Author: mj@5150design.net

28 May 2020
cleaning and disinfecting

Disinfecting Surfaces The Right Way

With many businesses set to reopen in the midst of the COVID-19 pandemic, business owners are working hard to ensure safe and clean work environments. For many business owners, this means hiring a commercial cleaning company. For others, it involves setting strict standards for inhouse cleaning crews. Either way, it is vital that whoever is responsible for cleaning and disinfecting your workplace knows how to do so properly.

Clean First

Too often people rely on disinfectants alone to sanitize hard surfaces in the home and workplace. The fact of the matter is that you need to clean and disinfect and while most of us focus on the disinfecting part of the equation, cleaning is even more important.

Dirty surfaces are covered in clusters of germs called biofilm that is resistant to disinfecting chemicals. These germs need to be removed before a disinfectant can effectively kill lingering viruses and bacteria. To do this you should clean all surfaces with a soap and water solution which helps break up the biofilm and will remove most of the germs and bacteria on the surface.

Always use separate cleaning cloths for each surface. Using the same cleaning cloth on multiple surfaces only spreads the germs around the entire workplace, a phenomenon known as cross-contamination. Disposable cloths are best as you will need at least two cloths to clean and disinfect each surface.

Then Disinfect

Only once you have cleaned with soap and water is a disinfecting chemical able to sanitize the surface, but you can’t just spray and wipe. All disinfectants have what is called a ‘dwell time’ which is the minimum amount of time the disinfectant needs to stay on the surface before it will kill any remaining germs.

Most disinfectants will list their dwell time on the back of the bottle and they can range from thirty seconds to several minutes. Be sure you know what the dwell time is for your particular disinfectant and leave it on the surface long enough to do its job. Again, use a separate cloth to wipe the disinfectant off of the surface and then toss it in the trash.

Dispose of All Cleaning Cloths

It is important to note that the novel coronavirus has been known to survive on paper and tissue for three hours or more and on cloth for two days. Properly disposing of the cloths used to clean and disinfect your workplace helps to ensure that the virus is not lingering in your trash receptacles.

Need Help Disinfecting Your Workplace

If you are looking fora commercial cleaning company to help with the cleaning and disinfecting of your workplace, Complete Care Maintenance can help. Call or contact us today to learn how we can help keep your New Jersey business clean and safe for both staff and customers.

16 May 2020
office cleaning

Getting An Accurate Quote For Office Cleaning Services

So, you have finally decided to outsource your office cleaning chores to a professional office cleaning service. The big question now is, how much will it cost? And the answer to that question may seem a little elusive. Not all commercial cleaning companies are the same and office cleaning is not a one-size-fits-all kind of service. You will want to talk with at least a few providers and request an onsite estimate for office cleaning services.

Most reputable providers will want to perform a walk-through of your office space to take measurements and evaluate your needs. They should ask about any specific wants and needs, problem areas, frequency of cleaning desired, security requirements, and scheduling. The goal of the walkthrough is to tailor a cleaning program specific to your office and provide an accurate quote.

You should be prepared to define what services you require, how often you want the services performed, and describe any special requirements or pain points. The walk-through is the perfect time for you to ask some key questions as well. Here are five tips for getting the most out of the walkthrough:

Ask for References

An established office cleaning company should be able to provide you with a variety of references from companies they have worked for and they should be happy to do so. When confirming these references be sure to ask how long they have had a relationship with the cleaning company and if there are any issues that they would like resolved.

Do They Have Liability Insurance

All office cleaning companies should be able to provide you with proof of insurance and a verifiable business license. You should also ask to see their general and workers’ compensation certificates. Any office cleaning company that can not provide these documents should not be hired.

Do They Maintain Experienced Staff

Be sure that your office cleaning company hires, trains, and maintains experienced staff.  You want to ensure that the crews they are sending to clean your offices are professional and understand how to perform their job. You do not want a company that uses cash-paid day workers to fill gaps in their employee roster. These workers are typically not on the company payroll and are not covered by the company’s insurance.

