31 Dec 2021
happy new year


2021 was a difficult year for many and most of us are glad to see it in the rearview mirror. With the ongoing pandemic, political divisiveness, zoom meetings, and virtual classrooms, 2021 was a year turned upside down. So we’re ready to say goodbye to 2021 and hello to 2022 but before we do, we thought we would bring back some of our most-read posts from last year. Read through them one last time and then set your sights on the new year!


Even if you vacuum your carpets on a regular basis there are still some pretty nasty things hiding in those carpet fibers. According to microbiologist Dr. Philip Tierno of NYU Langone Medical Center, carpet can contain a shocking 200,000 bacteria per square inch. That’s more than your toilet seat!

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Are you feeling a little underserved by your cleaning service? Have they become complacent in their cleaning duties and no longer go the extra mile to make your facility shine? Has the cost of the service steadily increased without any recognizable benefit to you? If you answered ‘Yes’ to any of these questions, it might be time to consider a new provider. Here are five signs that you need to fire your cleaning service and look for a new provider:

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There is no denying it. The new normal demands that everyone steps up their cleaning and disinfecting protocols and procedures.

Let’s put all of our cards on the table and stop him-hawing around. There is no denying that the Covid-19 pandemic has ushered in a new normal for all of us and change is in the air. There is no longer time for a wait-and-see mentality. We have waited. We have seen. The elephant in the room can no longer be ignored.

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Oftentimes the spread of germs is facilitated by cross-contamination. Cross-contamination is defined as the transfer of bacteria or other microorganisms from one substance to another. Surprisingly, cross-contamination often occurs as a result of cleaning. While this may sound counter-intuitive, poor cleaning practices are a major source of cross-contamination. Professional cleaning companies recognize this fact and put in place procedures and protocols that are designed to mitigate the risk of cross-contamination.

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Unless you have been living under a rock, you have no doubt seen the effects of the current labor shortage. With businesses across the country navigating the troubled waters of reopening amidst an ongoing pandemic, the lack of qualified workers is a menacing problem. The COVID-19 pandemic has changed consumer expectations and business owners know that they need to provide a visibly clean and sanitary environment if they are to survive. Upgrading cleaning and disinfecting protocols are imperative, but finding the staff to manage these additional duties is proving difficult. In response, many businesses are turning to commercial cleaning services to fill the gap.

Keep Reading


Medical facility and hospital cleaning is serious business. Proper cleaning and disinfecting is crucial to overall health and safety and is a vital aspect of any infection control program. And while hospitals and medical facilities are very stringent with infection control protocols, recent studies show that there are still areas within these facilities that are routinely overlooked. Here are five areas within your medical facility that cleaning crews might be missing:

Keep Reading

20 Dec 2021
office cleaning


office cleaning

The start of the new year is the perfect time to consider hiring a professional office cleaning service. With the health concerns of 2021 lingering into the coming year, maintaining a clean and healthy office should be a top priority. Celebrate the new year with a trusted office cleaning company

Commercial office cleaning will help to keep your workplace clean and sanitary. It will also alleviate the workload and headaches of coordinating your facility’s cleaning regimen. Complete Care Maintenance can help with all of your office cleaning needs with custom cleaning solutions at affordable prices.

Office Cleaning Services Customized Your Unique Needs

Every office environment is different. While most offices have a break-room, bathrooms, designated work areas, and communal areas, others may include reception areas, elevators, and even onsite fitness facilities. 

Complete Care Maintenance performs an onsite evaluation of your facility that considers the size of your office space, the number of employees, high-traffic areas, and more. Using this information, we develop a custom cleaning plan for your business. We take into account your privacy and security protocols, business hours, and workflow to recommend the right office cleaning services and schedule to meet your unique needs.

We will not recommend a service that does not make sense for your business and we will not overlook services that are essential.

Established Office Cleaning and Disinfecting Protocols

After visiting your facility we develop a cleaning plan that takes into account the physical make-up of your office building. We consider what areas need to be cleaned first, the number of cleaning cloths and mop heads required, the number of cleaning staff, etc. This helps to ensure a consistent and efficient office cleaning.

