Author: mj@5150design.net

10 Mar 2022
warehouse cleaning

4 MUST-HAVES FOR WAREHOUSE CLEANING SERVICES

 

warehouse cleaning

Finding the right warehouse cleaning service can be challenging. Every facility has unique needs specific to its particular business. Choosing a cleaning service that can meet the needs of your facility requires an extensive vetting process. To ensure that your facility gets the services it needs at a price you can afford, there are several key considerations. Here are four of the most important things to consider when choosing a warehouse cleaning service:

1) Experienced Cleaning Personnel

Obviously, one of the most important things to consider when hiring a cleaning service for your warehouse or distribution center is the level of experience they have with facilities like yours. You should ask prospective providers for examples of other facilities that they have worked with and for references.

The more experience they have with facilities like yours the better. A provider that has experience with similar facilities will already have efficient and effective cleaning crews and protocols in place. They will be able to hit the ground running which saves you time and money.

2) Appropriate Cleaning Supplies and Equipment

Just as every warehouse is unique, so are the tools, equipment, and cleaning solutions required to effectively clean the facility. For instance, the equipment and cleaning protocols required for an industrial warehouse that deals with textiles are entirely different than those required for a cold storage facility.

Does your facility require equipment for high dusting? What types of floors are in your facility? What type of machinery? These are all important considerations when choosing a warehouse or distribution center cleaning service. You need to be sure they have the proper tools and equipment to get the job done right.

3) Well Rounded Cleaning Expertise

Consider what other cleaning services you may need. If you have office space within your facility that requires regular cleaning, you’ll want to hire a contractor that can manage that as well. Floor stripping and waxing, carpet and upholstery cleaning, and restroom cleaning are all things that you may need your contractor to manage. You will want to ensure that they have experience in these areas as well.

Finding a contractor that can manage all of your cleaning needs is far more cost-effective and you may even find that some contractors offer discounts for bundled service packages.

4) Contract Options

Be sure that you understand the terms of the cleaning contract. Some providers require a set term of service while others may simply require a prior notice of cancellation. You want to ensure that you are not locked into a contract that may cost you more in the long term.

Most cleaning contractors are willing to negotiate the terms of the contract as they understand that your cleaning needs are unique to your facility. Ask about bundled services, discounts for term commitments, and be sure that the contract includes all of the services you require.

Choosing the right warehouse cleaning contractor does not have to be overly complex. The most important things to consider are the level of experience they have with similar facilities, whether they have the proper tools and equipment to meet your unique cleaning needs, are they able to manage all of your cleaning needs, and are the terms of the cleaning contract favorable.

Are You Looking For Warehouse Cleaning Services?

Complete Care Maintenance can help. We have decades of experience working with warehouses and distribution centers in a variety of industries and we have the tools, equipment, and personnel to get the job done right. Call or contact us today to learn more about our warehouse cleaning services. 

28 Feb 2022
industrial cleaning

IS WAREHOUSE DUST KILLING YOUR PRODUCTIVITY?

warehouse dust

Think warehouse dust is just a nuisance? Think again.

Warehouse dust is not only a nuisance, it could be costing you and your employees dearly. Dust is a major cause of respiratory illness, can contribute to slip and fall hazards, and can damage machinery and heavy equipment. All of these things can negatively impact productivity.

HUMAN COSTS OF DUST

The human respiratory system is a very fragile environment. Even small amounts of dust can wreak havoc on those with respiratory illness and allergic tendencies. Household dust is composed mostly of dead skin cells, bits of bugs, feces, and hair. Warehouse dust can include a variety of particles and debris that are harmful to the respiratory system. Depending on the types of products that your warehouse stores, dust can include asbestos, silica, and wood dust. All of which can be deadly (//www.haspod.com/blog/health/dust-hazards-in-the-workplace).

