Office Cleaning | Complete Care Maintenance Cleaning

20 Dec 2021

Office Cleaning mj@5150design.net 0 comment

OFFICE CLEANING RESOLUTIONS TO RING IN THE NEW YEAR

The start of the new year is the perfect time to consider hiring a professional office cleaning service. With the health concerns of 2021 lingering into the coming year, maintaining a clean and healthy office should be a top priority. Celebrate the new year with a trusted office cleaning company!

Commercial office cleaning will help to keep your workplace clean and sanitary. It will also alleviate the workload and headaches of coordinating your facility’s cleaning regimen. Complete Care Maintenance can help with all of your office cleaning needs with custom cleaning solutions at affordable prices.

Office Cleaning Services Customized Your Unique Needs

Every office environment is different. While most offices have a break-room, bathrooms, designated work areas, and communal areas, others may include reception areas, elevators, and even onsite fitness facilities.

Complete Care Maintenance performs an onsite evaluation of your facility that considers the size of your office space, the number of employees, high-traffic areas, and more. Using this information, we develop a custom cleaning plan for your business. We take into account your privacy and security protocols, business hours, and workflow to recommend the right office cleaning services and schedule to meet your unique needs.

We will not recommend a service that does not make sense for your business and we will not overlook services that are essential.

Established Office Cleaning and Disinfecting Protocols

After visiting your facility we develop a cleaning plan that takes into account the physical make-up of your office building. We consider what areas need to be cleaned first, the number of cleaning cloths and mop heads required, the number of cleaning staff, etc. This helps to ensure consistent and efficient office cleaning.

Planning ahead helps us to delegate appropriate resources and define a cleaning process that eliminates cross-contamination, allows for disinfectant dwell time, improves worker efficiency, and ensures a thorough clean.

Environmentally Friendly Products and Practices

Complete Care Maintenance proudly offers environmentally friendly office cleaning services. We use Green Seal Certified cleaning products, micro-fiber technology, HEPA filtered vacuums, and eco-friendly janitorial supplies. We comply with local waste and recycling regulations in an effort to reduce waste and utilize recycled paper and plastics.

Not only is this approach better for the environment, but it also is safer for the people who work in and visit your office. Green cleaning helps eliminate the use of chemicals that produce volatile organic compounds (VOCs). VOCs can negatively affect people’s health, irritate the eyes, nose, and throat. They are especially dangerous for those with asthma or other respiratory diseases.

Resolve To Keep Your Office Clean And Healthy In 2022

A New Years’ resolution that focuses on a cleaner, safer office is a great way to start the new year. With Complete Care Maintenance managing your office cleaning program, it is a resolution we guarantee will be kept.

Not only will you feel good about following through on your New Years’ resolution, but you will enjoy all the benefits that professional office cleaning provides.

Happier, more productive staff
A safer, healthier workplace
Improved client perception
More time to focus on your business
Environmental consciousness

Let Complete Care Maintenance help you to keep your New Years’ resolution this coming year. Call or contact us today for a free consultation and no-hassle office cleaning quote.

01 Dec 2021

Carpet Cleaning Mistakes To Avoid

The carpet in your home, office or workplace represents a significant investment, and failure to properly care for your carpet can lead to reduced lifespan and costly replacement. On the other hand, if you take good care of your carpet it can last for years. Unfortunately, many people make mistakes when it comes to carpet cleaning and maintenance.

Dirty carpets are not only unsightly, but they harbor a lot of dirt, dust, and pollutants which can break down carpet fibers. A recent study by Dr. Philip Tierno of NYU Langone Medical Center found that a single square inch of carpet can contain as many as 200,000 bacteria. The pollutants and bacteria in your carpets can wreak havoc on allergy sufferers and those with respiratory illnesses.

