Category: Healthcare Cleaning

10 Apr 2024
medical office cleaning

The Vital Role of Medical Office Cleaning Services

medical office cleaning

In the healthcare industry, maintaining a clean and hygienic environment is paramount to the well-being of both patients and staff. Medical office cleaning services play a crucial role in upholding the highest standards of cleanliness and sanitation in healthcare facilities, from hospitals and clinics to medical offices and outpatient centers. Let’s explore why medical office cleaning services are so important and the key benefits they provide to healthcare organizations and their stakeholders.

Preventing the Spread of Infections:

Healthcare-associated infections (HAIs) pose a significant threat to patient safety and can result in severe illness or complications, particularly among vulnerable populations. Proper cleaning and disinfection of medical facilities, including exam rooms, waiting areas, and restrooms, are essential for reducing the risk of HAIs. Medical office cleaning services employ specialized cleaning protocols and hospital-grade disinfectants to effectively kill harmful pathogens and prevent the spread of infections.

Maintaining Regulatory Compliance:

Healthcare facilities are subject to strict regulatory standards and guidelines set forth by organizations such as the Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). Compliance with these regulations is essential for ensuring patient safety and avoiding costly penalties or legal repercussions. Medical office cleaning services are trained to adhere to industry-specific cleaning protocols and regulatory requirements, helping healthcare organizations maintain compliance and uphold the highest standards of care.

Enhancing Patient Experience:

A clean and well-maintained environment is essential for promoting patient comfort and satisfaction. Patients visiting medical offices or healthcare facilities expect a clean and welcoming atmosphere that instills confidence in the quality of care they will receive. Medical office cleaning services help create a positive impression by ensuring that facilities are tidy, organized, and free of dirt, dust, and debris. A pleasant and hygienic environment contributes to a more positive patient experience and fosters trust and confidence in the healthcare provider.

Protecting Healthcare Workers:

Healthcare professionals, including doctors, nurses, and support staff, are on the front lines of patient care and are at increased risk of exposure to infectious agents and pathogens. Medical office cleaning services play a crucial role in safeguarding the health and safety of healthcare workers by minimizing their exposure to contaminants and providing a clean and sanitized work environment. Regular cleaning and disinfection of high-touch surfaces, such as door handles, countertops, and medical equipment, help reduce the risk of cross-contamination and protect the well-being of staff members.

Preserving Equipment and Facilities:

Medical equipment and facilities represent significant investments for healthcare organizations, and proper maintenance is essential for ensuring their longevity and functionality. Medical office cleaning services help preserve equipment and facilities by implementing regular cleaning and maintenance schedules. Routine cleaning of medical equipment, examination tables, and other surfaces helps prevent damage and deterioration caused by dirt, grime, and chemical residues, extending the lifespan of equipment and facilities and reducing maintenance costs over time.

Need Help With Your Medical Office Cleaning?

Complete Care Maintenance understands the unique cleaning needs of medical offices and healthcare facilities and offers specialized medical office cleaning services tailored to meet these requirements. With a dedicated team of trained professionals and industry-leading cleaning protocols, Complete Care Maintenance ensures that medical facilities remain clean, safe, and compliant with regulatory standards.

30 Sep 2023
pharmacy cleaning


pharmacy cleaning

Pharmacies play a crucial role in our healthcare system, providing essential medications and healthcare products to patients. To maintain the integrity of these life-saving substances and ensure the safety of both customers and staff, pharmacies have specific and stringent cleaning requirements that go beyond typical commercial cleaning standards.

Infection Control

Pharmacies handle medications that are administered to patients, including those with compromised immune systems. Contamination of these medications can lead to serious health risks. Therefore, pharmacies must adhere to rigorous infection control measures.

Cleanroom Standards

Some pharmacies, especially compounding pharmacies, operate cleanrooms. Cleanrooms are highly controlled environments with low levels of airborne particles, microbes, and other contaminants. Maintaining these conditions is essential to prevent contamination of sterile medications.

Surface Disinfection

Pharmacy countertops, workstations, and prescription-filling equipment must be regularly cleaned and disinfected to prevent cross-contamination. Alcohol-based disinfectants are often used for these surfaces.

Prescription Filling Stations

The prescription filling area is a high-risk zone for contamination. Regular cleaning of pill counting trays, spatulas, and dispensing equipment is crucial.

Storage Areas

Pharmacies must maintain clean and organized storage areas for medications. Proper temperature control, cleanliness, and labeling are vital to ensure medication safety.

Pharmacy Shelving and Racking

Dust and debris can accumulate on shelves and racks, potentially contaminating medications. These areas should be regularly cleaned and sanitized.