Planning ahead helps us to delegate appropriate resources and define a cleaning process that eliminates cross-contamination, allows for disinfectant dwell time, improves worker efficiency, and ensures a thorough clean.

Environmentally Friendly Products and Practices

Complete Care Maintenance proudly offers environmentally friendly office cleaning services. We use Green Seal Certified cleaning products, micro-fiber technology, HEPA filtered vacuums, and eco-friendly janitorial supplies. We comply with local waste and recycling regulations in an effort to reduce waste and utilize recycled paper and plastics.

Not only is this approach better for the environment, but it also is safer for the people who work in and visit your office. Green cleaning helps eliminate the use of chemicals that produce volatile organic compounds (VOCs). VOCs can negatively affect people’s health, irritate the eyes, nose, and throat. They are especially dangerous for those with asthma or other respiratory diseases. 

Resolve To Keep Your Office Clean And Healthy In 2022

A New Years’ resolution that focuses on a cleaner, safer office is a great way to start the new year. With Complete Care Maintenance managing your office cleaning program, it is a resolution we guarantee will be kept. 

Not only will you feel good about following through on your New Years’ resolution, but you will enjoy all the benefits that professional office cleaning provides.

  • Happier, more productive staff
  • A safer, healthier workplace
  • Improved client perception
  • More time to focus on your business
  • Environmental consciousness

Let Complete Care Maintenance help you to keep your New Years’ resolution this coming year. Call or contact us today for a free consultation and no-hassle office cleaning quote.

10 Dec 2021
green cleaning


green cleaning

Green cleaning means more than using environmentally friendly cleaning solutions. Environmentally sound cleaning processes involve the use of proper chemicals, materials, equipment, and procedures designed to reduce negative impacts on the environment. 

Green Seal cleaning products, HEPA filter vacuums, microfiber cleaning cloths, and eco-friendly plastics and paper products all contribute to the success of a green cleaning program. In fact, even the way we clean can have a significant impact on the effectiveness of green cleaning.

While switching to a green cleaning program may require a little forethought and some upfront expense, the benefits are many. Here are four great reasons to go green:

1) Protecting The Environment

The number one reason to switch to a green cleaning program is the environment. Using eco-friendly cleaning procedures not only improves your immediate environment (i.e. your office, home, or commercial building), but eco-friendly cleaning is better for the natural environment as well.

Green cleaning practices help to reduce waste, avoid chemical pollutants, encourage recycling, and reduce water usage. In addition, going green when cleaning can lessen water pollution, air pollution, climate change, and ozone depletion. All of these impacts are beneficial to our natural environment and all the living things that rely upon it. 

2) Green Cleaning Improves Indoor Air Quality

Traditional cleaning chemicals often contain chemicals that can negatively impact indoor air quality. Chief among these are what are known as volatile organic compounds (VOCs). VOCs can cause headaches, respiratory irritation, and other symptoms that affect health and productivity. In addition, traditional cleaning equipment and procedures also contribute to poor indoor air quality.

Green cleaning chemicals are intended to be low-VOC, contain no known carcinogens, are non-toxic, and are biodegradable. They are also fragrance-free. These attributes help reduce the number of pollutants released into the air. In addition, the use of microfiber cleaning cloths and HEPA filtered vacuum cleaners helps reduce the amount of dust and other pollutants in your indoor space.

3) Reducing Cross-Contamination

Green cleaning procedures involve the use of microfiber cleaning cloths, dust cloths, and mops. Microfiber is proven to trap more dirt than traditional cleaning materials. This helps to reduce cross-contamination by ensuring that dirt and bacteria are being trapped in the microfiber as opposed to simply being pushed to other areas of the facility.

4) Green Cleaning Promotes Recycling

A proper green cleaning program promotes recycling. Green cleaning solutions are often packaged with recycled materials and are also refillable, reducing waste. Microfiber cloths and mop heads can be cleaned and reused. Your green cleaning program should also utilize recycled paper products for kitchens and restrooms as well as mop buckets and trash cans produced from recycled materials.

Is Your Facility Ready To Go Green?

Complete Care Maintenance can help your facility go green with green cleaning programs customized for your business. Call or contact us today to learn how we can help. 