Obviously, it is important to clean and maintain your carpets both at home and in the workplace. The key is to do it properly and avoid these common carpet cleaning mistakes:

FIVE COMMON CARPET CLEANING MISTAKES

Neglecting Regular Vacuuming

Aside from periodic professional cleanings, the best way to maintain your carpets is with regular vacuuming. A high-quality vacuum can remove more than 80% of dry soil and pollutants from your carpet. Vacuuming should be done at least twice a week and more often in high-traffic areas. Vacuuming lifts out dirt and dust that breaks down carpet fibers and also lifts the carpet fibers to provide a much fuller look and feel.

Many people fail to vacuum regularly or vacuum their carpets too quickly. Vacuuming should be done slowly with a smooth back and forth motion to allow for deeper, fuller cleaning.

Using Rented Carpet Cleaning Machines

While it may seem like a cost-effective option when your carpets are due for a deep cleaning, rental carpet cleaning machines are nowhere near as effective as the high-pressure cleaning provided by professional carpet cleaners.

In some cases, a rented carpet cleaning machine will actually do more harm than good. These machines are often ineffective at extracting the water and shampoo used to clean your carpets. This leaves the carpet wet for an extended period of time which can encourage the growth of mold and mildew.

Using The Wrong Stain Removal Product

Carpet fibers are made from a variety of different materials and stain removers will react differently to different carpets. Just read the label on any carpet stain removal product. You are bound to see a disclaimer instructing you to test the product on a small inconspicuous area before using it.

It is important that you follow this recommendation as some chemicals will react poorly with some carpets and can lighten or darken your carpet. It may even cause the stain to bleed making it even more unsightly.

Using Cheap Carpet Deodorizers

Powder carpet deodorizers can result in the buildup of gunk in your carpets. These powders are difficult to remove even with a quality vacuum and can even make a mess of your vacuum. Over time the leftover powder gets ground into your Capet fiber and causes the fibers to break down.

We should note that powder deodorizers do not remove odors from your carpets, they simply mask them. This can lead to a false sense of cleanliness that may delay a needed professional cleaning.

Not Using A Professional Carpet Cleaning Service

The best way to maintain your carpets and extend their useful life is by having them regularly cleaned by a professional. Most carpet manufacturers recommend regular steam cleaning and some carpet warranties are contingent upon regular professional cleanings.

At Complete Care Maintenance, we utilize a high PSI steam injection process that deep cleans your carpets. This is followed up with a high PSI extraction that removes almost every ounce of dirt, grime, bacteria, and moisture leaving your carpets looking and feeling like new.

30 Oct 2021

Business Cleaning, Commercial Cleaning, Corporate Cleaning, New, Office Cleaning mj@5150design.net 0 comment

Commercial Cleaning Services to Make Your Business Stand Out

As states throughout the U.S. ease Covid-19 restrictions, business owners are navigating the reopening process. While getting back to the workplace is a welcome change for many people, it presents many unique challenges. Hiring a commercial cleaning service may help your business overcome some of these challenges.

About 80% of small businesses in the U.S. have partially or fully reopened. Still, many expect the impacts of the pandemic to linger. According to a U.S. Chamber of Commerce poll, 55% of business owners believe it will be six to 12 months before the economic climate returns to normal.

One of the most notable impacts of the pandemic is customer expectations with regard to cleanliness. Customers today expect businesses to adhere to strict cleaning and disinfecting protocols and many will walk out if their standards are not met. This is why nearly half of small businesses surveyed in the aforementioned U.S. Chamber of Commerce poll said they plan to increase their cleaning and disinfecting protocols.

One way businesses can meet customer expectations for cleanliness is to hire commercial cleaning services to manage their facilitys’ cleaning needs. For most businesses the advantages of hiring professionals are clear.