Do They Have Established Cleaning Procedures

Experienced commercial office cleaning companies put processes and procedures in place to ensure consistency and to promote a more efficient workforce. A company that fails to do this is likely inexperienced and less efficient. Many professional companies will produce customized checklists for their cleaning crews that are specific to each clients’ needs. You should ask if this is the case.

Do They Have MSDS Lists

Material Data Safety Sheets are an important part of a commercial cleaning company’s safety protocols. Any business that handles chemicals, even if they’re not considered dangerous, should keep an MSDS for each substance. The MSDS informs workers about chemical reactivity with other chemicals, whether it is flammable, exposure risks, and other characteristics that are essential to handling chemicals safely and responsibly.

08 May 2020
restroom cleaning

Your Public Restroom and Your Reputation

Your business’ reputation is one of your most important assets, and as a business owner, you likely invest a great deal of time and effort into nurturing it. Reputation is not something that you can buy, it is a reflection of other people’s opinions and impressions of your business, its employees, and its services. Making a good first impression is the first step toward building a positive reputation.

While most business owners recognize that cleanliness is important to making a good first impression, many do not extend that philosophy beyond the lobby and reception area. Despite the common sense appearance of this thought process, you might be surprised to learn that customers are likely more concerned with the cleanliness of your restrooms.

According to a survey conducted by Bradley Corporation, the cleanliness of your restrooms is a major deciding factor with regard to customer perceptions of your overall business. According to the survey results:

  • 69% of customers believe an unclean restroom indicates insufficient management
  • 67% of customers experience a lowered opinion of the company when restrooms are dirty
  • 63% of customers equate an unkempt restroom with a low degree of care for visitors’ comfort by the company

Each statistic makes it painfully obvious that the cleanliness of your public restroom has a direct impact on your customers’ satisfaction levels.

What Can You Do?

While everyone appreciates a clean restroom, no one wants to clean them. For most businesses maintaining a clean and sanitary restroom can be challenging and many use a commercial cleaning company to do the job for them. The key here is hiring the right company.

When considering commercial cleaning companies to manage your restroom cleaning needs there are several important things to consider. Obviously you want a company that is experienced, but you also want a company that can manage all of your restroom needs.

Your commercial cleaning company should:

  • Clean and disinfect all areas of the restroom with particular emphasis on high-touch areas like door handles, stall doors, faucets, hand dryers, and dispensers.
  • Clean and disinfect toilets and urinals, including hard to reach areas behind toilets and urinals
  • Clean and sanitize floors, walls, and countertops
  • Clean and sanitize sinks
  • Empty trash
  • Restock soaps, toilet paper, paper towels, feminine hygiene products, urinal cakes, and other restroom supplies.

Having a commercial cleaning company manage your restroom cleaning needs ensures that your restrooms are an asset to your company and that they reflect a positive image for your business. Your customers will appreciate it, your staff will appreciate it, and you will be assured that your clients and customers are not forming poor opinions of your business due to poor restroom maintenance.

 

 

27 Apr 2020
polished concrete

Top Tips For Maintaining Polished Concrete Floors

polished concrete

The good news is that while polished concrete floors are not maintenance-free, they generally are easier to maintain than other types of decorative concrete floors since they require no waxing or sealers. Still, without proper maintenance, your beautiful concrete floors will eventually lose their luster. This is especially true of floors in high-traffic environments like retail stores and commercial facilities.

Here are a few pro tips for maintaining your polished concrete floors:

1) Frequent Dust Mopping

Dust and dirt particles are abrasive and can scratch and mar the surface of your polished concrete, dulling the shine. Frequent dust mopping helps reduce the amount of dirt and abrasives present on your floors and will promote a longer-lasting luster.

2) Wet Mopping

Even with frequent dust mopping, more stubborn dirt particles will persist and you will need to use a wet mop to remove these particles. Always use clean water, a clean mop, and a pH neutral cleaning agent formulated to suspend dirt particles. While a mop and bucket are likely sufficient for smaller areas, an automatic scrubber with non-abrasive pads makes larger areas much more manageable.