Floor Care

Pharmacy floors must be kept clean and free of dust and debris. Regular sweeping, mopping, and floor disinfection are essential.

Hand Hygiene Stations

Pharmacies should provide accessible hand hygiene stations for both employees and customers. These stations should be regularly maintained and stocked with hand sanitizers or soap.

Ventilation and Air Quality

Pharmacies should maintain proper ventilation to control airborne contaminants. HVAC systems should be regularly cleaned and maintained to ensure clean indoor air.

Pharmacy Compounding

For compounding pharmacies, sterile compounding areas require meticulous cleaning and adherence to USP Chapter <797> standards to prevent contamination of compounded medications.

Emergency Cleanup Protocols

Pharmacies should have emergency cleanup protocols in place for spills and accidents involving hazardous or contagious substances. These protocols must be followed to minimize risks.

Regular Audits and Inspections

Regular audits and inspections are essential to ensure compliance with cleanliness standards, including those set forth by regulatory bodies like the FDA and State Boards of Pharmacy.

Pharmacies are more than just businesses; they are healthcare providers responsible for the well-being of patients. Maintaining a sterile and clean environment is not just a preference; it’s an obligation to protect public health. The unique cleaning requirements of pharmacies are designed to ensure the safety and efficacy of the medications dispensed and to prevent infections and contamination. By diligently adhering to these requirements, pharmacies play a critical role in safeguarding our health and well-being.

Complete Care Maintenance offers commercial cleaning services for pharmacies and medical facilities in New Jersey and Pennsylvania. We can help ensure that your pharmacy is clean and safe. Call or contact us today to learn more.

30 Apr 2023
dental office


dental office

Keeping your dental office clean and sanitary is crucial for maintaining the health and safety of both patients and staff. A clean and well-maintained dental office not only creates a positive first impression but also plays an important role in preventing the spread of germs and bacteria. This is where commercial cleaning services can play a vital role in improving your dental practice.

Here are some of the ways that commercial cleaning can benefit your dental practice:

Promotes a Healthy Environment

Dental offices are prone to germs and bacteria due to the constant flow of patients and staff. Commercial cleaning services use professional-grade cleaning products and equipment to ensure that all surfaces and equipment are thoroughly cleaned and sanitized. This reduces the risk of spreading germs and bacteria, promoting a healthy environment for patients and staff alike.

Creates a Professional Image

First impressions are crucial in any business, including dental practices. Patients expect to see a clean and well-maintained dental office when they arrive for their appointments. A dirty or disorganized office can create a negative impression, which can lead to a loss of trust and credibility. Commercial cleaning services can help create a professional image that instills confidence in patients and promotes a positive reputation for your dental practice.

Reduces the Risk of Infections

Dental practices are especially vulnerable to infections due to the use of sharp instruments and exposure to bodily fluids. Commercial cleaning services are equipped with specialized tools and training to ensure that all surfaces and equipment are thoroughly disinfected and sanitized. This reduces the risk of infections and helps to ensure the safety of both patients and staff.

Improves Air Quality

Dental offices can accumulate dust and other particles over time, which can negatively impact air quality. This can be particularly problematic for patients with respiratory issues, such as asthma. Commercial cleaning services use specialized equipment and techniques to remove dust and other airborne particles, improving the air quality and creating a more comfortable environment for patients and staff.

Increases Productivity

A clean and organized workspace can increase productivity and efficiency in the workplace. When staff members work in a clean and organized environment, they are better able to focus on their tasks and responsibilities. This can lead to an increase in productivity and a more efficient workflow, which can ultimately benefit both the practice and the patients.

Saves Time and Money

Hiring a commercial cleaning service can actually save you time and money in the long run. Professional cleaners are equipped with the tools, training, and experience needed to clean and sanitize your dental office quickly and efficiently. This can save you time and resources that would otherwise be spent on cleaning and maintenance tasks. Additionally, a clean and well-maintained office is less likely to experience equipment breakdowns and other issues that can be costly to repair.

In conclusion, commercial cleaning services play a vital role in maintaining the health and safety of dental practices. Commercial cleaning services can help dental practices thrive and provide the best possible care to their patients. If you are looking to improve the cleanliness and overall efficiency of your dental practice, contact Complete Care Maintenance today.

10 Mar 2023
medical facility cleaning


medical facility cleaning

Spring is the perfect time to have your outpatient clinic professionally cleaned. With winter behind us, it’s time to prepare your clinic for the warmer months ahead. A thorough cleaning can help reduce the risk of infections, improve indoor air quality, boost staff morale, and create a safer environment for patients and staff. Start your Spring off on the right foot with professional medical facility cleaning!

