mj@5150design.net | Complete Care Maintenance

30 Jul 2021

2021, Office Cleaning, Residential Cleaning mj@5150design.net 0 comment

Carpet Cleaning – 5 Gross Reasons to Hire a Professional

Even if you vacuum your carpets on a regular basis there are still some pretty nasty things hiding in those carpet fibers. According to microbiologist Dr. Philip Tierno of NYU Langone Medical Center, carpet can contain a shocking 200,000 bacteria per square inch. That’s more than your toilet seat! While regular vacuuming can help, nothing works as well as professional carpet cleaning.

So, What’s Hiding In Your Carpets?

GERMS AND BACTERIA

As was noted above, your carpets can contain more bacteria than the average toilet seat. Most of these bacteria arrive via the footwear that you wear every day. The University of Arizona conducted a study that investigated germs collected on footwear. Participants of the study averaged a staggering 421,000 units of bacteria on the outside of the shoe, and 2,887 on the inside. While most of this bacteria stays on your footwear, a great deal of it ends up in your carpet.

Most of these bacteria are harmless but the study found some pretty nasty stuff in this bacterial soup. E. coli, known to cause intestinal and urinary tract infections, meningitis, and diarrhea; Serratia ficari, which can cause infections in both the respiratory tract and wounds; and Klebsiella pneumonia, known to cause wound and bloodstream infections as well as pneumonia – just to name a few.

DEAD SKIN CELLS

The average human sheds 1.5 million skin cells each day. Multiply that by the number of people in your home or office and you can quickly see how it piles up. While the thought of dead skin cells piling up on your carpet is creepy enough, the real problem is the dust mites that feed on them. Dust mite waste is a leading cause of indoor allergies, a major problem for allergy sufferers, and a prime suspect in the onset of childhood asthma.

ANIMAL FECES

That’s right. We said animal feces. In the study conducted at the University of Arizona, 96% of participants were found to have fecal bacteria on their shoes. It turns out that even if we are careful to avoid stepping in poop, somehow we still do. What is worse is that the transfer rate of bacteria from shoes to your carpets is a staggering ninety to ninety-nine percent.

BUGS (LOTS OF THEM)

A study published in the journal PeerJ found that a large number of tiny animals — arthropods — are taking up residence in modern human dwellings. In 50 houses in and around Raleigh, N. C., the research team found about a hundred different species of arthropods in each home. Carpeted dwellings were found to harbor more bugs than non-carpeted buildings and in addition to the live critters, there were hundreds of dead ones as well.

MOLD

Mold requires four things in order to thrive: moisture, oxygen, a food source, and a surface to grow on. The carpeting in homes and offices can provide a suitable environment for mold to thrive if conditions are right. Basement carpets, carpets in areas of high humidity, and carpets that have been wet are at especially high risk for mold growth.

Mold produces allergens as well as irritants and potentially toxic substances known as mycotoxins. Exposure to mold can cause allergic reactions, skin irritation, and asthma attacks in those with asthma.

How Professional Carpet Cleaning Can Help

Routine deep cleanings of your carpets can go a long way toward reducing the number of nasties that thrive in your carpets. Professional carpet cleaning utilizes high-pressure injection and extraction equipment that removes most foreign material from your carpets. If you would like to learn more about how professional carpet cleaning services can refresh your home or office, call the pros at Complete Care Maintenance.

20 Jul 2021

Commercial Cleaning, New mj@5150design.net 0 comment

Commercial Cleaning And Curb Appeal

Your business’s curb appeal is vital for attracting and retaining customers and utilizing a commercial cleaning service can help take your curb appeal to the next level. Commercial cleaning services are designed to enhance your business’s overall cleanliness and appearance and many commercial cleaners offer services that extend well beyond your facility’s interior. Below are just some of the ways that a commercial cleaning service can improve your curb appeal:

Commercial Cleaning Services That Improve Curb Appeal

Window Cleaning

Windows and entrance doors are two of the most visible aspects of your storefront and they can either positively or negatively impact your curb appeal. Watermarks, smudges, dirt, and grime on your windows not only make them harder to see through but also send a very bad message about the cleanliness of your business. A qualified commercial cleaning service can make sure that your windows and entrance doors are always sparkling clean, making a positive first impression and improving your bottom line.

