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01 Jul 2021

Commercial Cleaning In a Post-Pandemic World

commercial cleaning

If your business did not utilize commercial cleaning services pre-pandemic, changing consumer behaviors may have you rethinking your cleaning strategy. Consumers are wary about venturing out into public spaces even as Covid-19‘s grip on our society loosens. The pandemic has opened people’s eyes to how easily germs can be spread, especially in shared public spaces. This has necessitated much stricter cleaning and disinfecting protocols for businesses of all shapes and sizes.

Commercial Cleaning Is The New Normal

It is no longer enough to tell consumers that you are following strict cleaning and disinfecting protocols, you have to show them that you are. In a post-pandemic world, consumers expect to see visible evidence of cleaning and disinfecting protocols being put into practice. In order for businesses to regain consumer trust, they will need to employ dedicated cleaning personnel to work during normal business hours.

Consumers want to see someone wiping down door handles, shopping carts, checkout counters, and other high-touch surfaces. They want to see restrooms that are sparkling clean, hand sanitizers in place and being used, and onsite cleaning personnel visibly cleaning. Daily cleaning is no longer enough. Constant, visible cleaning is the new expectation, and businesses that fail in this regard may fail altogether.

Many businesses see this as an opportunity to attract more customers by providing a cleaner environment than their competitors. Many are hiring commercial cleaning services, janitorial services, and day porters to market their cleaning protocols as part of the customer experience.

Building Employee Trust

It’s not just consumers that have raised the standards when it comes to cleanliness and hygiene, employees are also changing the way they look at the workplace. With many employees working from home during the pandemic, the desire to go back to the office is tempered by the uncertainty of a post-pandemic world. Employees need to feel confident that their employers are doing everything within their power to provide a clean and sanitary workplace.

This means that in addition to employing visible cleaners during business hours, employers are also employing commercial cleaning services to deep clean their premises after hours. This helps to ease the anxiety that some employees may feel with regard to returning to the workplace. Knowing that when you arrive to work in the morning you will be entering a workplace that has been professionally cleaned and sanitized makes returning to work less stressful for everyone.

The Shift To Commercial Cleaning Brings Long-term Benefits

It is important to realize that the shift in people’s behavior with regard to cleanliness is not a bad thing. If there is a silver lining to the recent pandemic, it is that we now live in a much cleaner world. People are far more concerned about catching and spreading germs than ever before and that fear has translated into better cleaning and hygiene protocols for all of us.

The fact that the cleanliness of a business has taken a primary role in how businesses attract consumers is also a very good thing. The more businesses recognize the importance of operating a clean and sanitary establishment, the safer shared public spaces will become and that is better for everyone.

Need Help With Your Commercial Cleaning Needs?

Complete Care Maintenance has been providing affordable commercial cleaning services to New Jersey businesses since 2001. We can help you to establish cleaning protocols that both your customers and employees will appreciate. Call or contact us today to learn more.

20 Mar 2021

Add Commercial Cleaning To Your Marketing Plan

commercial cleaning

There is no doubt that the past year has changed the way that many businesses do business, and it has changed the way many business owners market their business. In a world still gripped by the COVID-19 pandemic, more and more businesses are recognizing that commercial cleaning should be a part of their marketing plan.

It is no longer enough to allow in-house staff to manage your business’ cleaning regimen. Cleaning has become so intricately entwined with the safety and value of a business that many business owners are turning to commercial cleaning companies to meet the demands and alleviate the concerns of a post-pandemic public.

What Consumers Want

In a recent study commissioned by Vital Vio 76% of respondents said they’re going to hold businesses accountable for how they clean their spaces and 51% won’t patronize establishments that aren’t transparent about their cleaning practices. StudyFinds reported a whopping 82% of Americans “said they are now more aware of, and concerned about, cleaning protocols in public areas,”.