01 Dec 2021
carpet cleaning

Carpet Cleaning Mistakes To Avoid


carpet cleaning

The carpet in your home, office or workplace represents a significant investment, and failure to properly care for your carpet can lead to reduced lifespan and costly replacement. On the other hand, if you take good care of your carpet it can last for years. Unfortunately, many people make mistakes when it comes to carpet cleaning and maintenance.

Dirty carpets are not only unsightly, but they harbor a lot of dirt, dust, and pollutants which can break down carpet fibers. A recent study by Dr. Philip Tierno of NYU Langone Medical Center found that a single square inch of carpet can contain as many as 200,000 bacteria. The pollutants and bacteria in your carpets can wreak havoc on allergy sufferers and those with respiratory illnesses.

Obviously, it is important to clean and maintain your carpets both at home and in the workplace. The key is to do it properly and avoid these common carpet cleaning mistakes:


Neglecting Regular Vacuuming

Aside from periodic professional cleanings, the best way to maintain your carpets is with regular vacuuming. A high-quality vacuum can remove more than 80% of dry soil and pollutants from your carpet. Vacuuming should be done at least twice a week and more often in high-traffic areas. Vacuuming lifts out dirt and dust that breaks down carpet fibers and also lifts the carpet fibers to provide a much fuller look and feel.

Many people fail to vacuum regularly or vacuum their carpets too quickly. Vacuuming should be done slowly with a smooth back and forth motion to allow for deeper, fuller cleaning.

Using Rented Carpet Cleaning Machines

While it may seem like a cost-effective option when your carpets are due for a deep cleaning, rental carpet cleaning machines are nowhere near as effective as the high-pressure cleaning provided by professional carpet cleaners.

In some cases, a rented carpet cleaning machine will actually do more harm than good. These machines are often ineffective at extracting the water and shampoo used to clean your carpets. This leaves the carpet wet for an extended period of time which can encourage the growth of mold and mildew.

Using The Wrong Stain Removal Product

Carpet fibers are made from a variety of different materials and stain removers will react differently to different carpets. Just read the label on any carpet stain removal product. You are bound to see a disclaimer instructing you to test the product on a small inconspicuous area before using it.

It is important that you follow this recommendation as some chemicals will react poorly with some carpets and can lighten or darken your carpet. It may even cause the stain to bleed making it even more unsightly.

Using Cheap Carpet Deodorizers

Powder carpet deodorizers can result in the buildup of gunk in your carpets. These powders are difficult to remove even with a quality vacuum and can even make a mess of your vacuum. Over time the leftover powder gets ground into your Capet fiber and causes the fibers to break down.

We should note that powder deodorizers do not remove odors from your carpets, they simply mask them. This can lead to a false sense of cleanliness that may delay a needed professional cleaning.

Not Using A Professional Carpet Cleaning Service

The best way to maintain your carpets and extend their useful life is by having them regularly cleaned by a professional. Most carpet manufacturers recommend regular steam cleaning and some carpet warranties are contingent upon regular professional cleanings.

At Complete Care Maintenance, we utilize a high PSI steam injection process that deep cleans your carpets. This is followed up with a high PSI extraction that removes almost every ounce of dirt, grime, bacteria, and moisture leaving your carpets looking and feeling like new.

20 Nov 2021
floor care

Winter Floor Care Tips

floor care

Winter is just around the corner, and with it comes snow and ice, slush and salt, mud and grime. Whether you manage a retail store, office complex, distribution center, or a hotel, your floors are easily one of your most expensive assets and Winter is hard on your floors! Here are some floor care tips from the professionals at Complete Care Maintenance to help you take care of your floors this winter.

Winter is the one season when most of us close our windows and doors in an effort to keep the elements at bay. It is also the one season that seems to make it impossible to keep those very elements from entering our homes and businesses. Snow, salt, slush, and mud are constantly being brought into our dwellings on our feet and the feet of others, inevitably making a mess of our floors.

As if the aesthetics of this wintery mess are not enough, wet and muddy floors also present a real safety hazard for those that walk on them. In addition, the effects that extreme temperature changes, rain, snow, ice, and salt have on our floors can be very detrimental. Over time this can lead to costly repairs or replacement.