EQUIPMENT COSTS OF WAREHOUSE DUST

Dust is not only affecting your Human Resources, it is impacting your equipment resources as well. Dust build-up in machinery is a major contributor to equipment failure and a major part of equipment maintenance. Failure to remediate the effects of dust on warehouse equipment can result in an increased repair and replacement costs.

DUST AND HARD SURFACES

Dust does not only impact the health and longevity of your staff and equipment, it also takes a toll on your physical assets like floors, shelving, and work surfaces. Dust buildup on hard surfaces increases the likelihood of scratching; scratching decreases the useful life of hard surfaces. Most hard surfaces are equipped with a protective barrier of some type. These may be as simple as a polyurethane coating or as complex as a rust-proof coating designed to extend the life of metal surfaces. One scratch = less protection = shorter useful life.

WHY WAREHOUSE DUST  IS DIFFERENT

Warehouses represent a unique environment. They are typically large, high-ceilinged facilities with enormous shelving systems and expansive floors. These types of buildings are a magnet for dust and their very size makes dust removal difficult. Simply sweeping the floor in a large warehouse can take hours without the right equipment and the floor is only half the battle.

While cleaning staff may be able to manage the dust that accumulates on your floors throughout the day, they are really only scratching the surface when it comes to warehouse dust. Because of the high ceilings typical of warehouse environments, dust can linger high above the floor. Most of this dust goes unnoticed but the reality is, it will be on the floor in the morning.

HOW TO MITIGATE THE EFFECTS OF WAREHOUSE DUST

In order to properly manage the dust in your warehouse, you need specialized equipment, PPE, and trained cleaning staff. You need intelligent cleaning and dusting techniques and processes that remove rather than spread the dust in your warehouse.

Professional warehouse and distribution center cleaning companies can bring the equipment and expertise required to truly eliminate dust in your facility. They utilize lots and backpack vacuums, HEPA filters, and floor sweepers that are specifically designed to do battle with warehouse dust. They use processes that start from the top and work their way down to mitigate the dispersion of dust particles. Plus, they do the work while your workers are gone so that nobody is exposed to the hazards of warehouse dust and you do not experience any business interruptions.

NEED HELP WITH YOUR WAREHOUSE DUST?

Complete Care Maintenance understands the complexities of managing warehouse dust. We can provide you with a free facility evaluation, on-site walkthrough, and guaranteed written quote for services. Don’t let warehouse dust impede your productivity. Call or contact a professional warehouse cleaner today.

20 Feb 2022
dental office

DENTAL OFFICE CLEANING – WHAT YOU NEED TO KNOW

dental office

The dental office administrator is responsible for keeping the practice running smoothly and ensuring that the facility is clean and sanitary – no easy task in a healthcare environment. Patient safety is a primary concern, especially amid an ongoing pandemic. Beyond patient safety, there are concerns for staff and a clean and inviting environment. Today’s post focuses on key areas that need to be addressed in order to ensure dental office cleaning protocols promote patient and staff safety as well as great first impressions.

Dental Industry Standards:

Adhering to industry standards is essential to competing in the dental care market and to ensure the health and safety of patients and staff. The Occupational Health and Safety Administration (OSHA) and the Centers for Disease Control and Prevention (CDC) have clearly defined industry standards and maintenance procedures for dental offices. Following their recommendations can help reduce the risk of health-related infections and cross-contamination.

High Touch Surfaces:

Disinfecting high-touch surfaces is essential to mitigating the transmission of germs and bacteria. It is important to note that disinfecting is a two-step process that involves both cleaning and disinfecting. Cleaning addresses the removal of dirt and debris from surfaces while disinfecting refers to the removal or inactivation of germs and bacteria. 

Cleaning should result in a visibly clean surface. Disinfecting should be performed with an EPA registered disinfectant applied with applicable dwell times and procedures in mind. Different disinfectants require different dwell times to be effective. Failure to follow the manufacturer’s dwell time recommendations is a failure to disinfect.

