Category: Property Management Cleaning

10 Sep 2020
property management cleaning

Is Your Cleaning Company Hurting Your Bottom Line?

property management cleaning

There is no doubt that a clean facility has many advantages and generally hiring a commercial cleaning company will help ensure your facility always looks its best. However, who you hire to manage your facility’s cleaning program can be the difference between a profitable business partnership and a costly one.

Not All Commercial Cleaning Companies Are The Same

When choosing a commercial cleaning company to manage your facility’s cleaning program, you have a lot of choices. You will likely find several companies offering cleaning services in a variety of price ranges. The important thing to remember is that it’s not about price; it’s about value and return on investment.

Typically, companies offering cleaning services at rock-bottom prices are inexperienced and underfunded. They likely do not have adequate staff or proper equipment and training. These shortcomings might save you money in the short-term, but over time you may find that their inexperience is costing you more money than you saved. In fact, hiring an inexperienced or fly-by-night cleaning company can hurt your bottom line in more ways than you think.

Lost Tenants Equal Lost Revenue

An inadequately cleaned facility makes a bad impression and could scare off potential tenants. In addition, existing tenants may feel compelled to look elsewhere once their lease is up if they feel that the facility is not well maintained.

Your tenants understand the value of a clean and inviting facility. They recognize that their clients form opinions about their business based on the cleanliness of the facility. They also recognize that their employees are better served when the workplace is clean and sanitary.

The bottom line is: that a poorly maintained facility is bad for your tenants, bad for their staff, bad for their clients, and ultimately bad for you.

Dirty floors, smudged windows and mirrors, dusty lobbies, and unsanitary restrooms will leave your tenants dissatisfied and they will eventually move their organization to a better-maintained facility. This means empty spaces, more dollars spent on marketing, a potentially damaged reputation, and lost income for you.

Proper Maintenance vs. Costly Repairs

Improper training, poorly maintained equipment, and carelessness on the part of a cleaning crew can cost you more than just tenants. Commercial cleaning is not just about cleaning, it is also about maintaining your property to ensure longevity. Improper use of commercial cleaning chemicals can damage surfaces in your facility which can lead to costly repairs and replacement costs.

Imagine an inexperienced cleaning crew using overly caustic chemicals on your lobby’s marble floors. Or a poorly maintained buffing machine gouging your hardwoods. Using the wrong cleaning chemicals can damage all types of surfaces, from chrome fixtures in restrooms and kitchens to granite countertops and expensive furnishings. These types of ‘accidents’ can lead to repair and replacement costs of thousands of dollars and a commercial cleaning company that is ‘just starting out’ may not have the funding or insurance to cover the costs. This leads us to a third unanticipated cost associated with ‘inexpensive’ commercial cleaning services.

Liability And Insurance Claims

Commercial cleaning companies that are not yet well established may not have the necessary insurance coverage to deal with property damage and personal injury claims. If a cleaning company employee is injured on your premises and their employer’s insurance company denies the claim, you could be held liable.

What if an inexperienced cleaning crew inadvertently creates an unsafe environment for your staff, your tenants, or their clients? Lack of training can lead to all manner of unsafe conditions when it comes to commercial cleaning. Are you willing to take that risk?

How Do I Know Who To Hire?

As was stated earlier, hiring a commercial cleaning company based on pricing alone is not the best approach. You should request proposals from several potential providers and then vet each one separately. Some of the questions you’ll want to be answered are as follows:

  • How long have you been in business?
  • Do you have experience with similar facilities?
  • What are your training protocols?
  • Do you perform employee background checks?
  • Are you insured and to what extent?
  • What is your employee turnover rate?
  • Will there be management oversight of cleaning crews?
  • What is the communications protocol? (i.e. Who can I call when there is a problem?)
  • Can you provide references?

Getting answers to these questions will go a long way toward weeding out the bad apples during your vetting process and should make the decision-making process easier. If you can carve out three or four respectable providers from your list of prospects, then you can start talking price.

21 Jul 2020
property management cleaning

A Clean Property Is a Profitable Property

property management cleaning

As of July 21, 2020, there were 114,405,611 renters in the U.S. and all of these rental properties are maintained by 23,492,343 landlords. That is a lot of property to maintain.