Floor Care Tips For Different Floor Types

There is no one-size-fits-all when it comes to proper floor care. Different floor types require different approaches to cleaning and maintenance, approaches that a professional floor care company will thoroughly understand and be able to implement for you.

Wood Floors

Wood floors expand and contract in response to temperature and humidity changes. In the cold winter months, wood floors will contract to leave gaps between planks. While this is normal behavior for a wood floor, it presents additional challenges for cleaning the floors. Water, dirt and salt will often settle in these gaps and can damage the wood and prevent the gaps from closing when the weather warms. It is important that all foreign materials be removed from these gaps to ensure the health of your wood floors.

Thorough cleaning and polishing of your wood floors prior to the winter months can help mitigate the damaging effects of water, ice, dirt, and salt. Regular professional wood floor cleaning services will ensure that your floors retain their health and beauty throughout the coming year.

Tile Floors

While tile floors fare better under harsh winter conditions, they still require proper care and regular maintenance. Different types of tile require different cleaning methods and chemical cleaning products. Some tile floors react poorly to harsh chemicals and abrasive cleaning techniques while others require more rigorous cleaning.

In the winter months, the grout between tiles can become discolored and dirty. Regular professional grout cleanings will ensure that your floor’s grout will retain its integrity and color, leaving your floors clean and inviting.

Linoleum Floors

Linoleum is a popular flooring choice because it is inexpensive and generally easy to care for, however, during the winter months excess sand, dirt, and salt can threaten your linoleum’s finish. These materials are abrasive and can scratch, mar, and dull the floor’s finish. During these more challenging seasons, it is important to pay additional attention to your linoleum and step up your floor care program accordingly.

Like all types of flooring, linoleum requires specific cleansers and techniques to ensure proper care. If you are uncertain how to care for vinyl or linoleum floors, contact a professional floor care specialist.


Carpet needs more frequent vacuuming during the winter months due to the elements and more time spent indoors. Wet shoes carrying dirt, salt, and deicing chemicals can quickly cause staining and visible ‘traffic paths’ on your carpet. If this debris is not fully removed with regular vacuuming and deep cleaning, it can break down carpet fibers and decrease the lifespan of your floor covering.

Regular vacuuming, spot treatment of spills and stains, and mid and postseason deep cleaning by a commercial carpet cleaning company will help your carpet look great throughout the Winter season and beyond. Check to see if the commercial carpet cleaning services near you offer any seasonal carpet cleaning specials this time of year.


Need Help With Your Winter Floor Care?

Complete Care Maintenance has decades of experience caring for floors of all types. Call or contact us today to learn how we can help your floors this winter.

10 Nov 2021
help wanted

Commercial Cleaning Helps Businesses Through Labor Shortage


commercial cleaning

Unless you have been living under a rock, you have no doubt seen the effects of the current labor shortage. With businesses across the country navigating the troubled waters of reopening amidst an ongoing pandemic, the lack of qualified workers is a menacing problem. The COVID-19 pandemic has changed consumer expectations and business owners know that they need to provide a visibly clean and sanitary environment if they are to survive. Upgrading cleaning and disinfecting protocols are imperative, but finding the staff to manage these additional duties is proving difficult. In response, many businesses are turning to commercial cleaning services to fill the gap.

With the continuing impact of the COVID pandemic, changing consumer expectations, and a looming labor shortage, hiring a commercial cleaning company makes a lot of sense. It helps ensure a safe environment for customers and staff, reduces absenteeism, and builds consumer confidence. All while eliminating the need for in-house cleaning staff and the added expense of cleaning equipment, chemicals, and supplies.



Reduces The Need To Hire

When a business outsources it cleaning and disinfecting duties to a commercial cleaning company it no longer has to hire additional in-house staff to manage the increased workload new cleaning protocols require. 

Let’s face it, hiring staff is expensive. There are ads to run, interviews to conduct, background checks, training, and other onboarding expenses of both time and money. Outsourcing your cleaning and disinfecting needs to a facilities management company shifts this burden to the contractor. 

Eliminates The Need Train

While most businesses recognize the increased need for cleaning and disinfecting, few business owners truly understand the underlying processes that accomplish these goals. They not only need to educate themselves about proper cleaning and disinfecting protocols, but they must then pass that knowledge onto their staff. Hiring a commercial cleaning company puts knowledgeable staff at your fingertips right from the start.

