Author: mj@5150design.net

31 Jul 2020

Tips For Hiring Medical Facility Cleaning Services

Not every commercial cleaning company is suited for medical facility cleaning. There are certain standards that need to be met to protect you, your staff, and your patients. Regardless of the size of your facility, you need to hire a company that understands the uniques needs of the medical industry and has the training and expertise to meet those needs. Here are four tips for hiring a competent medical facility cleaning company:

1) Training

Because healthcare facilities represent unique environments with very specific cleaning requirements it is imperative that you hire a cleaning company that trains their employees specifically for healthcare facility cleaning. A quality healthcare facility cleaning company will be able to describe to you the type of training they provide to their employees to ensure proper policies and procedures are followed when working within a healthcare facility.

  • HIPPA Compliance – Any medical facility training program should include training on HIPPA compliance. All staff should be well educated and compliant with HIPPA standards as well as any internal policies with regard to patient privacy.
  • Bloodborne Pathogen Training – In addition to HIPPA training, cleaning staff should be in OSHA’s Bloodbourne Pathogens Standards. They should recognize that they are not to handle sharps or waste liners marked ‘Danger – Infectious Waste”.
  • Cross-contamination Avoidance – The last thing you want is a cleaning company that is spreading more germs than they are eliminating. Your medical facility cleaning company should have very specific policies and procedures in place to reduce or eliminate cross-contamination and all employees should be fully trained in this regard.
  • OSHA Compliance – The Occupational Safety and Health Administration sets standards for safe and healthy workplaces and work practices. These standards are designed to protect both the worker and the business. They include guidelines for safe chemical handling

2) Experience

Obviously you want an experienced commercial cleaning company to manage your medical facility cleaning program, but a company with experience specific to the healthcare industry is paramount. An experienced healthcare facility cleaning company has processes and procedures in place that are designed specifically for the healthcare industry.

They understand the unique needs of the healthcare industry, they understand the difference between cleaning and disinfecting and the need for both, and they understand the concepts of cross-contamination and Healthcare Acquired Infections (HAIs). While training and knowledge are invaluable assets, nothing can replace experience.

3) Employee Screening

As a healthcare facility administrator, you understand the importance of trustworthy staff. The healthcare industry is often home to vulnerable populations, sensitive medical records, and prescription drugs. Yours is an industry ripe for criminal activity and it is vital that whomever you hire to provide cleaning and disinfecting services vigorously screen heir employees.

Any medical facility cleaning service worth their salt should be able to provide detailed information with regard to their employee screening processes upon request.

4) Oversight

Even with proper training and employee screening, smart medical facility cleaning services always have a supervisor on site. This practice ensures oversight of the cleaning staff and gives you direct access to management personnel. Having a manager on-site allows you to immediately address perceived problems, request specific services, and address any other issues that may arise.

In Conclusion

Hiring a medical facility cleaning service is not a hit and miss process. You should do your research, interview prospective providers, and ask a lot of questions. Don’t trust your healthcare cleaning to amateurs, hire the best.

 

 

 

21 Jul 2020
property management cleaning

A Clean Property Is a Profitable Property

As of July 21, 2020, there were 114,405,611 renters in the U.S. and all of these rental properties are maintained by 23,492,343 landlords. That is a lot of property to maintain.

Many landlords hire a property manager to handle everything on their behalf. And one of the most important jobs of property management is keeping the building clean. In turn, many property management firms hire commercial cleaning companies to manage the cleaning of their properties.

Smart property management firms hire commercial cleaners because it makes good business sense. Cleanliness is one of the most important aspects of good property management, and a clean property is safer, more appealing to potential tenants, and more profitable overall.

Here are four good reasons to hire a professional commercial cleaning company to keep your rental property clean and inviting:

1) Curb Appeal

Long before your property management team sits down with a prospective tenant, that tenant is evaluating your property. Dirty parking lots, building exteriors, and outdoor common areas are a red flag to discerning tenants and can be a deciding factor when choosing to enter your rental office or go somewhere else. From swimming pools and tennis courts to parking garages and mailrooms, it is vital that these areas look there very best for potential renters.