For businesses looking to bring back customers, these statistics should be seen as an important marketing opportunity. Regardless of what business niche you operate in, the most important aspect of any business is meeting customer needs and expectations. As these statistics show, customer needs and expectations have shifted in the post-pandemic world and there is much more emphasis being placed on cleanliness. In the customer’s eyes, businesses are responsible for protecting the health of their patrons, and the majority of customers want visible indications that a business is making every effort to meet this responsibility.

Why Commercial Cleaning Makes Sense

Experienced commercial cleaning companies have always been well-versed in proper cleaning and disinfecting protocols. Many commercial cleaning contractors even provide services to hospitals and medical facilities. The point is that these companies understand how to properly clean and disinfect. In a post-pandemic world, this level of expertise means a lot to consumers still concerned about safety in public spaces. Commercial cleaning companies are trusted by consumers to clean and disinfect things the right way. Businesses that openly advertise their utilization of commercial cleaning services benefit from this consumer trust.

How To Add Commercial Cleaning To Your Marketing Plan

If you are like most businesses you are already meeting customer demands by enforcing mask mandates, employee temperature checks, and the provision of hand sanitizers. These are all visible cues to consumers that you take their health and well-being seriously. The reality is that you have already added health and safety measures to your marketing program. Adding commercial cleaning is a logical next step that can set your business apart from the competition.

Hire a Qualified Contractor

The first step to adding commercial cleaning to your marketing plan is to hire a qualified commercial cleaning contractor. You should seek out commercial cleaning companies that have extensive experience, that have set cleaning and disinfecting protocols, and that have experience cleaning in hospital-grade environments. These are the companies that understand cleaning and disinfecting, cross-contamination, and what chemicals and procedures to use while cleaning.

Set A Cleaning Schedule

Step two is to decide whether you want your commercial cleaning crew to work during or after business hours. Having uniformed commercial cleaning crews or day porters work during business hours is a clear sign to customers that you are making every effort to ensure a safe environment. And in reality, on-site cleaning personnel do promote a cleaner workplace. They will continually clean and disinfect high-touch surfaces throughout the day, ensure that bathrooms and entryways are clean and sanitary, and be there to address unplanned spills or weather-related messes.

Of course, for many businesses having a cleaning crew or day porter present during business hours is just not practical. For these businesses having your establishment deep cleaned after hours is a more logical choice. This ensures that your place of business is always clean and sanitary at the start of each day. These businesses can promote the fact that their establishments are professionally cleaned and disinfected through the use of prominent signage, websites, television, and other paid advertising platforms.

The Bottom Line

The bottom line is that consumers want to know what you are doing to protect their health and well-being when they are patronizing your business. And while masks and hand sanitizers can go a long way toward bolstering consumer confidence, customers want to know that the environment is clean and sanitary. Nothing can satisfy this desire more than the transparent use of a qualified commercial cleaning service.

28 Feb 2021

Business Cleaning, Commercial Cleaning mj@5150design.net 0 comment

Cleaning And Disinfecting Your Retail Space

disinfecting retail space

With the Covid-19 pandemic still gripping the nation, operating a retail store can be quite challenging. It is difficult enough with occupancy restrictions and many people avoiding public spaces altogether. One thing is certain, providing a clean and safe environment for both staff and customers is of paramount importance. Here are some tips for cleaning and disinfecting your retail space:

Train Your Staff

Cleaning and disinfecting are two steps in a process that is designed to help reduce or eliminate germs and viruses on surfaces in your retail space. Your staff needs to be trained in how to properly clean and disinfect surfaces. It is no longer enough to just send them out with a rag and a bottle of Windex.

Staff members should know how to don appropriate PPE and should be required to wear gloves and masks when cleaning. In addition, they should understand that surfaces must be cleaned before they can be disinfected. They should be well-versed in the chemicals being used and know their efficacy and dwell time. They should be conscious of high-touch surfaces that require more frequent cleaning. Furthermore, they should understand what cross-contamination is and how to avoid it through proper cleaning protocols.