Many landlords hire a property manager to handle everything on their behalf. And one of the most important jobs of property management is keeping the building clean. In turn, many property management firms hire commercial cleaning companies to manage the cleaning of their properties.

Smart property management firms hire commercial cleaners because it makes good business sense. Cleanliness is one of the most important aspects of good property management, and a clean property is safer, more appealing to potential tenants, and more profitable overall.

Here are four good reasons to hire a professional commercial cleaning company to keep your rental property clean and inviting:

1) Curb Appeal

Long before your property management team sits down with a prospective tenant, that tenant is evaluating your property. Dirty parking lots, building exteriors, and outdoor common areas are red flag to discerning tenants and can be a deciding factor when choosing to enter your rental office or go somewhere else. From swimming pools and tennis courts to parking garages and mailrooms, it is vital that these areas look there very best for potential renters.

A well established commercial cleaning provider will have the tools and resources necessary to properly maintain your property’s exterior. They can ensure that your parking lots, building exterior, and public-facing common areas are clean and inviting.

2) Rental Offices

The second step in the customer journey when evaluating a rental property is often the rental office. This is an area where a commercial cleaner can really help you shine. A clean and inviting reception area and rental office are essential to a good first impression, not to mention the health and welfare of you and your staff.

While you may feel that maintaining a clean office space is the responsibility of your staff, you would likely be surprised at the difference a commercial cleaner can make.

Professional office cleaners are well-versed in proper cleaning techniques, they have the right tools and equipment, the proper cleaning agents, and the training and knowledge to use them safely and effectively. Professional cleaners will pay more attention to high-touch areas, entryways, and restrooms. They will properly maintain flooring, upholsteries, and windows.

You may have a wonderfully responsible staff, but they will not clean your office like a professional cleaning company can. Besides, how many hours per week do you want your staff to dedicate to cleaning as opposed to running your property?

3) Other Internal Common Areas

From office lobbies and clubhouses to conference rooms and fitness centers, today’s multi-unit rental properties offer a variety of value-added amenities. These areas are many times the centerpieces of a rental property and typically represent a significant investment.

Because these areas are important assets that add value to your property, they are an important selling point for potential tenants; these areas need to shine. A reliable commercial cleaning company will ensure that these areas always look their best and provide a safe and healthy environment for your tenants.

These are also high-traffic areas that require sanitation to protect the health of your guests. Fitness equipment, restrooms, conference tables, and shared office equipment are breeding grounds for germs. A respected property management cleaning service will ensure that these areas are clean and sanitary to protect the well-being of all who use them.

4) Move Out Cleaning

When a tenant leaves a rental unit it is imperative that the space is thoroughly cleaned and sanitized for incoming tenants. As a property manager, you know how important this phase of the rental process can be. A poorly cleaned apartment or office space will not only start your relationship with a new tenant off on the wrong foot, but it will also cost you additional man-hours to rectify the situation.

When preparing a rental unit for occupancy it pays to hire a commercial cleaner. Professional property management cleaning companies understand the importance of making a space ‘move-in’ ready. They will deep clean your rental unit from floor to ceiling, helping to ensure a happy tenant and minimal downtime.

We Can Help

These are just a few good reasons to outsource your property management cleaning needs to a professional commercial cleaning company. At Complete Care Maintenance, we offer a variety of services that can help make your job easier and your property more profitable. Contact us today to learn how we can help!

16 Jun 2020
construction cleaning

4 Reasons To Hire A Post Construction Cleaning Company

construction cleaning

Post-construction cleaning is a lot different than your typical cleaning project and it requires advanced planning, proven safety practices, and proper equipment. A professional post-construction cleaning crew will meet all of these requirements and will bring experience and know-how to the job site.

Planning Ahead

A professional post-construction cleaning company knows to plan ahead. They will visit the site prior to sending a cleaning crew to familiarize themselves with the project details. They will evaluate the site for safety hazards, debris removal requirements, and overall project depth. This onsite visit will allow them to determine equipment and resource needs and to prepare a detailed plan to get the job done thoroughly and efficiently.

Safety First

Construction sites often pose safety hazards that are not typically a concern with other cleaning projects. There may be building equipment and materials still on-site, or even active construction nearby. There is often heavy debris, stray screws and nails, and other hazards that cleaning crews need to be aware of and prepared for.