How Commercial Cleaning Services Can Help

Trained and Dedicated Staff – Rather than absorbing the cost of hiring, training, and managing in-house cleaning crews, many businesses will hire commercial cleaning professionals. Qualified commercial cleaning companies already have trained staff that knows how to clean and disinfect. Properly trained professional cleaning crews follow strict protocols to ensure that surfaces are both clean and sanitized. Plus, their knowledge and experience allow them to hit the ground running.
Tools and Equipment – In order to increase cleaning protocols businesses will need to invest in cleaning chemicals, tools, equipment, and protective gear. By hiring a commercial cleaning company they can avoid the initial and ongoing costs associated with those tools and equipment.
A Deeper Clean – Well-organized and professional cleaning crews are very good at their jobs. They clean areas that most people would overlook. In addition, commercial cleaning crews are trained to clean properly. They know how to identify and disinfect high-touch surfaces. They understand the dangers of cross-contamination and are trained to mitigate it and they understand the cleaning and disinfecting process.
Consumer Perceptions – Most consumers believe that commercial cleaning crews are better at cleaning than a company’s regular staff and that perception is generally true. Even with a well-defined training program and dedicated staff, it is unlikely that your day-to-day employee will match the cleaning standards of a commercial cleaning crew.

Advertising Your Commitment to Cleanliness

Regardless if you opt to perform cleaning and disinfecting duties in-house or hire a commercial cleaning company, there are costs involved. It is important for businesses to ensure that those costs realize some return on investment. Here are some ways that you can advertise your commitment to cleanliness and help your business stand out:

Ask For or Purchase Signage – Many commercial cleaning companies will provide window stickers or signage that can help you promote your cleaning protocols. Adding a simple sign at the entrance to your establishment that reads “Cleaned and Sanitized by Complete Care Maintenance” can help your customers and staff to feel safer.
Hire Porter and Matron Services – Ask your commercial cleaning company if they offer porter and matron services. These services provide onsite cleaning staff to maintain your facility’s cleanliness during regular business hours. There is no better way to advertise your commitment to cleanliness than having cleaning staff actively working during business hours.
Provide PPE and Hand Sanitizer – Providing disposable face masks and well-marked hand sanitizing stations throughout your establishment lets customers know that you care about their well-being. Encourage your staff to utilize these facilities as well.

Want to Learn More About Commercial Cleaning Services?

Complete Care Maintenance can show you how to make your business stand out with regard to health and cleanliness. Call or contact us today to learn how our commercial cleaning services can help!

20 Oct 2021

Corporate Cleaning, New, Office Cleaning mj@5150design.net 0 comment

Office Cleaning Protocols For Flu Season

Flu season is a productivity killer. According to the Centers for Disease Control, U.S. employees miss 17 million days of work each year because of the flu, costing employers an estimated $7 billion in lost productivity. This flu season is complicated by the ongoing COVID-19 pandemic, another productivity killer. In fact, an analysis by the non-profit Integrated Benefits Institute (IBI) found that spending for absent workers due to the coronavirus is estimated to total $50.5 billion. Now is the time to review and update your office cleaning protocols to prepare for this double threat.

Review Current Office Cleaning Protocols

A good place to start is by reviewing your current office cleaning protocols. Is your current cleaning regimen effective enough to mitigate the risks posed by both influenza and COVID-19?

Hopefully, you are being proactive in response to the ongoing pandemic. If so, your cleaning protocols have likely been upgraded in the last twelve months. If you are one of the millions of businesses that have enlisted the services of a commercial office cleaning service, you are already ahead of the game.

Even if you are utilizing a commercial office cleaning company, now is a good time to speak with them about what steps they will be taking to help mitigate the risks of the dual viral threat. Your office cleaning company should be able to tell you what steps they are currently taking to prevent the spread of germs and offer suggestions as to how to enhance your cleaning protocols.

What Your Cleaning Regimen Should Include

Your office cleaning regimen, be it in-house or outsourced, should include regular deep cleanings, high-touch surface disinfection protocols, and policies and procedures for avoiding cross-contamination. In addition, you should be considering ventilation system cleaning and pre-season carpet and upholstery cleaning.