Parking Lot Maintenance

Believe it or not, a poorly maintained parking lot can cause potential customers to drive right past your place of business without ever leaving their car. Ensuring that your parking lot is free of refuse and debris shows potential clients that you care about your business’s appearance and are willing to go to great lengths to ensure they have a positive experience. Many commercial cleaning services provide parking lot cleaning services that will help keep your lot sparkling clean for your customers.

Trash Receptacles

If like many businesses you provide your customers with the convenience of a trash receptacle outside your storefront it is vital that it be well-maintained. Overflowing trash containers can make customers feel that your company and its employees are inattentive, apathetic, or just plain lazy. Commercial cleaning services regularly empty and clean these containers so that your business always looks well-kept.

Sidewalks and Entryways

The sidewalk that leads to your entryway, and the entryway itself need to be clean and inviting in order to draw people into your establishment. Regular sweeping and pressure washing of these areas is vital to maintaining a squeaky-clean appearance. Ask your commercial cleaning service if they provide these services. Most do and it is just one less thing that you have to worry about.

Day Porters

Having your establishment regularly cleaned by a commercial cleaning company definitely helps to keep your business looking its best. Hiring a day porter takes this cleaning regimen to the next level. While your commercial cleaners will ensure that your establishment looks its best at the beginning of every day, a day porter can help ensure that it continues to look its best throughout the day. A day porter will keep your sidewalk and entryway clean and tidy, empty trash receptacles, remove window smudges, and even tend to accidental spills and wet weather messes.

Hiring Commercial Cleaning Services For Your Business

Hiring a commercial cleaning company can have a huge impact on your business’s curb appeal but it can also boost your company image and improve employee health and productivity. If you are looking for more ways that commercial cleaning can help your business, talk to the experts at Complete Care Maintenance and get a free consultation.

10 Jul 2021

Commercial Cleaning, Floor Cleaning mj@5150design.net 0 comment

Commercial Floor Cleaning: How, Why, and When

The hard surface floors in your facility are one of your greatest assets and keeping them clean and shiny is vital to your facility’s appearance. Commercial floor cleaning helps ensure that your floors always look their best and that the integrity of the flooring material remains intact for years to come. Knowing when to call in the professionals is the key to maintaining pristine commercial floors.

When To Use Commercial Floor Cleaning Services

Regardless of the type of hard surface flooring in your facility, over time the finish on your floors will begin to look dull. The most common reasons for dull floors are foot traffic, wax buildup, and improper cleaning products. Foot traffic in your facility brings in dirt and debris which can quickly scratch and dull the topcoat on your floors. Over-waxing your commercial floors can cause wax buildup which will also make your floors look dull. Finally, using cleaning agents that are too harsh can strip the topcoat from your commercial flooring and leave it dull and unprotected.

Types Of Commercial Floor Care Services

Even if your floors are well cared for, they will eventually lose their shine and require some commercial floor cleaning services. What type of service will depend on the amount of wear, the age of the flooring, and the degree of gloss desired. Commercial floor cleaning services tend to fall into two categories – a scrub and recoat (or top scrub) and stripping and waxing.

Scrub and recoat is a floor maintenance procedure that should be performed every four to six months depending on the amount of foot traffic and general wear that your floors receive. Stripping and waxing is a restorative procedure that is more labor-intensive and more costly.