Reduces The Cost Of Supplies 

Cleaning equipment, chemicals, and supplies are costly. Especially if you are buying in small quantities from your local; supply store. In addition, the cost of purchasing and maintaining expensive cleaning equipment adds an additional financial burden. We are not talking about mops and buckets. We are talking about commercial-grade vacuums, industrial floor scrubbers, and other cleaning equipment that most businesses do not consider.

A quality commercial cleaning service provider will have quality equipment, will provide all of the necessary chemicals and supplies, and will store and maintain it. In addition, a commercial cleaning service provider may have access to chemicals and equipment that would be difficult for an average business to obtain. Think electrostatic sprayers or cold-fogging machines.

Improves Employee Satisfaction

In the midst of a labor shortage, the last thing you need is to begin losing staff. Ensuring employee satisfaction helps to reduce turnover rates and absenteeism. Studies show that employee satisfaction also impacts productivity and motivation.

Asking your staff to take on additional duties like cleaning the restrooms, or scrubbing the floors is not likely to improve their level of job satisfaction. In many cases, employees site increased workload as a reason for leaving their jobs, and right now, they are quitting in droves.

Hiring a commercial cleaning service means your staff will not be responsible for the cleaning of your facility. It also means that they will be working in a clean and safe environment – another major aspect of employee satisfaction.


Call or contact Complete Care Maintenance to learn how we can help your business survive in these uncertain times.

30 Oct 2021
commercial cleaning

Commercial Cleaning Services to Make Your Business Stand Out

As states throughout the U.S. ease Covid-19 restrictions, business owners are navigating the reopening process. While getting back to the workplace is a welcome change for many people, it presents many unique challenges. Hiring a commercial cleaning service may help your business overcome some of these challenges.

About 80% of small businesses in the U.S. have partially or fully reopened. Still, many expect the impacts of the pandemic to linger. According to a U.S. Chamber of Commerce poll, 55% of business owners believe it will be six to 12 months before the economic climate returns to normal.

One of the most notable impacts of the pandemic is customer expectations with regard to cleanliness. Customers today expect businesses to adhere to strict cleaning and disinfecting protocols and many will walk out if their standards are not met. This is why nearly half of small businesses surveyed in the aforementioned U.S. Chamber of Commerce poll said they plan to increase their cleaning and disinfecting protocols.

One way businesses can meet customer expectations for cleanliness is to hire commercial cleaning services to manage their facilitys’ cleaning needs. For most businesses the advantages of hiring professionals are clear.

How Commercial Cleaning Services Can Help

  • Trained and Dedicated Staff – Rather than absorbing the cost of hiring, training, and managing in-house cleaning crews, many businesses will hire commercial cleaning professionals. Qualified commercial cleaning companies already have trained staff that knows how to clean and disinfect. Properly trained professional cleaning crews follow strict protocols to ensure that surfaces are both clean and sanitized. Plus, their knowledge and experience allow them to hit the ground running.
  • Tools and Equipment – In order to increase cleaning protocols businesses will need to invest in cleaning chemicals, tools, equipment, and protective gear. By hiring a commercial cleaning company they can avoid the initial and ongoing costs associated with those tools and equipment.
  • A Deeper Clean – Well-organized and professional cleaning crews are very good at their jobs. They clean areas that most people would overlook. In addition, commercial cleaning crews are trained to clean properly. They know how to identify and disinfect high-touch surfaces. They understand the dangers of cross-contamination and are trained to mitigate it and they understand the cleaning and disinfecting process.
  • Consumer Perceptions – Most consumers believe that commercial cleaning crews are better at cleaning than a company’s regular staff and that perception is generally true. Even with a well-defined training program and dedicated staff, it is unlikely that your day-to-day employee will match the cleaning standards of a commercial cleaning crew.