Reputable commercial cleaning companies provide regular safety training for their staff. Well-managed crews are familiar with OSHA standards and are fully bonded and insured. A knowledgeable post-construction cleaning company will ensure that their cleaning crews are wearing appropriate safety gear and are familiar with how to safely manage onsite hazards.

Appropriate Supplies and Equipment

Post-construction cleaning often requires some pretty heavy-duty cleaning supplies and equipment. For instance, the standard household vacuum cleaner will struggle in a post-construction environment. Loose nails and screws, chunks of drywall and cement, and copious amounts of dust are likely to ruin a typical vacuum cleaner. A professional post-construction cleaning service will have the necessary safety gear, heavy-duty cleaning supplies, and appropriate equipment to manage the job from start to finish.

A Phased Approach

Smart post-construction cleaning companies will typically use a phased approach, starting with the interior of the premises. Rough cleaning of the interior will include the removal of large debris, dusting from top to bottom, the removal of window stickers, and overspray, followed by a thorough sweeping of the floors. The goal of rough cleaning is to eliminate as much dust and debris as possible to prepare the interior for a more thorough cleaning.

Phase two involves the detailed cleaning of the interior. This will include cleaning and disinfecting all interior surfaces including windows, cabinetry, appliances, countertops, sinks, showers, tubs, walls, and baseboards. Finally, the floors will be scrubbed and polished to make the premises move-in ready.

The third phase of the post-construction cleaning process will involve the exterior of the premises. Removal of debris, washing of exterior windows and doors, sweeping and dusting of entryways and exterior lighting, and thorough cleaning of parking lots, sidewalks, and other paved surfaces. This ensures the curb appeal that will make your property shine!

In Conclusion

Post-construction cleaning is a heavy-duty task that is better left to professionals. A reputable commercial cleaning company brings knowledge, experience, and proper supplies and equipment to the job site. Hiring a professional post-construction cleaning crew will ensure a more thorough, safe, and efficient cleaning, and they will leave your new premises ready for occupancy.


15 Jul 2019
property management cleaning

What You Should Look for When Evaluating Property Management Cleaning Services

property management cleaning

When you’re responsible for managing a property, whether it’s a residential building, commercial space, or a mix of both, maintaining a clean and inviting environment is paramount. One key to achieving this goal is to hire a professional property management cleaning service. But what should you look for when evaluating such services? In this post, we’ll outline the essential criteria to consider.

1. Experience and Expertise

Experience in property management cleaning is crucial. A well-established cleaning service will have the knowledge and expertise needed to manage cleaning challenges that may arise in a property, whether it’s an apartment complex, office building, or retail space. Ask for references and check their track record.

2. Comprehensive Services

Your property’s cleaning needs may vary widely, from basic cleaning in common areas to specialized services for specific spaces. Ensure the cleaning company offers a comprehensive range of services, including:

  • Regular cleaning of common areas
  • Deep cleaning for vacant units
  • Specialized cleaning for fitness centers, pools, or laundry rooms
  • Window and carpet cleaning
  • Janitorial services for commercial spaces

Having a single service provider that can handle all these tasks will simplify management and potentially save you money.

3. Customizable Cleaning Plans

Every property is unique, and your cleaning needs may differ from one season to another. The ability to customize cleaning plans according to your specific requirements is a significant advantage. The cleaning service should work closely with you to create a cleaning schedule that aligns with the property’s needs and your budget.

4. Quality Assurance

To ensure consistent and high-quality service, look for a company that has a system in place for quality assurance. This can include regular inspections, follow-up on client feedback, and a commitment to making necessary improvements. Quality assurance ensures that you receive the level of service you expect.

5. Green Cleaning Options

With an increasing emphasis on sustainability and environmental responsibility, many property owners prefer green or eco-friendly cleaning services. These services use environmentally safe products and practices, which not only benefit the environment but can also contribute to a healthier living or working environment for your tenants.

6. Flexibility and Availability

Cleaning needs can arise at any time, especially in the case of an emergency. Choose a cleaning service with flexibility in scheduling and availability. If a tenant moves out suddenly, you want to be able to rely on your cleaning service to quickly prepare the space for the next tenant.

7. Licensing and Insurance

Ensuring that the cleaning service is licensed and insured is essential. It protects you and your property from potential liability and confirms that the company meets the necessary legal requirements. In addition, verify the insurance coverage and licensing status before finalizing any agreement.