Top Scrubbing

Top scrubbing, or scrub and recoating will remove embedded dirt and soil without stripping the floor. This procedure typically removes the top layer or two of wax that is holding the embedded dirt. Top scrubbing helps to restore your floor’s luster and prolongs the need for full stripping. Once the dirt and debris are removed from these top layers of wax, a fresh coating of wax is applied and buffed to a high shine. Your commercial floors will look like new again and will enjoy the protection that a fresh coat of wax can provide.

Stripping And Waxing

While top scrubbing will help your floors maintain their shine for longer periods between stipping and waxings, you will eventually need to strip and wax your commercial flooring. If you have been diligent with top scrubbing on a regular basis you may be able to go eighteen months between stipping and waxing procedures. Without the added benefits that top scrubbing provides, your commercial flooring should be stripped and waxed at least once a year.

Stripping and waxing involves the removal of all layers of wax and finishes from the floors and then resealing and buffing the floors. It is a labor-intensive and time-consuming process that when done properly will restore your floors to their original, like-new appearance. Stripping and waxing are far and away the best way to ensure that your commercial flooring will maintain both its appearance and longevity.

Hiring Commercial Floor Cleaning Services

While you can perform commercial floor cleaning in-house it requires knowledge, experience, and appropriate equipment to do the job properly. Hiring a professional commercial floor care service ensures that your floors will be cared for properly regardless of the type of flooring in your facility. If your facility is in New Jersey or Pennsylvania, Complete Care Maintenance is the go-to source for professional commercial floor care services.

01 Jul 2021

Business Cleaning, Commercial Cleaning mj@5150design.net 0 comment

Commercial Cleaning In a Post-Pandemic World

If your business did not utilize commercial cleaning services pre-pandemic, changing consumer behaviors may have you rethinking your cleaning strategy. Consumers are wary about venturing out into public spaces even as Covid-19‘s grip on our society loosens. The pandemic has opened people’s eyes to how easily germs can be spread, especially in shared public spaces. This has necessitated much stricter cleaning and disinfecting protocols for businesses of all shapes and sizes.

Commercial Cleaning Is The New Normal

It is no longer enough to tell consumers that you are following strict cleaning and disinfecting protocols, you have to show them that you are. In a post-pandemic world, consumers expect to see visible evidence of cleaning and disinfecting protocols being put into practice. In order for businesses to regain consumer trust, they will need to employ dedicated cleaning personnel to work during normal business hours.

Consumers want to see someone wiping down door handles, shopping carts, checkout counters, and other high-touch surfaces. They want to see restrooms that are sparkling clean, hand sanitizers in place and being used, and onsite cleaning personnel visibly cleaning. Daily cleaning is no longer enough. Constant, visible cleaning is the new expectation, and businesses that fail in this regard may fail altogether.

Many businesses see this as an opportunity to attract more customers by providing a cleaner environment than their competitors. Many are hiring commercial cleaning services, janitorial services, and day porters to market their cleaning protocols as part of the customer experience.

Building Employee Trust

It’s not just consumers that have raised the standards when it comes to cleanliness and hygiene, employees are also changing the way they look at the workplace. With many employees working from home during the pandemic, the desire to go back to the office is tempered by the uncertainty of a post-pandemic world. Employees need to feel confident that their employers are doing everything within their power to provide a clean and sanitary workplace.

This means that in addition to employing visible cleaners during business hours, employers are also employing commercial cleaning services to deep clean their premises after hours. This helps to ease the anxiety that some employees may feel with regard to returning to the workplace. Knowing that when you arrive to work in the morning you will be entering a workplace that has been professionally cleaned and sanitized makes returning to work less stressful for everyone.

The Shift To Commercial Cleaning Brings Long-term Benefits

It is important to realize that the shift in people’s behavior with regard to cleanliness is not a bad thing. If there is a silver lining to the recent pandemic, it is that we now live in a much cleaner world. People are far more concerned about catching and spreading germs than ever before and that fear has translated into better cleaning and hygiene protocols for all of us.