Hot Spots and High-Touch Surfaces- Hot spots and high-touch surfaces are those areas that are shared and used frequently throughout the day. They typically include door handles and knobs, telephones, elevator buttons, shared office equipment, keyboards, computer mice, water coolers, coffee pots, and any common areas like restrooms, breakrooms, and kitchens.

These areas should be thoroughly cleaned and disinfected every day and routinely wiped down with proper disinfectants throughout the day.

Regular Deep Cleaning – Deep cleanings should be left to a qualified office cleaning company that has the tools and experience to do the job right. This type of cleaning is time-consuming and requires experienced cleaning crews. A deep cleaning will include cleaning of areas that are not typically covered during routine upkeep.

A deep cleaning will include things like inside and behind refrigerators and microwaves, under cabinets, carpet, blinds/curtains, and upholsteries. It will involve detailed floor scsrubbing and polishing, comprehensive restroom cleaning and sanitization, thorough cleabning of workstations and common areas, and dusting of vents and baseboards .

Avoiding Cross-Contamination – This is another area where it pays to utilize a commercial office cleaning company. Commercial office cleaning staff understand the danger of cross-contamination and how to mitigate it. They follow a cleaning process which often utilizes color coded equipment for use in certain areas of your office to avoid moving germs and bacteria from one area to the next. They also have sufficient cleaning supplies so that they can replace cleaning cloths, mop heads, etc when cleaning seperate areas.

Need Help With Your Office Cleaning Protocols

Complete Care Maintenance can help you to evaluate your current office cleaning protocols and offer suggestions on how they can be improved. Call or contact us today and let us help your office stay safe and sanitary this flu season.

30 Jul 2021

2021, Office Cleaning, Residential Cleaning mj@5150design.net 0 comment

Carpet Cleaning – 5 Gross Reasons to Hire a Professional

Even if you vacuum your carpets on a regular basis there are still some pretty nasty things hiding in those carpet fibers. According to microbiologist Dr. Philip Tierno of NYU Langone Medical Center, carpet can contain a shocking 200,000 bacteria per square inch. That’s more than your toilet seat! While regular vacuuming can help, nothing works as well as professional carpet cleaning.

So, What’s Hiding In Your Carpets?

GERMS AND BACTERIA

As was noted above, your carpets can contain more bacteria than the average toilet seat. Most of these bacteria arrive via the footwear that you wear every day. The University of Arizona conducted a study that investigated germs collected on footwear. Participants of the study averaged a staggering 421,000 units of bacteria on the outside of the shoe, and 2,887 on the inside. While most of this bacteria stays on your footwear, a great deal of it ends up in your carpet.

Most of these bacteria are harmless but the study found some pretty nasty stuff in this bacterial soup. E. coli, known to cause intestinal and urinary tract infections, meningitis, and diarrhea; Serratia ficari, which can cause infections in both the respiratory tract and wounds; and Klebsiella pneumonia, known to cause wound and bloodstream infections as well as pneumonia – just to name a few.

DEAD SKIN CELLS

The average human sheds 1.5 million skin cells each day. Multiply that by the number of people in your home or office and you can quickly see how it piles up. While the thought of dead skin cells piling up on your carpet is creepy enough, the real problem is the dust mites that feed on them. Dust mite waste is a leading cause of indoor allergies, a major problem for allergy sufferers, and a prime suspect in the onset of childhood asthma.

ANIMAL FECES

That’s right. We said animal feces. In the study conducted at the University of Arizona, 96% of participants were found to have fecal bacteria on their shoes. It turns out that even if we are careful to avoid stepping in poop, somehow we still do. What is worse is that the transfer rate of bacteria from shoes to your carpets is a staggering ninety to ninety-nine percent.