A well established commercial cleaning provider will have the tools and resources necessary to properly maintain your property’s exterior. They can ensure that your parking lots, building exterior, and public-facing common areas are clean and inviting.

2) Rental Offices

The second step in the customer journey when evaluating a rental property is often the rental office. This is an area that a commercial cleaner can really help you shine. A clean and inviting reception area and rental office are essential to a good first impression, not to mention the health and welfare of you and your staff.

While you may feel that maintaining a clean office space is the responsibility of your staff, you would likely be surprised at the difference a commercial cleaner can make.

Professional office cleaners are well-versed in proper cleaning techniques, they have the right tools and equipment, the proper cleaning agents, and the training and knowledge to use them safely and effectively. Professional cleaners will pay more attention to high-touch areas, entryways, and restrooms. They will properly maintain flooring, upholsteries, and windows.

You may have a wonderfully responsible staff, but they will not clean your office like a professional cleaning company can. Besides, how many hours per week do you want your staff dedicating to cleaning as opposed to running your property.

3) Other Internal Common Areas

From office lobbies and clubhouses to conference rooms and fitness centers, today’s multi-unit rental properties offer a variety of value-added amenities. These areas are many times the centerpieces of a rental property and typically represent a significant investment.

Because these areas are important assets that add value to your property, they are an important selling point for potential tenants; these areas need to shine. A reliable commercial cleaning company will ensure that these areas always look their best and provide a safe and healthy environment for your tenants.

These are also high-traffic areas that require sanitation to protect the health of your guests. Fitness equipment, restrooms, conference tables, and shared office equipment are breeding grounds for germs. A respected property management cleaning service will ensure that these areas are clean and sanitary to protect the wellbeing of all who use them.

4) Move Out Cleaning

When a tenant leaves a rental unit it is imperative that the space is thoroughly cleaned and sanitized for incoming tenants. As a property manager, you know how important this phase of the rental process can be. A poorly cleaned apartment or office space will not only start your relationship with a new tenant off on the wrong foot, it will cost you additional man-hours to rectify the situation.

When preparing a rental unit for occupancy it pays to hire a commercial cleaner. Professional property management cleaning companies understand the importance of making a space ‘move-in’ ready. They will deep clean your rental unit from floor to ceiling, helping to ensure a happy tenant and minimal downtime.

We Can Help

These are just a few good reasons to outsource your property management cleaning needs to a professional commercial cleaning company. At Complete Care Maintenance, we offer a variety of services that can help make your job easier and your property more profitable. Contact us today to learn how we can help!

10 Jul 2020
restroom cleaning

Restroom Cleaning: Is Your Cleaning Company Doing Enough?

Let’s face it, nobody likes a dirty restroom. It is not just that a dirty restroom is unsightly, it is also unsanitary and could be causing health problems for you, your staff, and your customers. What is worse is that if your restroom is not clean, the rest of your business or facility isn’t clean either.

Think about this scenario: An employee enters your unclean restroom, does their business, and exits without washing their hands. On their way out they touch the stall door, the restroom door, and then proceed to use the microwave, the water fountain, and the copier machine.

Even if your workplace was clean before this single episode, it is not clean now. The fact of the matter is that an unsanitary restroom makes for an unsanitary workplace and an unsanitary workplace can lead to lower productivity, higher absenteeism, and increased costs.

So is your cleaning company doing enough to keep your workplace restrooms clean and sanitary?

Not All Commercial Cleaning Companies Are Created Equal

Commercial cleaning companies come in all shapes and sizes and like in any industry there are those who do an exceptional job, those that do a mediocre job, and those that do not do a good job al all. When it comes to keeping your restroom clean, mediocre doesn’t cut it and if they are doing a poor job, you may as well clean it yourself.

The best commercial cleaning companies do many things better than the other guys, but the two things that make them stand out is their understanding of the cleaning process and their adherence to it. Exceptional commercial cleaning companies have processes in place that help ensure consistent and thorough cleaning, and the one place where these procedures are most evident is the restroom.