In the midst of a pandemic, the spread of germs and viruses is of great concern. A well-trained cleaning crew can be the difference between a germ-free retail space and a dangerous one. Conversely, a poorly trained cleaning crew can actually do more harm than good. Using dirty cleaning cloths and mops in multiple rooms and on multiple surfaces can literally spread germs throughout your retail space. This puts you, your staff, and your customers at risk.

Clean Continually

Retail spaces (especially those with a lot of foot traffic) require constant cleaning. High-touch surfaces should be cleaned and sanitized continually throughout the day. Door handles, cash registers, credit card machines, shopping carts, and checkout counters are just some of the surfaces that are constantly in contact with people. Consequently, these are the surfaces most likely to harbor germs and viruses.

For high-traffic retail spaces, there should be dedicated cleaners that work diligently to ensure cleanliness throughout your store. While this will require additional staff and payroll, it is the best way to ensure that your store is safe. In the long run, you may find that hiring a day porter or commercial cleaning company is a less expensive and more efficient solution. This ensures effective cleaning and disinfecting and instills trust from a customer’s perspective. Your patrons will appreciate the fact that you take their health and safety seriously and are actively promoting a safer shopping environment.

Encourage Good Hygiene

Not only should your staff be required to follow good hygiene practices like wearing face masks and regular hand washing. You should also encourage customers to do the same. Providing fresh face masks for those who do not have one and placing hand sanitizers throughout your store promotes good hygiene amongst your patrons. With the current health threat on everyone’s mind, most patrons will appreciate the fact that you are providing the resources that they need to stay safe.

Perform Daily Deep Cleanings

This is where a commercial cleaning company can really help to keep your retail environment safe. Daily, after-hours deep cleanings should be a part of any effective cleaning and disinfecting program. A qualified commercial cleaning company will have the tools and know-how to thoroughly clean and disinfect your retail space. You can begin each workday knowing that your environment is clean and germ-free.

Demanding times such as these require that we go above and beyond our normal routine and while it adds an additional burden for the retailer, in the long run, it builds customer confidence and can be the difference between a busy retail store and an empty one.

10 Oct 2020

Business Cleaning, Commercial Cleaning, Corporate Cleaning, Office Cleaning mj@5150design.net 0 comment

Top Tips For Reopening Your Facility During a Pandemic

facility cleaning

As many states throughout the country begin to reopen, facility managers need to plan ahead to ensure as safe an environment as possible. Staff and customers alike should feel safe in the knowledge that you are making every effort to protect them. Here are some tips for reopening as safely as possible:

1) Promote Social Distancing And Safe Behavior

Rearranging desks and other furnishings to promote social distancing is a good start. In areas where people tend to congregate or stand in line, consider marking floors with tape or stickers to indicate safe intervals. Post signs at the entrance to your facility reminding people to practice social distancing and encouraging the use of masks. Limit or eliminate in-person meetings and other in-office gatherings and encourage remote work when possible.

2) Promote Better Hand Hygiene

Providing sanitizing solutions or wipes throughout your facility helps promote hand hygiene and surface sanitization. Additionally, making these items accessible near high-touch and shared surfaces like doors, elevators, and reception areas allows for easy hand and surface sanitizing. Furthermore, ensure that restroom soap dispensers are filled regularly with disinfectant soaps.

Be sure that the products your use meet the CDC guidelines for proper sanitization. Look for labels with at least 60% ethanol or 70% isopropanol.

3) Utilize Porter and Matron Services

Porter and matron services allow for ongoing cleaning and disinfecting throughout the day. These professional cleaning personnel can continuously clean and sanitize high-touch surfaces, restrooms, and other common areas throughout the facility, helping to ensure a safe and sanitary environment for staff and customers.

4) Consider Regular Cold Fog Disinfection

Cold fogging is a process where a disinfectant is put into a machine and atomized into the air. Unlike a spray, a fog saturates the air in a mist and covers virtually every surface in your facility. Therefore, even hard-to-reach areas that are typically overlooked with traditional cleaning methods become saturated in a disinfecting fog, effectively killing bacteria, viruses, and germs. Cold fogging can be performed during non-business hours so as not to interrupt regular business operations.

