand with communications protocols. You should be able to reach out to a crew supervisor that is directly responsible to a division manager, quality control supervisor, or company principal.

8) Safety Training

Is your office cleaning staff fully versed in and expected to adhere to OSHA safety guidelines? If not, you need to hire a different office cleaning provider. Safety guidelines are in place to protect both workers and those that congregate in the environments in which they work. A wet floor without a sign can spell disaster for both your reputation and your bottom-line.

9) Licensing and Insurance

Whatever commercial cleaning company you choose needs to be licensed to operate in your state or community. They should also have liability insurance to cover any potential issues that may arise while they’re in your facility and you should ask for proof of both. This is no joke! An unlicensed contractor will likely not be covered by your insurance and an uninsured contractor is not worth your time or money.

10) Trust

A level of trust may be difficult to determine during the hiring process, but there are resources that you can use to your advantage. Online reviews, word-of-mouth, and gut instincts are all valid measures of trust. Most important is the post-hire data that you gather from your relationship with your provider. Do they follow through on promises? Do they meet expectations? Are they responsive and supportive? If you can answer ‘Yes’ to these questions, you have found a provider that actually provides an office cleaning service that will better your business.

 

10 Aug 2020
proactive cleaning

Staying Ahead of COVID-19 Through Proactive Cleaning

Smart corporate and commercial business owners and property managers are taking a proactive approach in the midst of the COVID-19 pandemic. Businesses that have remained open and those that are preparing to reopen are taking steps to stay ahead of the pandemic. This “staying ahead” approach is especially critical for New Jersey-area businesses to help ensure the health and well-being of both staff and customers.

Even if your business has not been exposed to the novel coronavirus, you still want your employees and customers to feel safe in your place of business. Putting a plan in place that includes proactive cleaning is one way to help ensure a safe environment for all concerned parties and shows that you are making every effort to combat the pandemic.

While proactive cleaning may not protect your facility from future contamination, it will provide peace of mind for your staff and customers and it ensures that your place of business is thoroughly and professionally cleaned and disinfected as per CDC guidelines.

How To Start a Proactive Cleaning Program

Because of the threat posed by the COVID-19 pandemic, deep cleaning​ and ​disinfecting​ have become a top priority for businesses large and small. ​The daily maintenance-like cleaning that was part of your pre-COVID business operations is no longer sufficient to keep your workplace safe – it’s time to call in the professionals.

Complete Care Maintenance​ has developed a proactive cleaning and disinfection protocol based on CDC guidelines and that is tailored to your facility’s unique needs. The first step in beginning your company’s proactive cleaning program is to schedule an onsite evaluation to ensure that your cleaning program meets your facility’s needs.

The onsite evaluation allows us to determine the scope of your facility, the requisite size of the cleaning crew, where to start and end the cleaning process, appropriate cleaning chemicals and supplies, and to establish a cleaning schedule.

How Is Proactive Cleaning Carried Out

We use the information gathered from the onsite evaluation to set up a cleaning crew specific to your facility as well as a customized cleaning plan that ensures the most thorough and efficient cleaning. The cleaning crew is made familiar with your facility’s physical layout, where to start the cleaning process, how to most efficiently move through the facility, and where to end the cleaning process. Each cleaning crew is assigned a supervisor to ensure that the established cleaning process is adhered to and to manage any issues that may arise onsite.

When your cleaning crew arrives on site they come completely prepared. Each member of the crew is aware of your facility’s specific requirements, is fully equipped with the necessary cleaning supplies, and has been fully versed on the established cleaning process specified for your facility. All members of the cleaning crew are subject to temperature checks prior to their shift, are equipped with personal protective equipment, and practice social distancing.

After a brief onsite meeting with the crew supervisor, all members of your cleaning crew get to work. Following the prescribed cleaning plan, they will move through your facility thoroughly cleaning and disinfecting each and every area, utilizing chemicals and processes recommended by the CDC.

What To Expect After Your Cleaning Crew Leaves

Whether your facility has been exposed to COVID-19 or not, you can rest assured that when your cleaning crew leaves your facility it is thoroughly cleaned and disinfected. Your staff and customers can feel safe in the knowledge that they are conducting business in an environment that is free of viruses, bacteria, and germs.

Ready To Get Started?

Complete Care Maintenance is at your disposal. Give us a call today to get your proactive cleaning program started and stay ahead of the pandemic.

 

31 Jul 2020
medical facility cleaning

Tips For Hiring Medical Facility Cleaning Services

Not every commercial cleaning company is suited for medical facility cleaning. There are certain standards that need to be met to protect you, your staff, and your patients. Regardless of the size of your facility, you need to hire a company that understands the uniques needs of the medical industry and has the training and expertise to meet those needs. Here are four tips for hiring a competent medical facility cleaning company:

1) Training

Because healthcare facilities represent unique environments with very specific cleaning requirements it is imperative that you hire a cleaning company that trains their employees specifically for healthcare facility cleaning. A quality healthcare facility cleaning company will be able to describe to you the type of training they provide to their employees to ensure proper policies and procedures are followed when working within a healthcare facility.

  • HIPPA Compliance – Any medical facility training program should include training on HIPPA compliance. All staff should be well educated and compliant with HIPPA standards as well as any internal policies with regard to patient privacy.
  • Bloodborne Pathogen Training – In addition to HIPPA training, cleaning staff should be in OSHA’s Bloodbourne Pathogens Standards. They should recognize that they are not to handle sharps or waste liners marked ‘Danger – Infectious Waste”.
  • Cross-contamination Avoidance – The last thing you want is a cleaning company that is spreading more germs than they are eliminating. Your medical facility cleaning company should have very specific policies and procedures in place to reduce or eliminate cross-contamination and all employees should be fully trained in this regard.
  • OSHA Compliance – The Occupational Safety and Health Administration sets standards for safe and healthy workplaces and work practices. These standards are designed to protect both the worker and the business. They include guidelines for safe chemical handling

2) Experience

Obviously you want an experienced commercial cleaning company to manage your medical facility cleaning program, but a company with experience specific to the healthcare industry is paramount. An experienced healthcare facility cleaning company has processes and procedures in place that are designed specifically for the healthcare industry.

They understand the unique needs of the healthcare industry, they understand the difference between cleaning and disinfecting and the need for both, and they understand the concepts of cross-contamination and Healthcare Acquired Infections (HAIs). While training and knowledge are invaluable assets, nothing can replace experience.

3) Employee Screening

As a healthcare facility administrator, you understand the importance of trustworthy staff. The healthcare industry is often home to vulnerable populations, sensitive medical records, and prescription drugs. Yours is an industry ripe for criminal activity and it is vital that whomever you hire to provide cleaning and disinfecting services vigorously screen heir employees.

Any medical facility cleaning service worth their salt should be able to provide detailed information with regard to their employee screening processes upon request.

4) Oversight

Even with proper training and employee screening, smart medical facility cleaning services always have a supervisor on site. This practice ensures oversight of the cleaning staff and gives you direct access to management personnel. Having a manager on-site allows you to immediately address perceived problems, request specific services, and address any other issues that may arise.

In Conclusion

Hiring a medical facility cleaning service is not a hit and miss process. You should do your research, interview prospective providers, and ask a lot of questions. Don’t trust your healthcare cleaning to amateurs, hire the best.