Restrooms Cleaned Right

A truly professional commercial cleaner understands that an unsanitary restroom is a catalyst for an unsanitary workplace. They understand the difference between cleaning and disinfecting and the need for both. They understand dwell times, cross-contamination, and the value of a truly effective and efficient cleaning process.

First off, a well-organized commercial cleaner has the right tools and cleaning agents required to properly clean a restroom. They will use a variety of cleaning products for different tasks, disposable or color-coded cleaning cloths to avoid cross-contamination, and will thoroughly clean and maintain their equipment after each service.

In addition, a professional cleaning company will adhere to safety procedures, blocking off restrooms, posting wet floor signs, and donning protective equipment to protect themselves and others. They will be familiar with the chemicals being used and be well-versed in how to use them safely.

Dust Above The Floor Surfaces

Dusting above the floor surfaces first helps to ensure that you do not dirty lower surfaces later in the process. Be sure to clean any soiled areas on walls, stalls, and doors, remove graffiti, gum, and clean grout lines.

Check and Refill Dispensers | Empty Trash Receptacles

Check to make sure that dispensers, hand dryers, etc. are working properly and refill those that are running low. These should include toilet paper, sanitary napkins, paper towels, and soaps. Empty trash receptacles and replace liners.

Pre-cleaning Toilets and Urinals

Toilets and urinals should be pre-cleaned by removing any debris from in and around these fixtures, placing urinal strainers in a disinfecting solution, and dispensing of depleted urinal cakes.

Cleaning High-touch Surfaces

The first step in any sanitizing process is to clean. Cleaning removes soils and dust from a surface and prepares it for effective disinfection. Failing to clean first, is failing to disinfect.

Toilets, urinals, sinks, dispensers, countertops, door handles, and other high-touch surfaces should all be cleaned thoroughly.

Accounting For Dwell Times

Once all high-touch surfaces have thoroughly cleaned a disinfectant should be applied. This includes the disinfecting of toilets, urinals, sinks, countertops, door handles, and other high touch surfaces. Once applied, move on to other tasks to allow for appropriate dwell times.

Fixtures and Glass

Assuming appropriate dwell time has elapsed, remove any disinfecting solution from sink fixtures, dispensers, and door handles. Polish these surfaces with a metal polish or glass cleaner. Glass cleaner will generally shine fixtures without polish buildup. Wipe mirrors and glass surfaces with glass cleaner and designated cleaning cloth.

Wipe Down High-touch Areas To Dry

Assuming appropriate dwell times have elapsed return to the high-touch areas to complete the disinfecting process. Be sure to use the appropriate cleaning cloth for each respective surface. You don’t want to wipe the countertop with the cloth used on the urinal. Be sure to replace any urinal strainers and disinfectant cakes after wiping down urinals.

Mop The Floors

At this point, the only surface remaining should be the floor. Restroom floors should be cleaned with the appropriate mix of cleaning agents and water. Too much of a chemical agent will leave the floor sticky and dull, not to mention more prone to dirt buildup between cleanings.

A microfiber mop is the best mop option as it does not require repeated dipping in dirty mop water and will not leave your floors as wet. In addition, microfiber mops tend to more effectively remove dirt, as opposed to pushing it around.

We Can Help

Need a commercial cleaning company that does restrooms right? Complete Care can help! Contact us today to learn how we can help keep your business or facility clean and sanitary.

 

 

27 Jun 2020
cold fog disinfection

Fighting COVID-19 With Cold Fogging

With the Covid-19 pandemic still wreaking havoc, businesses across the globe are looking for ways to effectively clean and disinfect their facilities. While traditional cleaning and disinfecting processes are still essential, the current viral outbreak demands even more stringent measures. Proven effective against influenza, flu, norovirus, coronavirus, and SARS.