5) Hire Commercial Cleaning Services

Probably the best way to ensure a clean and safe facility is to hire a reputable commercial cleaning company. High-quality commercial cleaning companies understand how to properly clean and disinfect your facility and are trained to address high-touch areas, properly use disinfectants and cleaning chemicals, and avoid cross-contamination.

Need Help Planning Your Reopening?

Complete Care Maintenance can help you to prepare for reopening your facility in the midst of the pandemic. We can provide for you a custom commercial cleaning plan, schedule regular cold fogging services, provide porter and matron services, and ensure that your soap dispensers and hand sanitizers never run dry. Call or contact us today and let us help you to reopen your facility in a safe and sanitary way!

01 Feb 2017

New, Parking Lot Cleaning Mr Choco 0 comment

Four Tips for Practical Maintenance of Your Parking Lot

parking lot cleaning

Parking lot maintenance often falls to the wayside, overlooked in favor of more pressing concerns within a business. However, the condition of your parking lot is crucial for creating a positive first impression and ensuring customer safety. To maintain your parking lot’s exterior look and functionality, you should consider practical parking lot maintenance tips.

The Basics of Parking Lot Maintenance

When it comes to parking lot maintenance, it’s best to start with the fundamentals. Regular parking lot sweeping services should be at the top of your list. Consistent sweeping not only enhances the overall appearance of your parking lot by eliminating garbage and debris, but it also helps reduce the wear and tear on the pavement. This translates to fewer repairs, saving you time and money in the long run. A clean, debris-free parking lot is more inviting to customers and sets a positive tone as soon as they arrive.

Preventing Cracks and Potholes

Over time, pavement naturally oxidizes, and the asphalt can shrink, leading to the formation of small cracks. If left untreated, these cracks allow water to seep into the pavement. During winter, this water can freeze and expand, causing further damage. While cracks and potholes might seem like primarily cosmetic issues, they can also lead to damage to your customers’ vehicles. Preventing potholes and extensive pavement damage involves using a rubberized crack sealer. This sealer effectively blocks water from entering the crack, providing an opportunity to pave over it in the future. By addressing these issues proactively, you can ensure the safety of your customers and avoid costly repairs.

Protecting Your Pavement

Parking lots often collect more than just dirt and debris; they can also be littered with glass, rocks, and other foreign materials. These foreign materials can grind into the pavement’s surface, causing damage. Additionally, snow plows, while necessary for snow removal, can also harm the pavement by creating fragments that break down the surface over time. Parking lot sweeping services are invaluable in mitigating this risk by removing these foreign materials efficiently. Regular cleaning ensures the longevity of your pavement, extending its lifespan and reducing the need for costly repairs.

The Importance of Sealant

Using a sealant on your parking lot can significantly extend the lifespan of the pavement. Sealants protect against water infiltration and debris accumulation. While patching small areas of damage might seem like a cost-effective solution, it can lead to higher expenses in the long term. In most cases, applying a sealant to your pavement is a more economical choice. Depending on the specific needs of your parking lot, using a sealant can result in maintenance cost savings of up to 50%. Protecting your pavement with an annual sealant application safeguards it against wear and tear and provides a smooth surface for your customers.

Controlling Runoff

Excessive rain and precipitation can lead to debris and contaminants accumulating in your parking lot. This not only damages the parking lot itself but also poses safety hazards to your customers. Stagnant water can erode the surface and block drainage systems, creating additional maintenance challenges. Parking lot sweeping services effectively remove debris and prevent standing water, contributing to a safer and cleaner parking environment.

Professional Parking Lot Maintenance Services

To ensure that your parking lot remains in top condition and operates efficiently, it’s advisable to consider professional parking lot maintenance services. Expert service providers are equipped with the tools and knowledge to address the unique needs of your parking lot. They can tailor their services to your specific requirements, which can vary depending on the nature of your business and the traffic your parking lot experiences.