Cold and Flu season is ending

Winter is a time when flu and colds are more common, and they can easily spread in a healthcare setting. As the season comes to an end, it’s essential to have your clinic thoroughly cleaned and disinfected to reduce the risk of infections spreading. Spring is also an excellent time to reevaluate your cleaning procedures and make changes to keep your clinic clean and safe year-round.

Allergies are more prevalent

Spring is notorious for causing allergies, and many people suffer from seasonal allergies during this time. A deep clean of your clinic can help reduce allergens, such as dust, pollen, and other airborne irritants. A clean clinic can also improve indoor air quality, creating a more comfortable and healthy environment for patients and staff.

Improve the appearance of your clinic

The appearance of your clinic plays a crucial role in making a positive first impression on patients. A clean and well-maintained clinic can boost patient confidence and comfort, which can lead to improved patient satisfaction and loyalty. Spring cleaning can also help remove any clutter, dust, or debris that may have accumulated during the winter months, giving your clinic a fresh and renewed look.

Increase staff morale

A clean and organized workspace can improve staff morale and productivity. When your clinic is clean and organized, staff can focus on their work without worrying about the environment around them. Spring cleaning can also help staff identify any issues or areas that need improvement, creating a safer and more efficient workplace for everyone.

Reduce the risk of infections

Infections can spread easily in a healthcare setting, and a deep clean can help reduce the risk of infections spreading. A thorough cleaning can eliminate harmful bacteria, viruses, and germs that may be lurking in your clinic. A professional cleaning service can also ensure that your clinic meets all healthcare standards and regulations, providing a safe and healthy environment for patients and staff.

Create a safer environment for patients and staff

A clean and well-maintained clinic can help reduce the risk of accidents and injuries. Spring cleaning can help identify any hazards or areas that may require attention, such as slippery floors, broken equipment, or loose wiring. By addressing these issues promptly, you can create a safer environment for patients and staff.

Save time and money

A professional cleaning service can help save time and money by providing a thorough and efficient cleaning. By outsourcing your cleaning needs, you can free up staff time and resources to focus on patient care and other important tasks. A professional cleaning service can also help extend the life of your equipment and facilities, reducing the need for costly repairs or replacements.

Medical Facility Cleaning Done Right

Complete Care Maintenance provides exceptional medical facility cleaning services. Our staff are well-trained in the unique requirements of outpatient clinics and doctors’ offices and can ensure that your facility is thoroughly clean and sanitary. Call or contact us today for a free consultation.

20 Jan 2023
medical facility cleaning


medical facility cleaning

Hiring medical facility cleaning specialists to manage the cleaning and disinfecting of your facility has many benefits. Medical facility cleaning companies understand the strict cleaning and disinfecting requirements of the medical profession. They will ensure that your facility is cleaned to the standards expected by patients, staff, and regulating agencies.


One of the greatest concerns for a medical facility is the spread of germs. In fact, patients, staff, and regulating bodies like CMS and HHS have high expectations when it comes to infection control. A professional cleaning crew that specializes in medical facility cleaning understands the importance of infection control. Additionally, their cleaning and disinfecting procedures play a pivotal role.

Cleaning specialists are well-versed in infection control protocols and procedures, understand the dangers of cross-contamination, and have policies and procedures in place to mitigate the spread of germs. It follows that they know how to clean, disinfect, sanitize, and even terminally clean any space in your facility.


Medical facilities are ripe with hazards not found in most other environments. Biological waste, hazardous materials, sharps, etc. are all hazards with which specialized medical facility cleaning crews are familiar. They understand and follow the procedures and protocols prescribed for the handling of these items.

In addition to the hazards specific to the medical profession, trained medical facility cleaning crews are also taught to mitigate hazards caused by the work they do. They also follow OSHA safety guidelines, know how to handle cleaning chemicals and solutions safely, and are hyperaware of any safety hazards that their work may inadvertently cause.


The privacy and dignity of patients in your medical facility is a major concern and cleaning contractors that specialize in medical facility cleaning train their staff in this important area. They understand patient dignity and privacy concerns and are discreet, respectful, compassionate, and professional when working with patient populations.

While not medical professionals, medical facility cleaning crews should be familiar with HIPPA and FERPA regulations and how they relate to the privacy and dignity of patient populations.


Medical facility cleaning providers must be able to work well in an environment made up of patients, visitors, and providers and must act with respect and professionalism toward all. Well-trained healthcare cleaning staff know how to do their work quickly, safely, and respectfully with minimal disruption to those around them. 