Cold Fog Disinfecting

Cold fogging with proper disinfectants is the method of choice for companies seeking a more thorough disinfecting and sanitizing solution. Cold fogging is a process where a disinfectant is put into a machine and atomized into the air. Unlike a spray, a fog saturates the air in a mist and covers every surface in the room. Even hard to reach areas that are typically overlooked with traditional cleaning methods become saturated with a disinfecting fog, effectively killing bacteria, viruses, and germs.

99.99% Effective

The disinfectants used in the cold fogging process are EPA registered to be effective against hard to kill viruses like Covid-19. In addition, these high-level disinfectants kill a huge variety of other viruses, bacteria, and germs as well as mold, dust mites, and fungi. Because the disinfectant remains on surfaces for an extended period of time before breaking down into inert byproducts, it continues disinfecting long after the initial fogging. With proper disinfectants and thorough application, cold fog disinfecting can kill 99.99% of germs, bacteria, and viruses.

Safe Sanitation

Ultra-Low Volume (ULV) cold fogging is a non-toxic, non-corrosive, and non-caustic process that can sanitize an entire room quickly and efficiently. It is safe for use on virtually any surface including fabrics, draperies, glass, wood, stone, and porous and semi-porous surfaces. It is even approved by the FDA for use in food preparation areas and will not stain clothing or fabrics.

Available For Commercial And Residential Use

Complete Care Maintenance offers disinfecting fogging services for both commercial and residential customers. From multi-family apartment complexes and single-family homes to hotels, schools, fitness centers, salons, restaurants, and retail stores. We can sanitize and disinfect virtually any business or residence quickly and efficiently. Call on Complete Care Maintenance for all of your disinfecting and sanitizing needs.

16 Jun 2020
post-construction cleaning

4 Reasons To Hire A Post Construction Cleaning Company

Post-construction cleaning is a lot different than your typical cleaning project and it requires advanced planning, proven safety practices, and proper equipment. A professional post-construction cleaning crew will meet all of these requirements and will bring experience and know-how to the job site.

Planning Ahead

A professional post-construction cleaning company knows to plan ahead. They will visit the site prior to sending a cleaning crew to familiarize themselves with the project details. They will evaluate the site for safety hazards, debris removal requirements, and overall project depth. This onsite visit will allow them to determine equipment and resource needs and to prepare a detailed plan to get the job done thoroughly and efficiently.

Safety First

Construction sites often pose safety hazards that are not typically a concern with other cleaning projects. There may be building equipment and materials still on-site, or even active construction nearby. There is often heavy debris, stray screws and nails, and other hazards that cleaning crews need to be aware of and prepared for.

Reputable commercial cleaning companies provide regular safety training for their staff. Well managed crews are familiar with OSHA standards and are fully bonded and insured. A knowledgable post-construction cleaning company will ensure that their cleaning crews are wearing appropriate safety gear and are familiar with how to safely manage onsite hazards.

Appropriate Supplies and Equipment

Post-construction cleaning often requires some pretty heavy-duty cleaning supplies and equipment. For instance, the standard household vacuum cleaner will struggle in a post-construction environment. Loose nails and screws, chunks of drywall and cement, and copious amounts of dust are likely to ruin a typical vacuum cleaner. A professional post-construction cleaning service will have the necessary safety gear, heavy-duty cleaning supplies, and appropriate equipment to manage the job from start to finish.

A Phased Approach

Smart post-construction cleaning companies will typically use a phased approach, starting with the interior of the premises. Rough cleaning of the interior will include removal of large debris, dusting from top to bottom, the removal of window stickers, and overspray, followed by a thorough sweeping of the floors. The goal of rough cleaning is to eliminate as much dust and debris as possible to prepare the interior for a more thorough cleaning.

Phase two involves the detailed cleaning of the interior. This will include cleaning and disinfecting all interior surfaces including windows, cabinetry, appliances, countertops, sinks, showers, tubs, walls, and baseboards. Finally, the floors will be scrubbed and polished to make the premises move-in ready.

The third phase of the post-construction cleaning process will involve the exterior of the premises. Removal of debris, washing of exterior windows and doors, sweeping and dusting of entryways and exterior lighting, and thorough cleaning of parking lots, sidewalks, and other paved surfaces. This ensures the curb appeal that will make your property shine!