8. Competitive Pricing

Of course, pricing is a crucial factor in your decision. You want to ensure you’re getting a fair deal for the quality and scope of services provided. Moreover, get quotes from multiple property management cleaning services and compare what each offers for the price.

9. Reputation and References

Don’t underestimate the value of reputation and references. Ask the cleaning service for references from other property managers they’ve worked with. You can also look for online reviews and ratings. A reputable company with a solid track record is more likely to provide the service you need.

10. Clear Communication

Lastly, effective communication is essential for a successful partnership with a cleaning service. The company should be responsive to your inquiries, provide clear and transparent contracts, and have a reliable point of contact for any concerns or issues.

In Conclusion

Choosing the right property management cleaning service requires careful consideration of the above factors. It’s an investment that not only maintains the cleanliness and appeal of your property but also contributes to tenant satisfaction and overall property value. Make a well-informed decision to ensure the success of your property management efforts.

08 Jun 2016
office cleaning

5 Key Benefits of Property Management Cleaning Services

office cleaning

A well-maintained office space is a point of pride for most companies. Ensuring that your property exudes a clean and tidy atmosphere is essential for attracting and retaining high-quality tenants. Whether you own or manage office buildings, maintaining the highest cleanliness standards is key to your success.

The Five Key Benefits of Property Management Cleaning Services:

  1. Eliminating Complaints:

    The top complaint from corporate tenants is often unreliable property upkeep. Property managers who invest in consistent cleaning services reduce the risk of properties falling into disarray. Happy tenants who experience well-maintained spaces are more likely to stay and continue paying rent.

  2. Higher Occupancy Rates:

    Commercial tenants highly value a clean and properly maintained office space. A consistently clean environment makes them less likely to consider moving to a different location due to ongoing issues. A well-maintained property ensures long-term tenant retention.

  3. Increased Availability:

    Whether you are an investor, landlord, or property owner with other responsibilities, hiring a property management janitorial company eliminates the need for you to manage housekeeping in-house. This allows you to focus on other pressing matters.

  4. Commanding Higher Rents:

    Pristine floors, spotless elevators, and immaculate public areas create an ambiance of sophistication that is attractive to potential tenants. They are willing to pay more for a well-maintained property. Higher rent translates to a better return on investment.

  5. Time-Saving Integrated Services:

    In addition to general cleaning, professional cleaning services can assist with specialized cleanings, such as floors, windows, carpets, upholstery, and more. Property managers save time because they don’t need to search, price, and schedule these additional projects. Employing an integrated property management cleaning service streamlines your cleaning needs.

Peace of Mind for Property Managers:

Property managers already juggle various responsibilities to ensure their facilities run smoothly and all parties involved are satisfied. Making sure a commercial property stays clean should not be a constant source of concern. Your time is valuable and should be used to provide excellent service to both tenants and owners. Well-managed property management janitorial services handle these cleaning issues professionally.

Professional property management cleaning services ensure that a commercial property is cleaned comprehensively. These services are professional operations that have years of experience and know-how, assuring that the job is done to the highest standards.

Services provided include:

  • Common area cleaning
  • Janitorial services
  • General cleaning of offices, lobbies, public areas, and elevators
  • Office building cleaning
  • Floor cleaning services
  • Floor stripping, waxing, and polishing
  • Floor buffing and burnishing
  • Emptying and discarding trash receptacles
  • Parking lot sweeping services
  • Exterior grounds litter removal
  • Window washing
  • Wood floor cleaning and polishing
  • Carpet shampooing

In summary, maintaining high occupancy rates or increasing them requires your buildings to be as clean as possible. Property management janitorial services are here to support your facility in achieving this goal. With highly motivated cleaning professionals and managers, they ensure your complete satisfaction for all your cleaning needs.

For more information on our property cleaning services, please call us today at 609-275-8227 or contact us online.


01 Feb 2016
property management cleaning

Expert Cleaning Services for Property Managers

property management cleaning

If you’re a property manager, one of the most significant challenges you likely face is finding the right cleaning service. The cleanliness of your facility is a source of pride for property owners, tenants, and clients. A sparkling, well-maintained building makes a far stronger impression than one that’s not properly cleaned. The service providers you work with reflect your company’s image. We understand that responsibility well, and we take it seriously.