The fact that the cleanliness of a business has taken a primary role in how businesses attract consumers is also a very good thing. The more businesses recognize the importance of operating a clean and sanitary establishment, the safer shared public spaces will become and that is better for everyone.

Need Help With Your Commercial Cleaning Needs?

Complete Care Maintenance has been providing affordable commercial cleaning services to New Jersey businesses since 2001. We can help you to establish cleaning protocols that both your customers and employees will appreciate. Call or contact us today to learn more.

20 Jun 2021

Commercial Cleaning, Residential Cleaning mj@5150design.net 0 comment

Green Cleaning: Why It Matters

With concerns about the state of our natural environment, individuals are intent on making smarter, more environmentally sound decisions. From eating veggie burgers and recycling plastics to driving electric vehicles and reducing waste – going green is the in thing! People realize that their actions can negatively impact the environment and many are making lifestyle changes as a solution. One such lifestyle change is switching to green cleaning products.

What Is Wrong With Traditional Cleaning Products?

Let’s face it, we all want clean and healthy homes and workplaces. Traditional cleaning products have been helping us to achieve this goal for a very long time. In fact, they are so ingrained in our culture that many of us still use the same cleaning products that our parents and grandparents used. If it was good enough for grandma, it should be good enough for us, right?

What grandma did not know is that many of the chemicals in traditional cleaning products are both detrimental to our health and the environment. Many of the chemicals used in traditional cleaning products are caustic and can cause eye, nose, throat, and skin irritation. Many have been linked to early-onset asthma in children.

In fact, According to the Environmental Protection Agency, of the more than 2.1 million janitorial workers in the U.S., 6% suffered workplace injuries due to chemical exposure. Long-term studies have shown that some chemicals contained in commercial cleaning products can be linked to cancer, depressed nervous systems, and birth defects.

Common Chemical Culprits

The health risks associated with traditional cleaning products are low. In fact, in many cases the risks are outweighed by the benefits they provide. The impact on the environment can be much more severe. Several common chemicals used in traditional cleaning products have been identified as having negative environmental impacts.

Ammonia

Ammonia is an air pollutant and a major source of nitrogen oxide which is toxic for plants and the animals that eat them.

Triclosan

Triclosan is an anti-microbial commonly found in household detergents, anti-bacterial soaps, and other disinfectants. Of the household products that contain Triclosan, 96% of the chemical volume gets washed down the drain. Of course, this means it ends up in rivers, lakes, and streams. Some by-products of Triclosan (Dioxins) have been proven to cause cancer as well as immense developmental issues in almost every vertebrate species. Triclosan has been found in 57.6% of all rivers and streams tested in the U.S.

Bleach

Sodium hydroxide (Household Bleach) is commonly used for washing clothes, cleaning toilets, and unclogging drains. As such, it is typically poured directly into wastewater and can not be filtered out. Bleach forms chlorinated organic compounds, including known carcinogens that are absorbed by organisms and enter the food chain.

Phosphates

Phosphates are commonly used in household detergents and are known to cause eutrophication which spurs excessive algae growth. Eutrophication is the prime suspect for large algae blooms that cause red tide. Large algae blooms absorb huge amounts of oxygen from the water and can kill off entire marine ecosystems.

How Green Cleaning Products Help the Environment

Green cleaning products are biodegradable, meaning that they do not persist in the environment. The longer any foreign compound or chemical persists in the environment. Consequently, the more likely it is to have negative effects.
Green products have low toxicity. Less toxic chemicals are much safer for plants and animals and because they are biodegradable. Therefore, they are far less likely to enter or persist in the food chain.
Green cleaning products have low VOC content. VOC stands for Volatile Organic Compounds. Some VOCs are dangerous to human health or cause harm to the environment. Most VOCs are not acutely toxic but may have long-term chronic health effects.
Most green cleaning products are shipped with minimal or sustainable packaging. It follows that their production is less impactful on the environment.