In Conclusion

Post-construction cleaning is a heavy-duty task that is better left to professionals. A reputable commercial cleaning company brings knowledge, experience, and proper supplies and equipment to the job site. Hiring professional post-construction cleaning crew will ensure a more thorough, safe, and efficient cleaning, and they will leave your new premises ready for occupancy.

 

10 Jun 2020
office hygiene

How To Improve Hygiene In The Workplace

With Covid-19 still wreaking havoc in the world, office hygiene is more important than ever. Business owners need to protect themselves, their staff, and their customers as best they can and proper workplace hygiene is essential. Here are a few tips on how to promote better hygiene and a healthier workplace.

Educate Your Staff

It is important that everyone on your staff understand the importance of proper hygiene in the workplace. They need to be aware of the severity of the situation and they need to understand that everyone plays a role in keeping each other safe.

Practice Social Distancing

Even in the workplace social distancing rules should be adhered to. Employees should not be allowed to congregate, work stations should be separated, and sharing of resources should be discouraged. The simple act of loaning a coworker a pen could be the catalyst for an outbreak.

Make Face Masks Available

Many positive cases of Covid-19 are asymptomatic. This means that many individuals are not even aware that they are carrying (and spreading) the virus. Making single-use face masks available to your staff and clients, and encouraging their use is an excellent way to limit the spread of viral agents.

Consider Daily Temperature Checks

Investing in a contactless, infrared thermometer and requiring staff to undergo a quick check for fever prior to beginning their workday can help ensure that no one is entering the workplace when sick.

Make Hand Sanitizer And Sanitizing Wipes Available

There should be hand sanitizer at every work station and employees should be encouraged to use it. In addition, you should make sanitizing wipes available to your staff and encourage them to wipe down desks, counters, door handles, etc. after every use. This is especially true for shared resources like printers, telephones, copy machines, and the like.

Schedule Daily Cleanings

Whether you prefer to set aside time at the beginning of the workday or the end, scheduling time for daily cleaning is an important step in preventing the spread of bacteria and viruses. Cleaning should include all workspaces, electronics (keyboards, mice, monitors), restrooms, breakrooms, door handles, vending machines, and other high-touch items.

Ensure That Soap Dispensers Are Restocked Daily

One of the most effective ways to stop the spread of viruses is simply washing your hands. Soap dispensers in restrooms, breakrooms, and kitchen areas should be restocked daily to ensure that your employees and customers have access to soap for handwashing.

Leave Interior Doors Open

Door handles are one of the most touched items in the workplace. You can help limit the number of times that these items are touched by simply leaving interior doors open. If possible, consider leaving exterior entrance and exit doors open as well.

Encourage Those Who Feel Ill To Stay Home

If a staff member feels ill they need to stay home. You should have policies in place that encourage employees to take a sick day if they are not feeling well. A single worker can quickly infect an entire team if they choose to come to work when ill. Make sure that your staff understands that they are responsible for protecting the health of others.

Consider Hiring A Commercial Cleaning Company

Hiring a commercial cleaning company is a great way to ensure that your workplace is properly cleaned and sanitized. These are professionals that understand how to thoroughly clean and sanitize commercial spaces. In addition, many commercial cleaning companies will restock hygiene products like soaps, sanitizers, toilet paper, and paper towels.

 

28 May 2020
disinfecting

Disinfecting Surfaces The Right Way

With many businesses set to reopen in the midst of the COVID-19 pandemic, business owners are working hard to ensure safe and clean work environments. For many business owners, this means hiring a commercial cleaning company. For others, it involves setting strict standards for inhouse cleaning crews. Either way, it is vital that whoever is responsible for cleaning and disinfecting your workplace knows how to do so properly.

Clean First

Too often people rely on disinfectants alone to sanitize hard surfaces in the home and workplace. The fact of the matter is that you need to clean and disinfect and while most of us focus on the disinfecting part of the equation, cleaning is even more important.