Dental Office Restrooms:

Restroom cleanliness is a high priority concern for consumers. The cleanliness of your restrooms leaves a lasting impression on your patients. Ensuring that your restrooms leave a positive impression is key to your success. This is particularly true in a healthcare setting. Patients are judging your practice on the cleanliness of your dental office and restrooms are a key indicator of your dedication to cleanliness.

Leaving restroom cleaning to your in-house staff may seem like a cost-saving measure but you would be surprised how unclean they leave these spaces. Everyone likes a clean restroom but nobody wants to clean them. Hiring a dental office cleaning company ensures that your restrooms leave a positive impression on your staff and patients.

Dental Office Reception Areas:

Your reception area is your dental practice’s first impression. Everything from the entryway to the reception desk is being evaluated by every patient that walks through the door. You have to make them feel comfortable and safe.

Mind you, it is not just your patients that are impacted by a dirty reception area. It is you, your staff, your vendors, and your colleagues. Don’t let a poorly maintained reception area ruin your business.

Reputation:

As a dental office, your reputation is one of your most valuable assets. A reputation for cleanliness can not be bought. It must be earned. This means consistently clean facilities, exceptional patient care, and incredible services.

Complete Care Maintenance can not help you with patient care but we can help with customer service by providing a thoroughly clean facility. And we can most certainly help with cleanliness by providing exceptional dental office cleaning services throughout New Jersey and Pennsylvania. 

10 Feb 2022
urgent care cleaning

Urgent Care Cleaning – 5 Tips For Hiring a Service Provider

urgent care cleaning

There are many things to consider when it comes to urgent care cleaning services and some are more obvious than others. For instance, ensuring that your provider has urgent care experience may be a no-brainer, but planning for high patient traffic and building size may not be on your radar. Here are five things to consider when hiring a cleaning services provider for your urgent care facility:

1) Frequency of Urgent Care Cleaning

Obviously, an urgent care facility should be cleaned on a regular basis. Due to the very nature of your services, some areas of your facility need to be cleaned regularly throughout the day. Your staff likely manages the cleaning and disinfecting of examination rooms and equipment between patient visits. Your cleaning services provider is responsible for thorough cleaning and disinfecting during slower business hours.  

How often your facility requires thorough cleanings depends on the amount of foot traffic, traffic flow patterns, and other considerations. If your facility provides 24-hour services and receives a great deal of traffic, you may want to consider porter and matron services in addition to daily cleaning and disinfecting. On the other hand, if your facility is open from nine to five, nightly cleaning and disinfecting may suffice.

A professional urgent care cleaning provider should be able to help you evaluate all aspects of your unique facility and propose an appropriate cleaning regimen.

2) Size of Your Urgent Care Facility

The size of your facility will impact the costs associated with maintaining a clean and safe environment. Larger facilities will require more cleaning personnel, more cleaning chemicals and equipment, and more time to clean. 

Experienced commercial cleaning companies will want to perform an on-site evaluation of your facility to fully understand your specific needs. In addition, an on-site evaluation allows the cleaning company to develop a customized cleaning plan for their staff to follow. This will allow the cleaning crew to clean your facility in the most cost-effective and efficient way possible.

3) Unique Needs

Every urgent care facility is different and each has unique needs. It is important that your cleaning services provider be aware of the unique needs of your facility. 

Does your facility require restrooms to be cleaned more than once per day? Does your patient population consist of mostly elderly individuals? Children? Homeless populations? These are all things that make your facility unique and can impact both the type and regularity of cleaning.

Be sure to provide to your commercial cleaning partners as much information about your facility as possible. It will help them to provide appropriate services and help ensure your satisfaction.

4) Urgent Care Regulatory Compliance

Healthcare is one of the most regulated industries in the world. It is vital that your urgent care cleaning provider is aware of and compliant with all regulations imposed on your industry.