For many years, we’ve been collaborating with property managers to grasp their unique challenges and the myriad of responsibilities that pull them in different directions. Collecting rent, devising strategies for tenant acquisition, marketing, and other facets of property management can consume your time. Chasing your cleaning service to ensure the facility maintains a sparkling appearance shouldn’t be an added burden. You need a partner who’s readily available and dedicated to maintaining an ongoing impression of excellence for anyone who interacts with your company.

If you’re searching for a long-term partner who can assist you in achieving these goals, reach out to us. We can help you develop a comprehensive strategy that will have a lasting impact on your property management policies and enhance the way you maintain your buildings.

Here are the Customized Services That Set Us Apart:

  1. Flexible Scheduling: We work around your needs. We’re there when you need us.
  2. Floor Waxing and Stripping: Get floors that gleam. We do it when you need it.
  3. Window Washing: Count on us for sparkling windows that leave a lasting impression.
  4. Carpet Cleaning: We provide top-notch solutions to keep your carpets clean.
  5. Restroom Cleaning: We ensure your restrooms are spotless and sanitary.
  6. Mini Blind Cleaning: Count on us to keep your blinds clean and in top condition.
  7. Special Requests: We’re delighted to accommodate any special requests you might have to maintain your space and facilities.
  8. Event Clean Up: When you host an event and need assistance, we’re there to make sure everything is in order.
  9. Green Cleaning Solutions: We’re committed to providing green cleaning solutions that are beneficial for you and the environment.

Working With You

We work closely with you to develop a customized cleaning solution that meets your specific needs as a property manager. Our aim is to allow you to focus on what’s most important for your business while we take care of the cleanliness and maintenance of your property.

Our comprehensive range of services, flexible scheduling, and commitment to environmental responsibility mean you can trust us to keep your facilities in top condition. We understand the unique challenges property managers face, and our services are tailored to help you maintain and enhance your property’s image.

Don’t let the hassle of managing cleaning services detract from your core responsibilities. Reach out to us, and we’ll work with you to create a solution that ensures your facilities always make a positive impression and reflects the excellence you strive for in your property management endeavors.

05 Dec 2015
property management cleaning

Property Management Cleaning Services: The Key to Tenant Satisfaction

property management cleaning

A clean and well-maintained office building leaves a lasting impression. Stepping into a lobby with pristine floors, sparkling windows, and immaculate doors not only impresses but also plays a crucial role in client satisfaction. For those who own or manage office buildings in New Jersey, the battle to maintain cleanliness is a daily challenge. However, this battle can be won by enlisting the services of a reliable and established cleaning contractor, especially if your standards for property maintenance are exacting.

The Importance of a Thorough Cleaning Program

Janitorial services are at the forefront of maintaining a clean, sanitized, and healthy building. A professional cleaning contractor must provide a comprehensive and regimented cleaning program that includes daily general office building and floor cleaning. These programs are managed by experienced supervisors and cleaning technicians who are well-versed in the intricacies of maintaining a building’s cleanliness.

By entrusting the day-to-day management of the cleaning crew to a reputable janitorial company, property managers can focus on their core responsibilities – ensuring that their assets operate effectively and maintaining amicable relationships with valued tenants.

Floor Care: A Critical Component

Floor care is a universally significant issue for cleaning companies worldwide. In office buildings, warehouses, and distribution centers, you’ll often encounter VCT (vinyl) flooring. Daily cleaning is essential, but over time, VCT flooring can lose its luster, becoming dull and dingy. This is when tenant complaints become commonplace, and janitorial services must address the issue through floor stripping and waxing. A beautifully waxed floor not only looks great but is also the first thing anyone notices upon entering an office, building, or facility.

A Multifaceted Approach to Cleaning Care

This is just one example of the many aspects of cleaning care undertaken by property management cleaning services. It’s a vital consideration for property managers and the tenants who occupy the space. Cleanliness not only creates a positive first impression but also ensures that tenants are content with the office environment in which they work daily.

To recap, the appearance and cleanliness of an office building profoundly influence client satisfaction, tenant contentment, and overall productivity. By partnering with a professional office building cleaning service, property managers can guarantee that their buildings consistently provide an inviting and healthy workspace. It’s not just about keeping up appearances; it’s about fostering a positive atmosphere for everyone who walks through those pristine doors.