How To Find Green Cleaning Products

Despite the increased popularity of green cleaning products, they can be difficult to identify. Many cleaning product manufacturers use labels that imply environmentally conscious ingredients. Many still contain harmful chemicals. Therefore, to ensure that you are buying green cleaning products you should look for the seal of approval from one of the following third-party certification authorities.

Green Seal – Green Seal is a non-profit, green cleaning certification authority that has been around since 1989. They evaluate the entire life-cycle of cleaning products to ensure that they meet both independent and international standards.
Safer Choice – Safer Choice is the Environmental Protection Agency’s (E.P.A.) certification program for green products and is designed to help individuals and businesses find products that are safer for human health and the environment.
ECOLOGO – ECOLOGO certifications are provided by Underwriters Laboratories, a company that has been developing safety standards for more than a century. ECOLOGO certifies products, services, and packaging for reduced environmental impact.

Need Help With Your Green Cleaning Initiatives?

Complete Care Maintenance has years of experience developing and utilizing green cleaning programs for businesses of all shapes and sizes. Call or contact us today to learn how we can help you go green!

10 Jun 2021

Business Cleaning, Commercial Cleaning, Corporate Cleaning, Office Cleaning mj@5150design.net 0 comment

Office Cleaning: 5 Things Missing From Your Checklist

Whether you use an in-house office cleaning staff or outsource your cleaning to a professional office cleaning company, there are some areas in every office environment that often get overlooked. If you outsource your office cleaning and find that these areas are not being cleaned, it’s time to fire your commercial cleaning company. If you use in-house cleaning staff be sure to add these five areas to your office cleaning checklist.

Buttons, Switches, Knobs, and Handles

Take a moment to have a good look around your office building. Can you count the number of knobs, handles, buttons, and switches? Chances are that even the most meticulous office manager will miss a few of these ubiquitous items. There are the obvious ones like doorknobs and handles, light switches, and elevator buttons, but what about the buttons on the office phone, the fax machine, or the office printer. Then there are the microwave and refrigerator door handles, water cooler buttons, sink fixtures, drawer pulls, and countless others.

These items get touched multiple times throughout the day and by multiple individuals. They may not be obvious high-touch surfaces, but high-touch surfaces they are, and the average microwave door handle or fax machine button can harbor as many germs as the average toilet seat! Make sure you add these items to your office cleaning checklist.

Trash Cans

Surely your office cleaning staff regularly empties the trash receptacles throughout your office, but do they clean and disinfect them? Trash cans are another breeding ground for germs and bacteria that can cause foul odors and an unhealthy environment for you and your staff. Add trash cans to your office cleaning checklist to ensure that they get cleaned and disinfected on a regular basis. You will enjoy an odor-free office environment and your clients will appreciate the attention to detail.

Behind Appliances and Office Machines

The old saying goes: Out of sight, out of mind. This is especially true for these areas in your office. When was the last time you moved the microwave in the breakroom or looked behind the office printer? You might be surprised at how much dust and debris has accumulated over time.

Breakroom and kitchen appliances can build up enough dirt, dust, and liquid to create a sticky, stinky sludge, that if left unchecked can lead to nasty odors and damaged floors. Electronic office equipment is highly susceptible to overheating when dust accumulates and this can significantly reduce its useful lifespan. Adding these hidden areas to your office checklist not only ensures a cleaner environment but can save you thousands in repair and replacement costs.

Ceiling Fans and Light Fixtures

If you can’t remember the last time you cleaned the ceiling fans and light fixtures in your office building, you are not alone. These are easily some of the most overlooked items when it comes to office cleaning. The fact is that like your kitchen appliances and office machines, the buildup of dust and dirt causes them to work harder and at higher operating temperatures. This shortens their useful lifespan and requires more frequent replacement.

In addition, ceiling fans not only gather dust but also disperse it every time you turn on the fan, sending dust mites and allergens into the air. Putting these on your office cleaning checklist will result in cleaner air and longer-lasting fixtures.