3) Clean Spills Immediately

Spills and stains are the nemeses of polished concrete and should be addressed immediately so they are not absorbed into the concrete.  Use clean water and a pH neutral cleaning agent to address stubborn spills and allow the cleaner enough time to break up any grease or grime before mopping. Do not allow the cleaner to dry on the surface as this too can damage the floor.

4) Use Floor Mats

In entryways and other high-traffic areas, consider using floor mats to protect your floors and to provide a means for people to wipe their feet upon entering your facility. Be sure to regularly vacuum your floor mats and remove them during wet and dry mopping. Just because they are there does not mean the floor underneath is maintenance-free.

5) Burnish Your Floors

Even with proper maintenance concrete floors may eventually lose their luster. If your polished concrete loses its shine you should have your floors burnished. This will bring back the original luster and leave your floors shining like new again.

Need help maintaining your polished concrete floors? Complete Care Maintenance can help! Call us at 1 (609) 275 8227  for a free no-obligation quote.

 

18 Apr 2020
office cleaning

Spring Cleaning Your Office

office cleaning

Spring cleaning is something that many of us do at home when the weather begins to warm up, but it is also a great time to get your office spruced up. The long cold winter month can take a toll on office floors and windows and every office can use a good thorough cleaning at least once a year. If you’re ready to give your office a much-needed refresh, here a few tips to help make your spring cleaning efforts pay off.

Plan and Stay Ahead

Believe it or not, many businesses get the spring cleaning bug and professional office cleaning companies are often quite busy this time of year. You will want to plan ahead and set a specific date and time to have your office professionally cleaned. Take the time to fully evaluate your office cleaning needs and find a provider that can manage it all. A good office cleaning company will be happy to schedule in advance and most will provide after-hours services to avoid business interruption.

Floors Require Special Attention

The winter months are particularly hard on your office floors. Whether your floors are hardwood, tile, polished cement, or carpet they need to be professionally cleaned. You will want to ensure that the cleaners you hire have experience with a variety of floor types and that they have the knowledge and equipment to do the job right. Nothing will brighten your offices like freshly polished floors and deep-cleaned carpets.

Don’t Forget Windows And Doors

Entry doors and windows are also hard hit during the winter months and they are high-touch surfaces that require disinfection. Not to mention, they are often the first thing that clients and customers see when they visit your office. Ensuring that these areas are squeaky clean will promote a good first impression. A quality commercial cleaning company will pay particular attention to these areas.

Never Ignore Conference And Break Rooms

Conference and break rooms are often forgotten when people think of places in the office that may need some attention. These are areas where employees gather, prepare food, eat, drink, and kick back.  These areas in your office can harbor all manner of germs and bacteria and they deserve a thorough cleaning and regular maintenance.

Desks, Electronics, And Office Equipment

Believe it or not, the average office desk harbors more germs and bacteria per square inch than the typical toilet seat. Yikes! The same is true of electronics and office equipment. Just consider how many germs might be present on the office phone or copy machine. These are high-touch items that need to be cleaned and disinfected regularly.

Restrooms

One thing is true about restrooms: everybody wants a clean restroom, but nobody wants to clean the restroom. Still, if you are like most businesses, you likely clean your restrooms on a daily basis. The question is, just how clean are they. While you are having professionals clean the other areas of your office, it makes sense to let them put their expertise to work in your restrooms.

Get Started Today

Complete Care Maintenance understands that every office is as unique as the people that run them. This is why our services are based on the needs and requirements of your office or office building. We will work with you to put together a custom spring cleaning plan for your office and get your spring cleaning done right! Do not settle for anything less than high-quality office cleaning services. Contact the experts of Complete Care Maintenance at 1 (609) 275 8227  and let us help get your office building ready for spring!

 

08 Apr 2020
clean lobby

A Clean Lobby Makes a Great First Impression

clean lobby

First impressions are everything and for many of your customers, your office lobby is their first opportunity to take stock of your company. While it is important to maintain cleanliness in all areas of your organization, the lobby should be a priority. Below are just a few tips that will get you on your way to making a great first impression with your office building’s reception area.