BUGS (LOTS OF THEM)

A study published in the journal PeerJ found that a large number of tiny animals — arthropods — are taking up residence in modern human dwellings. In 50 houses in and around Raleigh, N. C., the research team found about a hundred different species of arthropods in each home. Carpeted dwellings were found to harbor more bugs than non-carpeted buildings and in addition to the live critters, there were hundreds of dead ones as well.

MOLD

Mold requires four things in order to thrive: moisture, oxygen, a food source, and a surface to grow on. The carpeting in homes and offices can provide a suitable environment for mold to thrive if conditions are right. Basement carpets, carpets in areas of high humidity, and carpets that have been wet are at especially high risk for mold growth.

Mold produces allergens as well as irritants and potentially toxic substances known as mycotoxins. Exposure to mold can cause allergic reactions, skin irritation, and asthma attacks in those with asthma.

How Professional Carpet Cleaning Can Help

Routine deep cleanings of your carpets can go a long way toward reducing the number of nasties that thrive in your carpets. Professional carpet cleaning utilizes high-pressure injection and extraction equipment that removes most foreign material from your carpets. If you would like to learn more about how professional carpet cleaning services can refresh your home or office, call the pros at Complete Care Maintenance.

10 Jun 2021

Business Cleaning, Commercial Cleaning, Corporate Cleaning, Office Cleaning mj@5150design.net 0 comment

Office Cleaning: 5 Things Missing From Your Checklist

Whether you use an in-house office cleaning staff or outsource your cleaning to a professional office cleaning company, there are some areas in every office environment that often get overlooked. If you outsource your office cleaning and find that these areas are not being cleaned, it’s time to fire your commercial cleaning company. If you use in-house cleaning staff be sure to add these five areas to your office cleaning checklist.

Buttons, Switches, Knobs, and Handles

Take a moment to have a good look around your office building. Can you count the number of knobs, handles, buttons, and switches? Chances are that even the most meticulous office manager will miss a few of these ubiquitous items. There are the obvious ones like doorknobs and handles, light switches, and elevator buttons, but what about the buttons on the office phone, the fax machine, or the office printer. Then there are the microwave and refrigerator door handles, water cooler buttons, sink fixtures, drawer pulls, and countless others.

These items get touched multiple times throughout the day and by multiple individuals. They may not be obvious high-touch surfaces, but high-touch surfaces they are, and the average microwave door handle or fax machine button can harbor as many germs as the average toilet seat! Make sure you add these items to your office cleaning checklist.

Trash Cans

Surely your office cleaning staff regularly empties the trash receptacles throughout your office, but do they clean and disinfect them? Trash cans are another breeding ground for germs and bacteria that can cause foul odors and an unhealthy environment for you and your staff. Add trash cans to your office cleaning checklist to ensure that they get cleaned and disinfected on a regular basis. You will enjoy an odor-free office environment and your clients will appreciate the attention to detail.

Behind Appliances and Office Machines

The old saying goes: Out of sight, out of mind. This is especially true for these areas in your office. When was the last time you moved the microwave in the breakroom or looked behind the office printer? You might be surprised at how much dust and debris has accumulated over time.

Breakroom and kitchen appliances can build up enough dirt, dust, and liquid to create a sticky, stinky sludge, that if left unchecked can lead to nasty odors and damaged floors. Electronic office equipment is highly susceptible to overheating when dust accumulates and this can significantly reduce its useful lifespan. Adding these hidden areas to your office checklist not only ensures a cleaner environment but can save you thousands in repair and replacement costs.

Ceiling Fans and Light Fixtures

If you can’t remember the last time you cleaned the ceiling fans and light fixtures in your office building, you are not alone. These are easily some of the most overlooked items when it comes to office cleaning. The fact is that like your kitchen appliances and office machines, the buildup of dust and dirt causes them to work harder and at higher operating temperatures. This shortens their useful lifespan and requires more frequent replacement.

In addition, ceiling fans not only gather dust but also disperse it every time you turn on the fan, sending dust mites and allergens into the air. Putting these on your office cleaning checklist will result in cleaner air and longer-lasting fixtures.