Dirty surfaces are covered in clusters of germs called biofilm that is resistant to disinfecting chemicals. These germs need to be removed before a disinfectant can effectively kill lingering viruses and bacteria. To do this you should clean all surfaces with a soap and water solution which helps break up the biofilm and will remove most of the germs and bacteria on the surface.

Always use separate cleaning cloths for each surface. Using the same cleaning cloth on multiple surfaces only spreads the germs around the entire workplace, a phenomenon known as cross-contamination. Disposable cloths are best as you will need at least two cloths to clean and disinfect each surface.

Then Disinfect

Only once you have cleaned with soap and water is a disinfecting chemical able to sanitize the surface, but you can’t just spray and wipe. All disinfectants have what is called a ‘dwell time’ which is the minimum amount of time the disinfectant needs to stay on the surface before it will kill any remaining germs.

Most disinfectants will list their dwell time on the back of the bottle and they can range from thirty seconds to several minutes. Be sure you know what the dwell time is for your particular disinfectant and leave it on the surface long enough to do its job. Again, use a separate cloth to wipe the disinfectant off of the surface and then toss it in the trash.

Dispose of All Cleaning Cloths

It is important to note that the novel coronavirus has been known to survive on paper and tissue for three hours or more and on cloth for two days. Properly disposing of the cloths used to clean and disinfect your workplace helps to ensure that the virus is not lingering in your trash receptacles.

Need Help Disinfecting Your Workplace

If you are looking fora commercial cleaning company to help with the cleaning and disinfecting of your workplace, Complete Care Maintenance can help. Call or contact us today to learn how we can help keep your New Jersey business clean and safe for both staff and customers.

16 May 2020
office cleaning

Getting An Accurate Quote For Office Cleaning Services

So, you have finally decided to outsource your office cleaning chores to a professional office cleaning service. The big question now is, how much will it cost? And the answer to that question may seem a little elusive. Not all commercial cleaning companies are the same and office cleaning is not a one-size-fits-all kind of service. You will want to talk with at least a few providers and request an onsite estimate for office cleaning services.

Most reputable providers will want to perform a walk-through of your office space to take measurements and evaluate your needs. They should ask about any specific wants and needs, problem areas, frequency of cleaning desired, security requirements, and scheduling. The goal of the walkthrough is to tailor a cleaning program specific to your office and provide an accurate quote.

You should be prepared to define what services you require, how often you want the services performed, and describe any special requirements or pain points. The walk-through is the perfect time for you to ask some key questions as well. Here are five tips for getting the most out of the walkthrough:

Ask for References

An established office cleaning company should be able to provide you with a variety of references from companies they have worked for and they should be happy to do so. When confirming these references be sure to ask how long they have had a relationship with the cleaning company and if there are any issues that they would like resolved.

Do They Have Liability Insurance

All office cleaning companies should be able to provide you with proof of insurance and a verifiable business license. You should also ask to see their general and workers’ compensation certificates. Any office cleaning company that can not provide these documents should not be hired.

Do They Maintain Experienced Staff

Be sure that your office cleaning company hires, trains, and maintains experienced staff.  You want to ensure that the crews they are sending to clean your offices are professional and understand how to perform their job. You do not want a company that uses cash-paid day workers to fill gaps in their employee roster. These workers are typically not on the company payroll and are not covered by the company’s insurance.

Do They Have Established Cleaning Procedures

Experienced commercial office cleaning companies put processes and procedures in place to ensure consistency and to promote a more efficient workforce. A company that fails to do this is likely inexperienced and less efficient. Many professional companies will produce customized checklists for their cleaning crews that are specific to each clients’ needs. You should ask if this is the case.

Do They Have MSDS Lists

Material Data Safety Sheets are an important part of a commercial cleaning company’s safety protocols. Any business that handles chemicals, even if they’re not considered dangerous, should keep an MSDS for each substance. The MSDS informs workers about chemical reactivity with other chemicals, whether it is flammable, exposure risks, and other characteristics that are essential to handling chemicals safely and responsibly.