Advertising Your Commitment to Cleanliness

Regardless if you opt to perform cleaning and disinfecting duties in-house or hire a commercial cleaning company, there are costs involved. It is important for businesses to ensure that those costs realize some return on investment. Here are some ways that you can advertise your commitment to cleanliness and help your business stand out:

  • Ask For or Purchase Signage – Many commercial cleaning companies will provide window stickers or signage that can help you promote your cleaning protocols. Adding a simple sign at the entrance to your establishment that reads “Cleaned and Sanitized by Complete Care Maintenance” can help your customers and staff to feel safer.
  • Hire Porter and Matron Services – Ask your commercial cleaning company if they offer porter and matron services. These services provide onsite cleaning staff to maintain your facility’s cleanliness during regular business hours. There is no better way to advertise your commitment to cleanliness than having cleaning staff actively working during business hours.
  • Provide PPE and Hand Sanitizer – Providing disposable face masks and well-marked hand sanitizing stations throughout your establishment lets customers know that you care about their well-being. Encourage your staff to utilize these facilities as well.

Want to Learn More About Commercial Cleaning Services?

Complete Care Maintenance can show you how to make your business stand out with regard to health and cleanliness. Call or contact us today to learn how our commercial cleaning services can help!

20 Oct 2021
office cleaning

Office Cleaning Protocols For Flu Season

Flu season is a productivity killer. According to the Centers for Disease Control, U.S. employees miss 17 million days of work each year because of the flu, costing employers an estimated $7 billion in lost productivity. This flu season is complicated by the ongoing COVID-19 pandemic, another productivity killer. In fact, an analysis by the non-profit Integrated Benefits Institute (IBI) found that spending for absent workers due to the coronavirus is estimated to total $50.5 billion. Now is the time to review and update your office cleaning protocols to prepare for this double threat.

Review Current Office Cleaning Protocols

A good place to start is by reviewing your current office cleaning protocols. Is your current cleaning regimen effective enough to mitigate the risks posed by both influenza and COVID-19?

Hopefully, you are being proactive in response to the ongoing pandemic. If so, your cleaning protocols have likely been upgraded in the last twelve months. If you are one of the millions of businesses that have enlisted the services of a commercial office cleaning service, you are already ahead of the game.

Even if you are utilizing a commercial office cleaning company, now is a good time to speak with them about what steps they will be taking to help mitigate the risks of the dual viral threat. Your office cleaning company should be able to tell you what steps they are currently taking to prevent the spread of germs and offer suggestions as to how to enhance your cleaning protocols.

What Your Cleaning Regimen Should Include

Your office cleaning regimen, be it in-house or outsourced, should include regular deep cleanings, high-touch surface disinfection protocols, and policies and procedures for avoiding cross-contamination. In addition, you should be considering ventilation system cleaning and pre-season carpet and upholstery cleaning.

Hot Spots and High-Touch Surfaces- Hot spots and high-touch surfaces are those areas that are shared and used frequently throughout the day. They typically include door handles and knobs, telephones, elevator buttons, shared office equipment, keyboards, computer mice, water coolers, coffee pots, and any common areas like restrooms, breakrooms, and kitchens.

These areas should be thoroughly cleaned and disinfected every day and routinely wiped down with proper disinfectants throughout the day.

Regular Deep Cleaning – Deep cleanings should be left to a qualified office cleaning company that has the tools and experience to do the job right. This type of cleaning is time consuming and requires experienced cleaning crews. A deep cleaning will include cleaning of areas that are not typically covered during routine upkeep.

A deep cleaning will include things like inside and behind refrigerators and microwaves, under cabinets, carpet, blinds/curtains, and upholsteries. It will involve detailed floor scsrubbing and polishing, comprehensive restroom cleaning and sanitization, thorough cleabning of workstations and common areas, and dusting of vents and baseboards .

Avoiding Cross-Contamination – This is another area where it pays to utilize a commercial office cleaning company. Commercial office cleaning staff understand the danger of cross-contamination and how to mitigate it. They follow a cleaning process which often utilizes color coded equipment for use in certain areas of your office to avoid moving germs and bacteria from one area to the next. They also have sufficient cleaning supplies so that they can replace cleaning cloths, mop heads, etc when cleaning seperate areas.

Need Help With Your Office Cleaning Protocols

Complete Care Maintenance can help you to evaluate your current office cleaning protocols and offer suggestions on how they can be improved. Call or contact us today and let us help your office stay safe and sanitary this flu season.