Your cleaning services provider should have training systems and processes in place to ensure that their staff understands the importance of regulatory compliance. From HIPAA regulations and biological waste disposal to blood-borne pathogen safety and sharps handling. 

Ask prospective providers about the training programs they have in place and certifications they have earned with regard to regulatory compliance.

5) Communication

Communication (or the lack thereof) can make or break a relationship between your urgent care facility and a cleaning services provider. Your provider should provide you with a dedicated contact person that is assigned to your facility as well as a backup contact in case of emergency.

It is imperative that there be a clear chain of command and open lines of communication to ensure that your facility’s needs are met. Here are some things to consider when discussing responsive communication:

  • Is there a primary and secondary contact for both your Urgent Care center and with the cleaning services provider?
  • What is the definition of an emergency issue?  What is the expected response time?
  • How should you communicate?  E-mail?  Client portal?  Direct call?  Text?
  • Is it your expectation that any of your staff members have the ability to engage your cleaning company?
  • How often should you have formal walk-throughs and conversations?  Also, who should be present?

There are other things to consider when hiring an urgent care cleaning provider for your urgent care facility. Healthcare cleaning experience, references, online reviews, and cost, just to name a few. But the real goal is to find a highly capable provider with whom you can build a long-term relationship. 

If you need help with your urgent care cleaning needs, call or contact Complete Care Maintenance. We have years of experience providing cleaning services to the healthcare industry and will be happy to provide a free consultation.

31 Jan 2022
healthcare facility cleaning

HEALTHCARE FACILITY CLEANING: WHAT YOUR PROVIDER SHOULD KNOW

healthcare facility cleaning

Finding a professional healthcare facility cleaning service can be challenging. Healthcare facility cleaning requires an experienced team with a unique skill set to understand the nuances of working in a healthcare environment. They must be well trained in current cleaning best practices, be knowledgeable about current healthcare regulations, and be able to work well within a community of patients and providers.

HEALTHCARE FACILITY CLEANING – BEST PRACTICES

Healthcare facilities have strict protocols with regard to cleaning, disinfecting, and sanitizing. Cleaning teams working in these settings must be familiar with these protocols and adhere to them to ensure that cleanliness standards are met. A qualified healthcare cleaning provider will be prepared with the proper tools, equipment, products, and cleaning techniques and procedures. They should be able to provide detailed reports that describe their training procedures, compliance with applicable regulations, and understanding of healthcare cleaning best practices.

When working within your facility their knowledge and expertise should be demonstrated with the following:

  • The use of healthcare-specific cleaning tools and technologies
  • Use of chemical cleaners designed for healthcare applications
  • Knowledge of how to clean specialized medical equipment
  • Demonstrated understanding of cleaning, disinfecting, and sanitizing protocols
  • Adherence to cross-contamination mitigation protocols
  • The use of personal protective equipment
  • Demonstrated understanding of hazardous waste handling policies and procedures
  • Onsite supervisors that specialize in medical facility cleaning

 

CURRENT HEALTHCARE REGULATIONS

Providers of healthcare facility cleaning services need to remain up-to-date on current healthcare regulations. They should be familiar with and regularly follow recommendations from all recognized healthcare regulating bodies. In addition, they should have regular training protocols in place to ensure that their healthcare cleaning teams and supervisors are aware of current cleaning standards and healthcare regulations. Your healthcare facility cleaning provider should be familiar with at least the following:

  • The Association for the Healthcare Environment
  • The Association of PeriOperative Registered Nurses
  • The Centers for Disease Control and Prevention
  • The Centers for Medicare and Medicaid Services
  • The Environmental Protection Agency
  • The Health Information Portability and Accountability Act
  • The Occupational Health and Safety Administration

 

WORKING WITHIN THE HEALTHCARE ENVIRONMENT

Healthcare cleaning providers must be able to work well in an environment made up of patients, visitors, and providers and must act with respect and professionalism toward all. Well-trained healthcare cleaning staff know how to do their work quickly, safely, and respectfully with minimal disruption to those around them. They understand patient dignity concerns and are respectful, compassionate, and professional when interacting with patients, doctors, nurses, and visitors.