Air Vents

Speaking of cleaner air, when was the last time you took a good look at the air vents in your office? For many of us, the answer to that question is ‘Umm, never’. The air vents in your office building should be dusted on a regular basis to avoid dispersing excess dust and allergens throughout the building.

In addition, you should have your ductwork professionally cleaned at least semi-annually to avoid the buildup of harmful allergens and molds. It only takes a few seconds to dust an air vent and it can have a significant impact on the overall quality of air in your office.

Wondering What Else Is Missing From Your Office Cleaning Checklist?

If you are concerned about the health and safety of your staff and customers, it is important that you maintain a healthy office environment. In the post-pandemic world, your staff and customers expect nothing less. Complete Care Maintenance can help you build a comprehensive office cleaning checklist and can even provide professional office cleaning service at a reasonable cost.

01 Jun 2021

2021, Business Cleaning, Commercial Cleaning, Corporate Cleaning, Healthcare Cleaning, Office Cleaning, Residential Cleaning mj@5150design.net 0 comment

Avoid Cross-Contamination When Cleaning

Oftentimes the spread of germs is facilitated by cross-contamination. Cross-contamination is defined as the transfer of bacteria or other microorganisms from one substance to another. Surprisingly, cross-contamination often occurs as a result of cleaning. While this may sound counter-intuitive, poor cleaning practices are a major source of cross-contamination. Professional cleaning companies recognize this fact and put in place procedures and protocols that are designed to mitigate the risk of cross-contamination.

How To Avoid Cross-Contamination When Cleaning

Use Smart Cleaning Processes

Putting cleaning processes in place helps ensure that cleaning duties are performed in a consistent manner. Smart cleaning processes take into consideration the risk of cross-contamination and focus on taking steps to prevent it.

Always start with a clean pair of gloves and fresh cleaning equipment.
Clean one area at a time.
Always clean from top to bottom, wiping down surfaces with an effective cleaning solution.
Spray disinfectant on all high-touch surfaces like desks, phones, doorknobs and push plates, elevator buttons, counters, railings, and all bathroom surfaces, following manufacturer recommendations for saturation and dwell time.
Finally, clean the floor starting from an inside corner and working your way toward the exit.
Place cleaning cloths, mop heads, and other used cleaning tools in a plastic bag and dispose of your gloves when you finish.
Repeat this process for every area that you clean, never using the same cleaning cloths, mop heads, etc.

Color Code Your Cleaning Supplies

Color-coding cleaning supplies is an excellent way to reduce cross-contamination. For instance, always having ample supplies of cleaning cloths in pre-defined colors can help cleaning crews avoid using the same cloth in two distinctly different areas. A simple color-coding system might look like this:

Red – Red clothes and equipment marked in red are designated for high-risk areas like toilets and urinals.
Yellow – Yellow cloths and equipment are designated for medium-risk surfaces like restroom sinks and countertops.
Green – Green is designated for lower-risk areas such as office areas and non-prep food surfaces.
Blue – Blue cleaning supplies are reserved for low-risk surfaces like glass and mirrors.

With a color-coded system like this, you can avoid can mitigate cross-contamination and more easily monitor workers to ensure they are following protocols.

Choose The Right Tools

Choosing microfiber over traditional cloths and mop heads is a big step forward in reducing cost-contamination. Traditional cleaning cloths and mop heads are made from absorbent cotton fiber. One study conducted by the University of California Davis Medical Center in collaboration with the EPA that traditional wet loop mops reduced bacteria by 30%, while microfiber mop heads showed a 99% reduction in bacteria.

Microfiber traps bacteria in the fibers of the mop while wet loop mops capture bacteria in the water molecules. Every time a wet loop mop gets dunked in a body of water the bacteria are released, only to be redistributed on the surface being cleaned. Microfiber employs positively charged particles to trap dust particles which is where the bacteria hide. It is a much more effective method for removing bacteria from surfaces.