Pay Attention To Your Entryway

Let’s face it, your main entryway is easily one of the most trafficked areas in your building. It is where nearly everyone enters and exits the building. Because there is so much foot traffic in your entryway the floors accumulate more dirt and grime and doors and windows tend to get smudged.

It is important to ensure that carpets and floors are properly maintained in this ever so visible space. Daily vacuuming and/or dust mopping should be a priority as should attention to any spills or stains.

Do not forget the doors, windows, and outside entryway as well. Debris outside your lobby, smudges on the glass doors, and noticeably dirty door handles are not going to give your clients a positive impression of your business.

Desks And Reception Area

A clean and tidy reception desk helps make for a good first impression. Like your entryway, the reception desk gets a lot of traffic. Be sure that carpets and floors receive the attention that they should and always maintain a clean desk.

Do not forget the chairs in waiting areas, these too are well-used and should be cleaned on a regular basis. Nobody wants to sit in a chair with noticeable stains or accumulated dust.

Shed Some Light On Your Windows

Natural sunlight is a great way to brighten the office and give it a more airy feel however that sunlight often reveals dust, smudges, and other noticeable dirt not always visible under artificial light. Be sure that your windows are cleaned both inside and out on a regular basis, so you and your clients can enjoy the natural light without the unsightly smudges.

Do not forget the window sills as they are natural dust collectors. Be sure to wipe them down when cleaning the glass.

Bad Smells Leave Bad Impressions

Sometimes when we spend too much time in a building we become immune to the odors that persist there. A dirty ventilation system can be a source of unpleasant odors and clients will certainly notice if your lobby smells bad. Dust, dander and other contaminants that accumulate on a daily basis can build-up in the ventilation system leave your lobby smelling stale.

Regular dusting of surfaces (including high-surface areas) and daily cleaning can help mitigate this problem. If the smell persists, it may be time to call a professional to clean out your ducts.

A Good First Impression Is Easier Than You Think

Establishing a great first impression with your office lobby is easier than you think. Take the first step and establish a cleaning regimen with your trusted commercial cleaning service company. Your clients or customers will notice a clean and professional ambiance to your workplace.  Start making those first impressions count and contact us today.

30 Mar 2020
office cleaning

5 Reasons To Hire a Professional Office Cleaning Company

Wondering if hiring a professional office cleaning service is worth it? Is it just another expense, or is it an investment with tangible returns? Keeping up appearances is important to any company that values productivity and employee health and many office managers opt for professional office cleaning  Are these individuals just suckers, or do they know something that you do not?

Here are five reasons why smart companies are hiring commercial cleaning companies to manage their office cleaning needs:

1) You Did Not Hire Your Staff To Clean

Even if your staff is just a handful of people, expecting your staff to maintain a clean office environment is a hit or miss solution at best. Every member of your office team is trained to manage specific tasks for your company, likely none of which involve proper cleaning. When you include cleaning as part of their job duties you are reducing their productivity with regard to the tasks they are trained to do.

Having a commercial cleaning company manage your office cleaning allows your employees to dedicate their time to the tasks they were hired to do. This increases their productivity and the productivity of your office overall.

2) Professionals Use The Best And Safest Cleaning Products And Equipment

If you’ve never done janitorial work before, you may be unaware of just how far cleaning products and services have come. Cleaning products have gotten safer and more effective. Professional office cleaning companies are often the first to take advantage of the advances in cleaning products and equipment.

These companies have their hand on the pulse of the cleaning industry and like any business, they strive to find ways to be more efficient and more effective. This means that they can accomplish a more thorough clean in a more efficient manner than the typical office staff.

3) Office Cleaning Companies Are Trained To Clean

Unlike your office staff, office cleaning crews are trained in the most effective and efficient cleaning practices. They know to pay particular attention to high-touch areas, how to limit cross-contamination, and how best to clean floors, office equipment, and other surfaces to avoid damage and enhance longevity.

It is almost a certainty that a quality commercial cleaning company will leave your office cleaner and more sanitary than your office staff will on their best day.