Not everyone is cut out for these types of interactions and responsible healthcare cleaning services proactively train their staff to hone excellent interpersonal communication skills. A well-trained cleaning crew will have positive impacts on patients, visitors, and staff both through their cleaning expertise and their daily interactions.


Qualified medical facility cleaning providers have consistent and rigorous cleaning and disinfecting protocols that are specific to medical facilities. Plus, they provide regular training and education to medical facility cleaning staff and regularly evaluate their performance.

This ensures that your facility is cleaned to the highest standards each and every time.


Complete Care Maintenance has cleaning crews specifically trained to work within medical facilities. Call or contact us today to learn how we can help.

10 Oct 2022
doctor's office


doctor's office

While Covid cases have been steadily dropping for the past several months, health officials warn that this winter will likely bring a resurgence of the virus. That coupled with the onset of cold and flu season and a shortage of healthcare workers is leaving medical facilities stretched. 


A recent article from states that hospitals are preparing for an unprecedented winter of viruses. It will be another winter with Covid cases and one that is expected to include high levels of influenza and other respiratory illness patients.

Flu cases are already on the rise in the U.S. and pediatricians are seeing a growing number of children presenting symptoms of RSV (respiratory syncytial virus) and enteroviruses. Couple that with the anticipated increase in Covid cases due to increased indoor activity and it seems like the perfect viral storm.

In addition to the anticipated rise in respiratory infections, the healthcare industry is dealing with an unprecedented staffing shortage. Healthcare workers are quitting at rates 23% higher than when the Covid pandemic began, leaving those who stay on the front lines with unmanageable workloads and extended hours.


If you manage a medical facility, you are most certainly on the front lines and need to take extra precautions in order to manage what could be a very difficult flu season.

Healthcare officials are urging people to get a flu shot and Covid boosters to help stem the tide and mitigate the need for medical care. Pediatricians and medical professionals are encouraging people to double down on prevention measures like masks, social distancing, and improved cleaning and disinfecting protocols. These approaches have proven effective in the past and are our first line of defense against these diseases.


Medical facilities need to ensure they have ample supplies of personal protective equipment. Masks, gloves, and gowns were in short supply when the pandemic hit, and many healthcare centers were caught off guard. Now is the time to take inventory and ensure sufficient supplies.

It is also recommended that all staff be re-educated on proper procedures for donning (putting on) and doffing (taking off) PPE. Be sure to encourage (or require) the use of face coverings for patients and visitors as well.


Strictly follow the steps for proper hand hygiene and cough etiquette, and encourage staff, visitors, and patients to follow them as well. This will help mitigate the spread of germs in your medical facility. Be sure that you make hand sanitizers, tissues, and masks accessible to all patients and staff and encourage their use. Also, make sure that soap dispensers in restrooms are always full.


High-touch surfaces in a medical facility are far more likely to harbor viruses and bacteria than the average home or place of business. It is vital that these surfaces are regularly cleaned and disinfected throughout the day. Consider hiring professional janitorial staff or a day porter to manage these tasks for you as you may already be working with limited staff. Do not overlook everyday items like common-use pens, clipboards, telephones, and office equipment. 


Hiring a commercial cleaning company with medical facility experience to manage daily cleaning and disinfection will ensure that your facility is properly cleaned and disinfected every day. This allows you to begin each business day with a clean slate and will make maintaining cleanliness throughout the day more manageable.

30 Aug 2022
medical facility cleaning


medical facility cleaning

Not every commercial cleaning company is qualified to manage the cleaning requirements of a medical facility. Medical facilities must meet stringent standards of cleanliness and sanitation. Cleaning companies that engage in medical facility cleaning require specialized training in infection control, blood-borne pathogens, sharps handling, and management of biological waste. 

In addition, medical facility cleaning providers should be familiar with government regulations particular to the medical community including HIPPA and OSHA. They should have a solid understanding of Hospital Acquired Infections, dwell times, and the difference between cleaning, sanitizing and disinfecting.

When vetting prospective providers for your healthcare facility it is important to ask the right questions, request proper documentation, and review all references. Here are some tips for weeding out the less than qualified providers and hiring the best medical facility cleaning company.


Can the prospective cleaning service provide evidence that they engage their employees in ongoing training specific to the demanding nature of the healthcare industry? Training should include cleaning, disinfecting, and sanitizing protocols, HIPPA and OSHA regulations, blood-borne pathogen protocols, sharps and biological waste protocols, cross-contamination avoidance, and professional communication.