Like microfiber Hepa filters do a better job of trapping dust particles that harbor germs and bacteria. Traditional vacuums typically employ a cotton or polyester fiber filter that fails to hold the dust as well as the fiberglass and charcoal found in a Hepa filter. Selecting a Hepa filter vacuum will help reduce the risk of cross-contamination.

Segregate Cleaning Staff

Assigning designated staff members to areas throughout your facility is a great way to mitigate cross-contamination. Allowing the same individual to clean the restroom and the kitchen can easily create cross-contamination concerns.

People, whether they realize it or not can collect and carry germs and bacteria on their clothing, shoes, hands, and hair. Limiting cleaning crew staff to designated areas helps to reduce the risk of transmission.

Employ A Commercial Cleaning Company

A well-organized and well-managed commercial cleaning company will already have these protocols and procedures in place. They will be fully versed in the use of proper chemicals and equipment, and they understand how to clean and disinfect virtually any surface.

21 May 2021

Business Cleaning, Commercial Cleaning, Corporate Cleaning, New, Office Cleaning mj@5150design.net 0 comment

Evaluating Cleaning Company Performance

As a business owner or facility manager, it is easy to get caught up in the fast-talking promises of a cleaning company sales representative. After all, they are trying to sell you a service. Therefore, they are not going to say anything negative about their cleaning services. While it is important for you to listen to what they have to offer, ask questions, and ensure that their services align with your needs, it is just as important to monitor their performance over time.

Oftentimes, commercial cleaning companies will perform exceptionally well during the ‘honeymoon’ period of your relationship. As time wears on, many cleaning companies become complacent, turnover staff, or change management. This can result in a reduction in standards, untrustworthy cleaning crews, and less bang for your buck.

So, How Can You Tell If Your Cleaning Company Is Delivering On Their Promises?’

Time

If your cleaning crew is chronically late, something is not right. If cleaning crews are leaving early, something is not right. If they are not putting in the time necessary to fully clean your facility, you are getting robbed. A professional cleaning crew will be on time every time, will take the time to do their job well, and will fulfill the hours they are contracted to work.

Preparedness

A well-managed cleaning company will ensure that its cleaning crews are always well-prepared. Moreover, they will bring with them all the necessary materials, safety equipment, and cleaning tools and products. You should never see a professional cleaning crew reusing cleaning cloths or mop heads.

Processes and Procedures

Does your cleaning crew follow a familiar process every time they clean? Can you predict which areas will get cleaned first, how long it will take, and what chemicals and cleaning tools will be used? All professional cleaning companies should have standardized processes and procedures in place.

Safety Is a Priority

Well-trained cleaning staff will follow prescribed safety protocols. Consequently, you should never see wet floors without caution signs, cleaning crews horsing around, or any type of behavior that endangers, you, your staff, your customers, or the cleaning crew..

Familiar Faces

Do you recognize the staff that cleans your facility? A smart commercial cleaning company is very good at retaining staff. They understand that it is far more costly to vet and train new staff than it is to retain tenured staff. If you recognize the people who come to clean your facility on a regular basis, your cleaning company is likely doing a great job.

Accountability

Does your cleaning crew have a leader, an individual that you have been introduced to, and who is available if there are issues or concerns? A quality commercial cleaning company will always assign a crew leader or manager who is willing to take responsibility for the actions of their crew.

Proactive Management

A customer-centric commercial cleaning company has a management staff that is proactive. They follow up with their customers on a regular basis to ensure that they are happy with the service, ask if there is anything more they can do, and make themselves available in the event that issues arise.

What To Do If Your Provider Falls Short

If your commercial cleaning company is not living up to its promises, Complete Care Maintenance can help. We have built our reputation on providing exceptional commercial cleaning at an affordable price. Call or contact us today!

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