4) Reliable Source Of Cleaning Supplies

Many commercial cleaning companies will restock essentials like toilet paper, paper towels, hand soaps, and other cleaning supplies at substantial savings to you. Most of these companies buy supplies in bulk and at near wholesale prices. These savings are often passed on to you in the form of flat-rate supply refills and sub-retail pricing.

In addition, your commercial cleaning company will ensure that these necessities are always readily available, meaning you never run out of hand soap, toilet paper or paper towels.

5) Saving You Money

In the long-run, hiring a quality office cleaning company can actually save you money. When you add up the savings on supplies, the reduced sick days and healthcare costs, increased productivity, and proper care of your tangible assets (equipment, flooring, etc.), hiring a commercial office cleaning service is an investment that reduces long-term costs and p[rotects the health and well-being of your clients and staff.

 

15 Mar 2020
medical facility cleaning

Best Practices For Urgent Care Cleaning

Do not underestimate Urgent Care cleaning best practices!  Professional cleaning is an essential maintenance practice at Urgent Care clinics.  Germs on surfaces, airborne threats, and other pathogens can spread quickly.  Without a proper cleaning plan in place, contamination can become an unhealthy problem.

Ideally, urgent care clinics will retain the services of a respected commercial cleaning service provider. A professional commercial cleaning company will understand the complexities of urgent care cleaning and have the tools and training already in place to perform a thorough cleaning.

Companies familiar with medical facility cleaning will already have a plan in place that can be customized to meet the needs of your facility. To ensure that your commercial cleaning provider is proficient in medical facility cleaning, take note of the following best practices:

1.  Target High-Touch Surfaces

Any facility sanitation plan should focus on high-touch surfaces. These are the. surfaces that are most often touched like bed-rails, counter-tops, restrooms, door handles, medical equipment, etc.  Bacteria is most likely to be found on these surfaces and they should be sanitized regularly.

A professional cleaning company will target these areas using commercial grade disinfectants and clean microfiber cleaning cloths or disposable disinfecting wipes. However, even with regular commercial cleaning services, it is important for staff in a medical setting to maintain the cleanliness of these surfaces throughout the day.

2.  Limit Cross-Contamination

Cross-contamination is the act of transporting germs and bacteria from one place in a facility to another and can be done unintentionally during cleaning. For instance, a custodian could wipe down a toilet that was exposed to norovirus and then use the same cleaning tool to wipe down the sinks, spreading the virus.

Urgent care centers have different types of rooms that serve various purposes and there is often a tendency to assume that some areas are more susceptible to germs than others. The reality is that nearly every inch of your facility has the potential to harbor germs.

Your commercial cleaning company should be well aware of these facts and should approach the cleaning of your facility accordingly. They should never use the same mop and/or cleaning cloth in different areas of the facility, should always use commercial grade disinfectants, and should follow a prescribed cleaning plan.

Many professional cleaning companies use color-coded microfiber cloths and mop heads to help limit cross-contamination. For instance, red will be used for sanitary appliances, restroom floors, toilets, and urinals. Yellow is used for restroom sinks, towel dispensers, hand dryers, soap dispensers, door handles, and walls. Green is used for general food and bar cleanup in non-preparatory food areas, such as lunchrooms and breakrooms. And blue is used for areas such as hallways, offices, and classrooms.

3.  Reduce Airborne Threats

An Urgent Care center cleaning plan should take into consideration airborne threats. These threats can be caused by improper disposal of hazardous materials or using the wrong equipment. To reduce airborne risks, be sure to use HEPA filter vacuums and microfiber towels.

Additionally, proper waste disposal is essential. For example, avoid pushing air out of a utilized trash container.  This will send bacteria into the air.  Likewise, failing to roll up soiled bed sheets or fabrics can create airborne bacteria.

Complete Care Maintenance – Your Healthcare Facility Cleaning Vendor

Need help with your Urgent Care cleaning program?  We provide full-service medical office and urgent care center cleaning.  Of course, we follow Urgent Care cleaning best practices.  Contact Us today to learn more about our medical facility cleaning expertise. We offer customized cleaning plans to suit your facility and have extensive commercial cleaning experience in the healthcare field.  Finally, you’ll appreciate our professional and responsive approach!