Air Vents

Speaking of cleaner air, when was the last time you took a good look at the air vents in your office? For many of us, the answer to that question is ‘Umm, never’. The air vents in your office building should be dusted on a regular basis to avoid dispersing excess dust and allergens throughout the building.

In addition, you should have your ductwork professionally cleaned at least semi-annually to avoid the buildup of harmful allergens and molds. It only takes a few seconds to dust an air vent and it can have a significant impact on the overall quality of air in your office.

Wondering What Else Is Missing From Your Office Cleaning Checklist?

If you are concerned about the health and safety of your staff and customers, it is important that you maintain a healthy office environment. In the post-pandemic world, your staff and customers expect nothing less. Complete Care Maintenance can help you build a comprehensive office cleaning checklist and can even provide professional office cleaning service at a reasonable cost.

01 Jun 2021

2021, Business Cleaning, Commercial Cleaning, Corporate Cleaning, Healthcare Cleaning, Office Cleaning, Residential Cleaning mj@5150design.net 0 comment

Avoid Cross-Contamination When Cleaning

Oftentimes the spread of germs is facilitated by cross-contamination. Cross-contamination is defined as the transfer of bacteria or other microorganisms from one substance to another. Surprisingly, cross-contamination often occurs as a result of cleaning. While this may sound counter-intuitive, poor cleaning practices are a major source of cross-contamination. Professional cleaning companies recognize this fact and put in place procedures and protocols that are designed to mitigate the risk of cross-contamination.

How To Avoid Cross-Contamination When Cleaning

Use Smart Cleaning Processes

Putting cleaning processes in place helps ensure that cleaning duties are performed in a consistent manner. Smart cleaning processes take into consideration the risk of cross-contamination and focus on taking steps to prevent it.

Always start with a clean pair of gloves and fresh cleaning equipment.
Clean one area at a time.
Always clean from top to bottom, wiping down surfaces with an effective cleaning solution.
Spray disinfectant on all high-touch surfaces like desks, phones, doorknobs and push plates, elevator buttons, counters, railings, and all bathroom surfaces, following manufacturer recommendations for saturation and dwell time.
Finally, clean the floor starting from an inside corner and working your way toward the exit.
Place cleaning cloths, mop heads, and other used cleaning tools in a plastic bag and dispose of your gloves when you finish.
Repeat this process for every area that you clean, never using the same cleaning cloths, mop heads, etc.

Color Code Your Cleaning Supplies

Color-coding cleaning supplies is an excellent way to reduce cross-contamination. For instance, always having ample supplies of cleaning cloths in pre-defined colors can help cleaning crews avoid using the same cloth in two distinctly different areas. A simple color-coding system might look like this:

Red – Red clothes and equipment marked in red are designated for high-risk areas like toilets and urinals.
Yellow – Yellow cloths and equipment are designated for medium-risk surfaces like restroom sinks and countertops.
Green – Green is designated for lower-risk areas such as office areas and non-prep food surfaces.
Blue – Blue cleaning supplies are reserved for low-risk surfaces like glass and mirrors.

With a color-coded system like this, you can avoid can mitigate cross-contamination and more easily monitor workers to ensure they are following protocols.

Choose The Right Tools

Choosing microfiber over traditional cloths and mop heads is a big step forward in reducing cost-contamination. Traditional cleaning cloths and mop heads are made from absorbent cotton fiber. One study conducted by the University of California Davis Medical Center in collaboration with the EPA that traditional wet loop mops reduced bacteria by 30%, while microfiber mop heads showed a 99% reduction in bacteria.

Microfiber traps bacteria in the fibers of the mop while wet loop mops capture bacteria in the water molecules. Every time a wet loop mop gets dunked in a body of water the bacteria are released, only to be redistributed on the surface being cleaned. Microfiber employs positively charged particles to trap dust particles which is where the bacteria hide. It is a much more effective method for removing bacteria from surfaces.