Prospective providers should be able to show a dedication to ongoing employee training specific to the healthcare industry. Evidence of such training might include training program outlines, schedules, or certifications, 


Before contracting with any medical facility cleaning provider you should make certain that they have experience providing services within the healthcare industry. While the average business may be able to accommodate some on-the-job training, the stakes are just too high in the field of healthcare – even small mistakes can lead to huge consequences. 

A reputable provider should be able to show experience with healthcare cleaning services and provide references upon request. Experience is something that can not be taught and solid references from other healthcare providers speak volumes about a provider’s healthcare cleaning experience.


Healthcare facilities are often home to vulnerable populations, sensitive patient information, medical records, and prescription medications. It is an environment ripe for criminal activity and it is vital that whomever you engage to provide cleaning services within your facility rigorously screen their employees.

Commercial cleaning providers that take employee screening seriously will be able to communicate the specifics of their candidate hiring, screening, and onboarding processes.


Due to the sensitive nature of the healthcare environment and the specialized training required to work within that environment, it is important that your cleaning services provider employs dedicated supervisory staff for all cleaning personnel. You should be provided with all supervisor names and contact information to ensure clear lines of communication should any issues arise.


Any well-organized company has a clear chain of command and a well-defined communications hierarchy. Your medical facility cleaning provider should provide you with both. This helps you to resolve issues with lower-level staff and assures that your provider has a solid organizational structure with satisfactory oversight at every level.


Complete Care Maintenance has extensive experience providing cleaning services within the medical community and would be honored to bid on your project. Call or contact us today to speak with a customer service representative.

10 Aug 2022
medical facility cleaning


medical facility cleaning

Like any office environment, medical offices need to be kept clean and sanitary.  Unlike the typical office environment, medical offices are regularly visited by individuals who are already sick. This coupled with the fact that medical facilities are held to a higher standard of cleanliness means that these facilities need a more regular and thorough cleaning.

This is just one of the many reasons that medical offices outsource their cleaning to a medical facility cleaning service. There are many other reasons as well. Some you may not have considered.


Every place of business wants to make a great first impression and a clean and sanitary office environment goes a long way toward achieving that goal. Professional cleaning companies understand the value of a great first impression too and they key in on those areas that need the most attention.

Entryways, windows, and doors are all areas that fall into the ‘first impression’ category. Reception areas, waiting rooms, and restrooms are also on the list. These are the areas that patients are sure to visit and ensuring that they are clean and sanitary is key to making a great first impression.


If there is one thing that is always top of mind in a medical environment, it is infection control. Ensuring that the spread of germs and bacteria is mitigated throughout your facility is vital to the health and safety of both patients and staff.

Professional medical facility cleaning crews are trained in infection control protocols. They understand the difference between cleaning and disinfecting, the importance of dwell times, how to avoid cross-contamination, and where and how germs are spread in an office environment.


In addition to infection control protocols, a professional cleaning staff promotes a safer medical office environment in other ways too. Reducing clutter, cleaning up spills, and alerting management to unsafe conditions are all part of creating a safe environment.

It should be noted that professional cleaning crews are also well-versed in OSHA compliance, HIPPA regulations, sharps handling, biological waste removal, and blood Bourne pathogen protocols. This kind of knowledge and experience is not something you receive from a typical cleaning service.


Indoor air can be up to five times more contaminated than outdoor air. The effects of poor indoor air quality are particularly dangerous for individuals with respiratory illness, the young, the elderly, and those with ailments that are already taxing their immune systems. These individuals likely make up the vast majority of your patient population.

It is not just patients that are adversely impacted by poor indoor air quality. You and your staff are as well, even if you do not notice it. Better indoor air quality has been associated with increased productivity, clarity of thought, and reduced absenteeism.


When you outsource your medical facility cleaning to a professional cleaning service they have both motive and obligation to assure quality cleaning services. After all, if they do a poor job, you will find someone else. On the other hand, if they perform above and beyond your expectations, they will have earned a satisfied customer.

Well-organized and experienced medical facility cleaning companies understand the need for quality assurance. They train their staff, employ quality control policies and procedures, and provide supervisory oversight.


Experienced commercial cleaning providers have developed cleaning protocols and training programs to help ensure both quality control and consistency. When a cleaning crew visits your office, they already have a cleaning plan in place. They already know how they are going to clean your facility most efficiently and effectively.

Every time that they enter your facility, they follow the same protocols and same procedures. This ensures that everything gets cleaned properly and that no area of your facility is overlooked. It also ensures a consistent clean that you can count on.


Complete Care Maintenance has been providing medical facility cleaning services in New Jersey and Pennsylvania for more than two decades. We can provide you with all the benefits listed above and more! Call or contact us today to learn more.