Not everyone is cut out for these types of interactions and responsible healthcare cleaning services proactively train their staff to hone excellent interpersonal communication skills. A well-trained cleaning crew will have positive impacts on patients, visitors, and staff both through their cleaning expertise and their daily interactions.

DOES YOUR HEALTHCARE FACILITY CLEANING SERVICE MEET THESE STANDARDS?

Healthcare facility cleaning is more than just cleaning. It is a specialized service that requires a diverse set of skills and knowledge that you will not find in a typical commercial cleaning provider. It is important that you research prospective providers and ensure that they have the knowledge, training, and experience to meet the demands of a healthcare environment.

Complete Care Maintenance has been providing healthcare cleaning services for more than three decades. We have the tools, knowledge, experience, and training to meet and exceed your facility’s needs. Call or contact us today to learn how we can help.

20 Jan 2022
don't get burned by commercial cleaning scams

COMMERCIAL CLEANING: HOW TO AVOID FLY-BY-NIGHT COMPANIES

commercial cleaning scams don't get burned

The commercial cleaning industry has seen a boon due to the Coronavirus pandemic. With consumers and workers demanding improved cleaning and disinfecting protocols, many businesses have turned to commercial cleaning companies to manage their cleaning regimens.

While most commercial cleaning companies are well-established and professional, the recent boom in the industry has seen an influx of new companies. Many of these newcomers are not fully qualified or experienced to do the job properly and some are outright scams. 

Of course, not every new commercial cleaning company enters the industry with bad intentions, many are well-intentioned business owners who are honestly trying to establish themselves in a very competitive industry. In today’s post, we are going to give you some tips on how to tell the difference and avoid getting burned.

SO, HOW DO YOU AVOID GETTING BURNED?

BACKGROUND CHECKS

The reality is that a qualified commercial cleaning company (even a newcomer to your area) should have a track record of commercial cleaning experience. When vetting potential providers, always research their backgrounds to determine their level of experience.

You can often achieve this by doing your own online research. Any reputable cleaning company should have an established web presence with a professional website, a social media presence, and reviews from past customers. If you find a prospective provider with a single-page website that looks like it was built by a 12-year-old that is probably a red flag.

Additionally, a simple Google search for the company name can reveal a great deal. You can often find filings for fictitious names, business licenses, and industry certifications. These are all signs that a company is likely on the up and up.

REFERENCES

A well-established commercial cleaning service should be able to provide references from current and past clients. Asking for references specific to your service needs will provide insight into the level of experience a particular prospect has with your industry. For instance, if you are seeking warehouse cleaning services, ask for references from distribution center or warehouse facility clients.

LICENSES AND INSURANCE

No legitimate commercial cleaning company operates without a business license and insurance. If you have concerns about a specific provider ask to see their business license and insurance credentials. If they can not provide this information, run.

CLEANING PROTOCOLS

Any respectable commercial cleaning company has established cleaning protocols and procedures in place to ensure consistency in its services. Experienced providers have likely relied on these protocols for years and will be happy to explain them to you.

You should focus your questions on cleaning services specific to your needs. For instance, if you are managing a multi-suite office building, you want to know what kind of experience the provider has with this scenario and what protocols are in place.

TRAINING PROTOCOLS

In order for a commercial cleaning company to provide consistently great service, they need well-trained employees. Ask what training protocols are in place, how much training is required, and what their employee turnover rate is. 

ASK FOR A FACILITY WALK-THROUGH

Most commercial cleaning companies will provide a facility walk-through. It helps them to understand your needs and gives them the ability to provide an accurate quote for services. If your prospect seems reticent to provide a walk-through, move on to the next contestant.