Like microfiber Hepa filters do a better job of trapping dust particles that harbor germs and bacteria. Traditional vacuums typically employ a cotton or polyester fiber filter that fails to hold the dust as well as the fiberglass and charcoal found in a Hepa filter. Selecting a Hepa filter vacuum will help reduce the risk of cross-contamination.

Segregate Cleaning Staff

Assigning designated staff members to areas throughout your facility is a great way to mitigate cross-contamination. Allowing the same individual to clean the restroom and the kitchen can easily create cross-contamination concerns.

People, whether they realize it or not can collect and carry germs and bacteria on their clothing, shoes, hands, and hair. Limiting cleaning crew staff to designated areas helps to reduce the risk of transmission.

Employ A Commercial Cleaning Company

A well-organized and well-managed commercial cleaning company will already have these protocols and procedures in place. They will be fully versed in the use of proper chemicals and equipment, and they understand how to clean and disinfect virtually any surface.

21 May 2021

Business Cleaning, Commercial Cleaning, Corporate Cleaning, New, Office Cleaning mj@5150design.net 0 comment

Evaluating Cleaning Company Performance

As a business owner or facility manager, it is easy to get caught up in the fast-talking promises of a cleaning company sales representative. After all, they are trying to sell you a service. Therefore, they are not going to say anything negative about their cleaning services. While it is important for you to listen to what they have to offer, ask questions, and ensure that their services align with your needs, it is just as important to monitor their performance over time.

Oftentimes, commercial cleaning companies will perform exceptionally well during the ‘honeymoon’ period of your relationship. As time wears on, many cleaning companies become complacent, turnover staff, or change management. This can result in a reduction in standards, untrustworthy cleaning crews, and less bang for your buck.

So, How Can You Tell If Your Cleaning Company Is Delivering On Their Promises?’

Time

If your cleaning crew is chronically late, something is not right. If cleaning crews are leaving early, something is not right. If they are not putting in the time necessary to fully clean your facility, you are getting robbed. A professional cleaning crew will be on time every time, will take the time to do their job well, and will fulfill the hours they are contracted to work.

Preparedness

A well-managed cleaning company will ensure that its cleaning crews are always well-prepared. Moreover, they will bring with them all the necessary materials, safety equipment, and cleaning tools and products. You should never see a professional cleaning crew reusing cleaning cloths or mop heads.

Processes and Procedures

Does your cleaning crew follow a familiar process every time they clean? Can you predict which areas will get cleaned first, how long it will take, and what chemicals and cleaning tools will be used? All professional cleaning companies should have standardized processes and procedures in place.

Safety Is a Priority

Well-trained cleaning staff will follow prescribed safety protocols. Consequently, you should never see wet floors without caution signs, cleaning crews horsing around, or any type of behavior that endangers, you, your staff, your customers, or the cleaning crew..

Familiar Faces

Do you recognize the staff that cleans your facility? A smart commercial cleaning company is very good at retaining staff. They understand that it is far more costly to vet and train new staff than it is to retain tenured staff. If you recognize the people who come to clean your facility on a regular basis, your cleaning company is likely doing a great job.

Accountability

Does your cleaning crew have a leader, an individual that you have been introduced to, and who is available if there are issues or concerns? A quality commercial cleaning company will always assign a crew leader or manager who is willing to take responsibility for the actions of their crew.

Proactive Management

A customer-centric commercial cleaning company has a management staff that is proactive. They follow up with their customers on a regular basis to ensure that they are happy with the service, ask if there is anything more they can do, and make themselves available in the event that issues arise.

What To Do If Your Provider Falls Short

If your commercial cleaning company is not living up to its promises, Complete Care Maintenance can help. We have built our reputation on providing exceptional commercial cleaning at an affordable price. Call or contact us today!

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