Types of Businesses Requiring Parking Lot Maintenance

Numerous businesses and facilities benefit from parking lot maintenance services:

Property Managers: Property managers oversee residential properties, ensuring that they remain in excellent condition. Regular parking lot maintenance is especially critical when managing residential properties, as a high volume of residents can lead to increased dirt and debris. Professional parking lot maintenance services help maintain high standards and ensure tenant satisfaction.
Business Owners and Landlords: Regardless of the type of business, maintaining cleanliness is essential. Your parking lot plays a crucial role in the overall impression your business conveys. To focus on your core operations, consider outsourcing parking lot maintenance services. By doing so, you can guarantee a consistently clean and well-maintained parking lot, creating a positive impression on your customers.
Commercial Business Services: Businesses, both private and public, require parking lot maintenance to ensure cleanliness and safety. For instance, daytime porter services can focus on keeping restrooms and kitchens clean while maintaining high-traffic areas during business hours. Deciding whether to provide access to the cleaning crew outside regular business hours is another important consideration. Your maintenance provider may need a key, fob, or magnetic card access to the building, along with the alarm code. They will most likely be the last people to leave your facility each night.

Final Thoughts

Your parking lot serves as a gateway to your business. Neglecting its maintenance can have far-reaching consequences, from the impression it makes on customers to the potential damage to vehicles. Prioritizing parking lot maintenance through professional services, such as sweeping and sealant application, can significantly extend the lifespan of your pavement and enhance customer safety. By investing in the right maintenance services, your parking lot will always be a clean and inviting place for your valued customers.

01 Feb 2017

Janitorial Services, New Mr Choco 0 comment

Complete Care Maintenance – Janitorial Services

Janitorial services encompass a broad spectrum of cleaning and housekeeping needs. Finding a janitorial company that truly comprehends your unique requirements and can provide customized services is essential.

Many janitorial companies offer generic, one-size-fits-all packages for every proposal or bid. However, how can you apply the same service template to a bank and a warehouse? These two vastly different environments may share basic cleaning needs like restroom cleaning, garbage removal, dusting, vacuuming, and mopping, but a warehouse demands more specialized janitorial services. A professional cleaning company tailors its service menu to suit your premises precisely. Various types of companies require janitorial services, and here’s a glimpse of some of them:

Property Managers:

Property management entails maintaining clean and well-maintained properties. For residential properties, especially those with many residents sharing common areas, continuous cleaning is essential. Hiring a janitorial service ensures that your property maintains high standards of cleanliness, keeping your tenants satisfied.

Business Owners and Landlords:

Regardless of your business type, maintaining cleanliness is vital. Cleanliness and hygiene are aspects customers scrutinize, and outsourcing janitorial services for your office ensures that your premises remain impeccably clean, allowing you to focus on your business operations.

Business Cleaning Services:

Both private and public companies require janitorial services. You can choose daytime porter services to keep restrooms and kitchens clean while maintaining high-traffic common areas. Decide whether you want to provide nighttime cleaning crews with access to your building after hours, typically requiring keys or card access. These services include a variety of offerings tailored to your business requirements:

Floor stripping, waxing, and polishing
Floor buffing or burnishing
Carpet cleaning
Office cleaning services
Office building cleaning services
Tile and grout cleaning and sealing
Window cleaning
Warehouse cleaning (if applicable)
Warehouse floor cleaning
Porter/Matron services
Special event cleanup

Complete Care Maintenance is dedicated to delivering professional janitorial services for commercial clients. We offer comprehensive solutions to maintain your property’s hygiene standards. Our services ensure that you make a favorable impression on all your visitors.

At Complete Care Maintenance, customer satisfaction and building long-term relationships are our top priorities. This commitment has led to consistent growth and the surpassing of our clients’ expectations. Our team includes some of the best professionals in the cleaning industry, and we’ve made substantial investments in state-of-the-art cleaning equipment and eco-friendly cleaning products. With Complete Care Maintenance, you can trust you’re getting the best janitorial services for your facility.

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