If your prospect can answer all of these questions to your satisfaction, you can rest assured you have found a legitimate provider.

LOOKING FOR AN HONEST, EXPERIENCED COMMERCIAL CLEANING COMPANY?

Complete Care Maintenance has been providing commercial cleaning services in New Jersey and Pennsylvania since 2001. We are backed by more than 30 years of combined industry experience. Check out our Google reviews and give us a call today to learn how we can help! 

09 Jan 2022
Office germs

HOW FAST DO OFFICE GERMS SPREAD? YOU’D BE SURPRISED.

Office germs

All it takes is one employee to show up to work sick and by lunchtime more than half of all commonly touched surfaces in your office will be infected. What is more alarming is that those office germs are then transferred to other staff and customers who can carry them to the restaurant, convenience store, bank, or any other establishment they visit.

Those were the conclusions reached in a study at the University of Arizona. Researchers applied droplets to the hands of 10 participants in an office environment at the beginning of the workday. Most of the droplets were plain water, but one participant received droplets containing artificial viruses designed to mimic the common cold, the flu, and a stomach bug. Within four hours more than 50% of surfaces and 50% of employees were infected with at least one of the viruses. By day’s end, up to 70% of surfaces were infected.

That is how fast germs can spread in a typical office environment. What is interesting is that the spread of those germs is not necessarily through airborne contaminates or direct contact with an infected individual. The germs are more readily spread when they are transferred to a surface by an individual. The germs can remain active on that surface for hours or even days. When another individual touches the infected surface they pick up the germs and transfer them to the next surface they touch. It is a vicious cycle.

SO WHAT CAN YOU DO TO MITIGATE THE SPREAD OF OFFICE GERMS?

The fact that office germs are spread via common surfaces means that regular cleaning and disinfecting of these surfaces can help to break the cycle. High-touch surfaces like doorknobs, elevator buttons, keyboards, and phones, as well as common areas like break rooms, water coolers, restrooms, and kitchens, are all areas to target with regular cleaning and disinfecting.

Of course, regular hand washing can also help mitigate the spread of office germs. Office employees should be encouraged to regularly wash their hands throughout the day and providing hand sanitizers is a relatively inexpensive way to encourage more frequent hand hygiene.

In fact, at the University of Arizona, a follow-up study was conducted by researchers to see how effective these interventions are in a similar setting. In the follow-up, study participants were provided with tissues to discourage coughing and sneezing into one’s hands. Hand sanitizers were placed at every desk and participants were encouraged to use them. And every individual was provided disinfecting wipes to use on high-touch surfaces like keyboards, desktops, phones, and computer mice.

With these interventions in place, the exact same experiment was conducted. The follow-up study concluded that with these interventions in place the risk of infection from contaminated surfaces was reduced by up to 90%.

In addition to the aforementioned interventions, daily cleaning and disinfecting protocols can ensure that office germs do not linger into the next business day. Many germs and viruses can survive on surfaces for three or more days. A nightly cleaning and disinfecting program can ensure a safe return to the office for you and your staff.

NEED HELP WITH YOUR CLEANING AND DISINFECTING PROTOCOLS?

Complete Care Maintenance provides office cleaning and disinfecting services throughout New Jersey and Pennsylvania. We can help ensure that your workday starts in a thoroughly clean and germ-free environment. We also can help with the provisioning of hand sanitizers, disinfecting wipes, and other janitorial supplies. Call or contact us today to learn more.

31 Dec 2021
happy new year

A YEAR IN REVIEW – 6 OF THE MOST POPULAR STORIES FROM 2021

2021 was a difficult year for many and most of us are glad to see it in the rearview mirror. With the ongoing pandemic, political divisiveness, zoom meetings, and virtual classrooms, 2021 was a year turned upside down. So we’re ready to say goodbye to 2021 and hello to 2022 but before we do, we thought we would bring back some of our most-read posts from last year. Read through them one last time and then set your sights on the new year!

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